Candlewood Suites Burlington Conference Centre by IHG

Hotels
•
Candlewood Suites
8 (49 reviews)
3063 South Service Rd. , Burlington , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfy beds
Hot shower
Friendly staff
Clean facilities
Great location
Cons:
Rude staff
Water issues
Long check-in times
Limited TV options

Categories

Cleanliness
6.96
Rooms were generally clean, but issues with water temperature were noted.
Service
8.93
Staff were friendly, but there were instances of unprofessionalism.
Location
7.97
The location was great but the room placement facing the highway was not ideal.
Room Quality
7.92
The room was very clean and had a kitchen, though there were issues with water.
Amenities
7.95
Facilities were clean and updated, but limited TV options were a downside.
Value for Money
7.91
Perceived value was affected by the issues with service and room quality.
Food and Beverage
8.46
Excellent breakfast with a good selection of food.
Overall Experience
7.93
Several positive elements but compounded issues led to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:22

Property Description

Modern Amenities
Indoor pool, fitness centre, and air conditioning in every unit ensure a comfortable stay.

Convenient Location
Located near popular attractions like Budweiser Stage and BMO Field for entertainment options.

Business-Friendly
Offering a business centre and 24-hour front desk for a productive and convenient stay.

Book Candlewood Suites Burlington Conference Centre, an IHG Hotel, for a perfect combination of comfort and convenience during your visit.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 49 reviews
Cleanliness: 6.96
Service: 8.93
Location: 7.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
R
Rachel • couple • ca
9
2026-02-09 • via Nuitee
J
James • extended_group • ca
8
Excellent place to stay
Pros:

Excellent breakfast. Good selection of food.

Cons:

N/a

2026-01-19 • via Nuitee
K
Katie • solo_traveller • ca
9
Pros:

Comfy beds and hot shower.

2025-12-29 • via Nuitee
K
Kitty Cat • couple • ca
5
2025-12-06 • via Nuitee
P
Peters • solo_traveller • gb
7
2025-11-25 • via Nuitee
M
Mike • solo_traveller • ca
10
I loved it! Beds where comfortable! I only wish they offered a later check out, but noon is the normal these days.
Pros:

Very Clean! Staff very friendly through out the hotel.

Cons:

Very nice since the upgrade!

2025-11-17 • via Nuitee
D
Danielle • family_with_children • us
8
2025-10-06 • via Nuitee
N
Nicole • extended_group • ca
8
2025-09-30 • via Nuitee
D
David • partner
10
Pros:

Great hotel. Very clean

2025-09-21 • via Nuitee
G
Garen
10
Pros:

It was cool

2025-09-17 • via Nuitee
B
Brian • partner
10
Pros:

Quiet and clean

2025-09-14 • via Nuitee
A
Ayat • solo_traveller • ca
9
Pros:

The location was great. People on reception was very friendly especially Patricia and Prince.

2025-09-11 • via Nuitee
N
Noa • family_with_children • il
8
לקחת בחשבון שאין לאן לצאת משם ברגל, נמצא על מחלף של כביש מהיר ושומעים את הרכבים בכביש.. חוץ מזה שירות ומלון מעולה.
2025-09-06 • via Nuitee
K
Khurram • extended_group • ae
8
2025-09-01 • via Nuitee
S
SINGH • couple • ca
1
Never going there back or mor recommending to anyone
Cons:

Unprofessional staff members talking rudely and doesn’t know how to resolve a issue or deal with client.

2025-08-28 • via Nuitee
L
Lauren
10
Pros:

Hotel was clean

2025-08-26 • via Nuitee
R
Rick • partner
2
Pros:

Waited 2 hours in line to check into the hotel. Woman at front desk who answered the phone was rude and not accommodating. Very disappointed for what we were charged and how we were treated.

2025-08-24 • via Nuitee
R
ROBERT
4
Pros:

The accessibility rooms are located the furthest from the check in. Can’t order in food as there is an additional Locgcked door
Housekeeping in non existent
Will not return

2025-08-20 • via Nuitee
M
Mikayla • extended_group • ca
9
Pros:

Facilities were clean and updated, staff friendly and helpful

Cons:

T V. options were limited and movie rentals prices were very high

2025-08-14 • via Nuitee
Y
YUKO
4
Disappointed
Pros:

I arrived at the hotel at 5 PM, even though check-in was from 3 PM, only to be told that my room wasn’t ready yet. They gave me a different room, which was on the first floor facing the highway — not exactly the best location. When I returned late at night and tried to take a shower, only lukewarm water came out. The same thing happened the next morning. The room itself was very clean and even had a kitchen, which was nice, but unfortunately, the other issues made the overall experience disappointing.

2025-08-08 • via Nuitee