Leroy Konak

Hotels
5.5 (18 reviews)
Çimen Sokak , Istanbul , tr

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Cons:
Non-existent hotel
Unresponsive service
Lost money

Categories

Cleanliness
2.71
The hotel does not exist and cannot be rated for cleanliness.
Service
6.68
Service was unresponsive, as the hotel was closed upon arrival.
Location
6.72
The listed hotel was non-existent; however, a 5-star hotel bearing the same name was located nearby.
Room Quality
7.17
N/A, as the hotel could not be accessed.
Amenities
7.2
N/A, as the hotel could not be accessed.
Value for Money
3.66
Paid for a booking with no service received; seeking a refund.
Food and Beverage
7.21
N/A, as the hotel could not be accessed.
Overall Experience
2.68
Very bad experience; would not recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:48

Property Description

Convenient Location
Discover the perfect base to explore Istanbul, located near major attractions including Taksim Square and Galata Tower.

Comfortable Accommodation
Relax in well-equipped rooms featuring modern amenities like free WiFi, offering a comfortable stay for all guests.

Airport Shuttle Service
Ensure a hassle-free journey with the hotel's convenient paid airport shuttle service, making your arrival and departure seamless.

Experience the best of Istanbul at One Point Hotel - Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.5
Based on 18 reviews
Cleanliness: 2.71
Service: 6.68
Location: 6.72
Room Quality: 7.17
Amenities: 7.2
Value for Money: 3.66
Food and Beverage: 7.21
Overall Experience: 2.68
M
MOHAMED DJAMEL EDDINE couple dz
1
It's a scam, dont go
Pros:

The hotel does not exist
The place does not exist
I dont even know how is this listed on booking and with 3 stars, i booked 20 days ago, I arrived at the location, there was a 5 stars hotel holding the same name, i kept looking for the place, then i called the property he said wait few minutes, he responded by "sorry we're closed" i have paid for the booking so Im issuing a refund (it's been 5 days now and it was marked as completed idk if im ever getting my money back)
I checked the reviews on google they are all negative, it's probably someone who's pretending to have a hotel but in fact he's some kind of an airbnb or something.
Very bad experiment DONT GO

Cons:

The place does not exist!

2025-11-03 via Nuitee
A
Aslan young couple be
2
Just like I mentioned before, this is not a hotel. The name is not written outside, so it’s hard to find out the locatio
Pros:

The location is fine. You are very close to main locations. There are a lot of hills but that’s common in Istanbul.

Cons:

This is not a hotel. It’s an airbnb. There is no hotel name written outside. We stayed for 8 days and we have never seen staff. Our room was never cleaned. The trash was never taken out. There were no towels. We had to buy everything ourselves. If I wanted to book an airbnb, I would have done that. So please don’t be fooled like we did by thinking this is an actual hotel.

2024-12-25 via Nuitee
P
Peter solo traveller gb
1
poor service
Pros:

I didn't get there because the taxi driver call the number given and it was the wrong hotel 2 other people tried and the same result, so I had to go elsewhere

2024-12-15 via Nuitee
H
Haleem young couple il
3
Poor
2024-12-12 via Nuitee
S
Salih solo traveller ae
1
Worse experience
Cons:

They didnt able to provide my accommodation dur to their water system issue and they told me find another hotel and they will refund. I found another hotel but they didnt refund even ı followed up many times. I had to deal with Booking.com for weeks to get my refund. Never suggest

2024-11-28 via Nuitee
Y
Yermek review category business travellers kz
5
Passable
2024-11-27 via Nuitee
M
Marco young couple gb
1
Traveler Beware!
Cons:

Arrived in the evening at a poorly lit residential street somewhere near Taksim Square. The address on our booking confirmation had no house number. There is no signage of a "One Point Hotel" anywhere in this street. I have asked shop keepers about this hotel, but not one had heard of it. Our attempts to call and email the hotel were left unanswered. Ended up booking another hotel that evening for our stay.
Booking.com were similarly unable to get someone from the hotel on the phone, but have received an email 5 days later from them claiming that we have stayed with them without any issues.
We are receiving a refund from Booking, but overall not a great start to our Istanbul break!
P.S. To this day we have not received any communication from One Point Hotel themselves.

2024-10-30 via Nuitee
G
Georgy young couple de
10
Exceptional
2024-10-27 via Nuitee
G
Guansyun solo traveller tw
6
Pleasant
Cons:

The water leaked out to the room after shower.

2024-10-26 via Nuitee
السقاف young couple sa
10
Exceptional
2024-10-24 via Nuitee
I
Iurii young couple ru
10
Exceptional
2024-10-21 via Nuitee
A
Ali solo traveller us
1
Bad
Cons:

1- located in the middle of the neighborhood
2- No sign over the building saying that's a hotel
3- wrong address on booking.com, I had to call the hotel to send me the correct address

2024-10-20 via Nuitee
A
Andrea young couple de
10
Exceptional
2024-10-15 via Nuitee
M
Marcela young couple mx
10
Exceptional
2024-10-15 via Nuitee
T
Turon young couple gb
1
Bad
2024-10-14 via Nuitee
V
Viktor review category business travellers ua
10
Exceptional
2024-10-09 via Nuitee
A
Aldo review category business travellers mt
6
Pleasant
2024-10-06 via Nuitee
E
Elena solo traveller de
7
Good
Pros:

Clean rooms , a good location 10 Minutes walking to Taksim Square

Cons:

Very noisy , you could hear the people talking from the other rooms all the time and also there was a woman who was screaming in the corridor in the middle of the night , no idea whether someone from the stuff or a guest.

2024-10-06 via Nuitee