Home2Suites by Hilton Florence

Hotels
•
Home2 Suites by Hilton
8.3 (471 reviews)
900 Woody Jones Boulevard , Florence , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
7.81
Mixed sentiments; some rooms noted as clean, but complaints about bugs and dishes left in the dishwasher.
Service
9.08
General sentiment of friendliness and helpfulness from staff during check-in.
Location
8.82
Convenient location with easy access to freeway and nearby amenities.
Room Quality
8.27
Rooms noted as spacious but had issues with cleanliness and maintenance.
Amenities
8.3
Hotel facilities were generally acceptable but breakfast quality was lacking.
Value for Money
8.76
Overall experience supports good value for the cost, though some areas fell short.
Food and Beverage
6.81
Breakfast received negative feedback regarding quality and options.
Overall Experience
8.58
Generally positive stay with significant concerns around cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:27

Property Description

Luxurious Amenities
Indulge in a deluxe continental breakfast and unwind in rooms featuring a flat-screen cable TV and a cozy seating area with a sofa. Enjoy the convenience of a dishwasher, microwave, refrigerator, and coffee-making facilities in every room.

Recreational Facilities
Stay active and fit with access to our fitness centre or relax by the indoor pool. Guests can also enjoy entertainment at the games room or pick up souvenirs from the on-site gift shop.

Convenient Location
Situated just minutes away from Interstate 95 and popular attractions like Darlington Raceway and Crossroads Center, our hotel offers the perfect blend of comfort and accessibility for your stay in Florence, South Carolina.

Experience the perfect combination of comfort and convenience at Hilton Florence Home2Suites. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 471 reviews
Cleanliness: 7.81
Service: 9.08
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 6.81
Overall Experience: 8.58
S
sharon • solo_traveller • us
10
Pros:

Clean and comfortable

2026-07-24 • via Nuitee
C
Cayla • couple • us
10
Pros:

Room size

Cons:

Nothing

2026-07-23 • via Nuitee
C
Crystal • solo_traveller • us
10
Pros:

The staff was very nice. The room was bigger than I expected. The set up in the studio was perfect for us.

Cons:

All good.

2026-07-17 • via Nuitee
D
Dominque • extended_group • us
10
I stay at this property not for vacation but due a family emergency. The front desk person was not welcoming or friendly
Pros:

The property is close to the highway, restaurants and the shopping center.

Cons:

It a very small property. No outside pool. There was a guys hanging not sure what is his issue was.

2026-07-07 • via Nuitee
D
Derrick • solo_traveller • us
9
2026-07-06 • via Nuitee
L
Lisa • extended_group • ca
9
2026-07-04 • via Nuitee
D
Douglas • family_with_children • us
10
Halfway point stay for our family on a trip north with the dogs. Excellent facility, very clean and maintained with exce
Pros:

Very clean and secure, off the beaten path

Cons:

New, clean and secure

2026-07-01 • via Nuitee
T
Thompson • couple • us
10
2026-06-28 • via Nuitee
C
Carlyn • couple • us
10
2026-06-27 • via Nuitee
A
Ashley • couple • us
9
2026-06-25 • via Nuitee
K
Kemona • family_with_children • us
10
2026-06-22 • via Nuitee
G
Gary • solo_traveller • us
10
Pros:

Check in with Ebony was fast easy and she was super friendly and it was late at night! Rooms were clean cool and very nice

2026-06-21 • via Nuitee
L
Li • solo_traveller • us
9
2026-06-20 • via Nuitee
K
Karen • couple • us
9
Best room and breakfast.
Pros:

Best room and best breakfast.

Cons:

The lady behind the desk.

2026-06-18 • via Nuitee
V
Vickie • solo_traveller • us
10
2026-06-14 • via Nuitee
C
Consuelo • family_with_children • us
3
Could be much better.
Pros:

Location and the opportunity to bring my service dog.

Cons:

I am writing to provide feedback regarding my recent stay at your hotel. Unfortunately, my experience was far below the standards I expected.

Upon check-in, the staff member who assisted me responded to my questions in a dismissive and unprofessional manner. I requested an early check-in by thirty minutes, after driving for twelve hours, and was curtly informed that it was not possible. I also inquired about my service dog, to ensure that the reservation reflected this information, which had already been paid. The staff member not only said it was not noted, but also questioned whether it was a service dog—without seeing the animal—and asked questions regarding my medical history that were inappropriate and irrelevant.

Upon entering the room, I found several issues affecting cleanliness and comfort: the shower contained short, curly hairs, the kitchen utensils were dirty and unusable, and when I went to bed, I discovered a candy wrapper on the mattress.

I hope you take this feedback seriously, as these issues are concerning for both hygiene and guest service. I would appreciate your attention to these matters to ensure future guests do not experience similar problems.

Thank you for your consideration.

Sincerely,

2026-06-12 • via Nuitee
B
Beth • couple • us
10
When ever I need a stay in Florence this will be it.
Pros:

Clean, good location for our needs

Cons:

No complaints

2026-06-05 • via Nuitee
W
William • couple • us
8
Enjoyed our stay
Pros:

Large rooms, large fridge

Cons:

Grills need some attention

2026-06-05 • via Nuitee
A
Amy • family_with_children • us
8
2026-05-31 • via Nuitee
D
Darius • family_with_children • us
10
2026-05-27 • via Nuitee