Biet Dien Hotel

Hotels
8 (43 reviews)
Số 01 Đường Ngô Quyền, Phường Thành Công , Buon Ma Thuot , vn

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Nice breakfast
Convenient location
Cons:
Rude front desk staff
Unhelpful service

Categories

Cleanliness
6.96
Service staff unhelpful and rude causing a negative experience.
Service
8.43
Standard service standard for a hotel of this rating.
Location
8.97
Conveniently located in the city center.
Room Quality
7.92
Standard quality for this hotel tier.
Amenities
7.95
Standard quality for this hotel tier.
Value for Money
7.91
Standard quality for this hotel tier.
Food and Beverage
7.96
Breakfast was nice.
Overall Experience
7.93
Overall satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:07

Property Description

Charming 2-Star Hotel with Private Balconies
Explore Buon Ma Thuot from the comfort of Biet Dien Hotel.

Modern Amenities
Indulge in air-conditioned rooms with flat-screen TVs and enjoy city views from select units.

Convenient Location
Located near Vincom Plaza and Buon Ma Thuot Airport, making travel a breeze.

Book now to experience the perfect blend of comfort and convenience at Biet Dien Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:

Location

Guest Reviews

8
Based on 43 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
N
Ngoc Hung extended_group vn
8
2026-02-14 via Nuitee
S
Scott family_with_children us
5
Pros:

Good location.

Cons:

I made a mistake, and forgot that I did not pre pay for the hotel thru Booking.com. That is entirely my fault, however, how they chose to handle the situation was a complete disaster.

They demanded that I wire them money, to their BIDV account, mind you it was a holiday weekend, literally impossible to do so. There is no option to pay thru a link, or on a website. Every back alley bike rental I have used here has an option to pay by link on WhatsApp.

I suggested booking a non refundable room and canceling, they said no, they can't do that. Then they decided they could, great, I booked a room, canceled, money left my account. They now refuse to send a receipt of payment, or answer my messages on Booking.com

. I recognize that my mistake started this, but the way they chose to handle it, and their options for handling it, left much to be desired.

2026-02-12 via Nuitee
A
Armelle family_with_children fr
10
Très satisfaisant
Pros:

Un hôtel avec beaucoup de charme. Le personnel professionnel et attentionné . Idéalement situé près de la gare routière et des différents lieux touristiques.

2026-02-11 via Nuitee
P
Phan Vinh 67 family_with_children vn
8
2026-01-28 via Nuitee
M
Manish couple nz
10
2026-01-22 via Nuitee
Q
Quốc An family_with_children vn
1
Cons:

Nhân viên lễ tân bất lịch sự, không nhiệt tình với khách hàng. Đòi hỏi yêu sách phi lý

2026-01-19 via Nuitee
P
Peter extended_group de
7
2025-12-29 via Nuitee
T
Tùng family_with_children vn
1
Pros:

Quá tệ dù mình đã ở lần 2

2025-12-21 via Nuitee
L
Lê Văn extended_group vn
9
Tuyệt vời
Pros:

Trung tâm gần quảng trường, có chỗ để xe thoải mái

Cons:

Không

2025-12-17 via Nuitee
L
Lê Văn extended_group vn
8
Có một kỳ nghỉ tuyệt vời
Pros:

Trung tâm , gần quảng trường dễ gọi xe

2025-12-16 via Nuitee
D
DOTHANHQUANG solo_traveller vn
9
2025-11-13 via Nuitee
S
SANGSAN solo_traveller vn
10
Tuyệt vời.
Pros:

Rất TỐT!

Cons:

Không có.

2025-10-16 via Nuitee
S
SANG solo_traveller vn
10
Mình đi công tác rất TỐT.
Pros:

Ngay trung tâm.

Cons:

Không có.

2025-10-15 via Nuitee
L
Linh Dan extended_group vn
10
2025-10-01 via Nuitee
T
Tu couple us
2
2025-09-06 via Nuitee
L
Lục family_with_children vn
10
Pros:

Breakfast was nice

2025-09-01 via Nuitee
T
Thới family_with_children vn
6
2025-07-25 via Nuitee
L
LINH THAO extended_group vn
7
2025-07-17 via Nuitee
K
Khoa family with young children vn
9
Superb
2025-06-23 via Nuitee
P
Paul solo traveller vn
8
Good short stay hotel near center
Pros:

It's a basic but comfortable hotel in a good location (near center) and also within walking distance of some restaurants. Some areas of the hotel seem newer, and other parts older. Staff was friendly and helpful. Breakfast was an ok buffet. Big room and decent balcony.

Cons:

Some facilities (bathroom faucet, etc.) were a bit old and loose.

2025-05-03 via Nuitee