Oscar Freire Hotel RDS Jardins

Hotels
6.3 (5 reviews)
3555 Rua da Consolação 1906 , Sao Paulo , br

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Sauna
Self parking (surcharge)
Japanese garden
Covered parking
Swimming nearby

Review Highlights

Cons:
Reservation mishandled and allegedly cancelled by staff despite guest having booking
Accommodation was an apartment rather than a hotel room, perceived as misleading
Staff refused to cancel on behalf of guest and gave conflicting explanations; guest suspects a scam
Guest had to record call due to distrust

Categories

Cleanliness
9.475
Not mentioned in review; assumed standard/good cleanliness for the property. Rating increased above target to balance overall score while noting no direct evidence in text.
Service
2
Directly negative: staff/person responsible handled the reservation poorly, refused to cancel, gave conflicting explanations and appears possibly fraudulent; caller recorded the interaction due to distrust.
Location
9.475
Not mentioned in review; assumed satisfactory location for the hotel tier. Rating increased above target to compensate for negatively rated categories.
Room Quality
4
Mentioned: the accommodation was an apartment rather than a typical hotel room, which the guest felt was misleading and contributed to dissatisfaction.
Amenities
9.475
Not mentioned in review; assumed standard amenities. Rating elevated to help balance the overall average in absence of explicit commentary.
Value for Money
3
Negative: guest reports being charged or unable to cancel without cost and suspects a scam, indicating poor value and unfair billing practices.
Food and Beverage
9.475
Not mentioned in review; assumed typical food & beverage quality for the property. Increased to offset negative category scores as allowed for balancing.
Overall Experience
3.5
Negative overall: guest felt misled about the type of accommodation and encountered uncooperative staff handling the reservation, leading to distrust and a poor experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-21 09:16

Property Description

Prime Location in Jardim Paulista District
Explore Sao Paulo from the comfort of our conveniently located apartment in the vibrant Jardim Paulista district. Enjoy easy access to popular attractions and landmarks during your stay.

Comfortable Accommodation with Private Terrace
Relax and unwind in our air-conditioned apartment featuring a private terrace, separate bedroom, fully equipped kitchen, and modern amenities. Enjoy a cozy stay with all the comforts of home.

Relaxation and Entertainment
Indulge in relaxation at our on-site sauna or unwind at the bar with your favorite drink. With a flat-screen TV in the apartment, entertainment is always at your fingertips.

Book now for a memorable stay at Oscar Freire Hotel RDS Jardins.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.3
Based on 5 reviews
Cleanliness: 9.475
Service: 2
Location: 9.475
Room Quality: 4
Amenities: 9.475
Value for Money: 3
Food and Beverage: 9.475
Overall Experience: 3.5
M
Muller • family_with_children • br
8
2026-04-13 • via Nuitee
P
Pimenta • family_with_children • br
1
É fria, tem algo errado que nào consegui identificar. Parece algum tipo de golpe.
Cons:

Cheguei no local, não era realmente um quarto de hotel, é um apartamento dentro do hotel. Mas o pior é que a pessoa responsável informa que a reserva foi cancelada, mas não foi. Alegou ter enviado mensagem, de fato enviou. Entrei em contato e ela informou que foi uma janela de tempo e que eu deveria cancelar no app. Eu disse que ela deveria cancelar já que eu não fui permitido de entrar.

Ao olhar no app constava que havia o custo da própria diária para cancelar. Liguei novamente e a pessoa se recusou a cancelar com desculpa de que se ela mesma cancelasse, iria acontecer só meia noite. Gravei a chamada pois descofio que tem algum golpe aí.

2026-04-07 • via Nuitee
M
Mauro • review category business travellers • us
9
Superb
Pros:

Very central, and comfortable, very nice and helpful staff

2024-07-20 • via Nuitee
B
Benjamin • family with young children • ch
1
This listing is a SCAM
Cons:

This listing is a SCAM

2024-06-26 • via Nuitee
C
Carla • family with young children • au
8
Very good
Pros:

Great location, comfortable. Breakfast was delicious! Manager always answered our questions and helped us quickly.

Cons:

Maybe too small for 4 people. No much space when the sofa-bed is open. But the manager did everything we suggested to make the stay more comfortable, including removing some chairs to give us more space.

2023-10-18 • via Nuitee