Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Cons:
Poor cleanliness
Unkempt room conditions
Subpar amenities

Categories

Cleanliness
5.68
Multiple reviews highlighted significant cleanliness issues, with complaints regarding dirty rooms and bathrooms.
Service
8.65
Some positive mentions of staff friendliness and standard service quality, despite negative sentiments in other reviews.
Location
9.19
Several reviews noted the convenient proximity to the airport as a positive aspect.
Room Quality
6.14
General dissatisfaction with room conditions, including issues like mold and outdated amenities.
Amenities
6.67
Some mentions of amenities were positive, such as the pool, but complaints about cleanliness were prevalent.
Value for Money
7.63
Mixed feedback suggests the hotel provides some value, but overall disappointment affects this rating.
Food and Beverage
7.18
Negative reviews on breakfast quality with some commenting it was poor.
Overall Experience
8.05
Overall guest experience was marred by various issues, but some aspects were satisfactory, leading to a neutral overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 15:16

Property Description

Luxurious Accommodation in the Heart of Kuta

Convenient Amenities: The Diana Suite boasts a restaurant, free private parking, a seasonal outdoor pool, and a bar for guests to unwind and enjoy.

Great Location: Situated near Tuban Beach and other attractions, this hotel offers easy access to popular spots like Discovery Shopping Mall and Waterbom Bali.

Comfortable Stay: With air conditioning, 24-hour front desk service, and free WiFi, guests can relax and have a stress-free stay at The Diana Suite.

Experience the best of Kuta at The Diana Suite. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 12 years old stay for Rp 50,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for Rp 75,000 per person per night when using an existing bed.
    People 5 years old and over stay for Rp 150,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2977 reviews
Cleanliness: 5.68
Service: 8.65
Location: 9.19
Room Quality: 6.14
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 7.18
Overall Experience: 8.05
D
Darren • couple • au
7
2026-03-14 • via Nuitee
L
lisa-anne • couple • gb
10
Pros:

Pool

2026-03-12 • via Nuitee
M
Michael • solo_traveller • vn
3
2026-03-09 • via Nuitee
M
Maurice • solo_traveller • tw
8
2026-03-05 • via Nuitee
U
URRATEGI • couple • es
8
2026-03-04 • via Nuitee
B
Brett • solo_traveller • au
6
2026-03-03 • via Nuitee
C
Cintia • couple • ar
9
Excelente
Pros:

Muy lindo y cerca del aeropuerto. Nosotros llegamos caminando. El personal muy amable y la comida del restaurante excelente.

Cons:

Si llueve OJO porque los pisos son muy resbalosos. Las escaleras mojadas son un peligro. Tendrías que poner antideslizantes.

2026-02-27 • via Nuitee
B
Bruna • solo_traveller • pt
7
2026-02-24 • via Nuitee
V
Vlad • solo_traveller • ro
10
2026-02-23 • via Nuitee
M
MD AZIZUL • family_with_children • bd
8
2026-02-23 • via Nuitee
R
Rianne • solo_traveller • nl
5
2026-02-22 • via Nuitee
V
Vijay cjauhan • solo_traveller • in
10
2026-02-22 • via Nuitee
A
Anshul • solo_traveller • in
9
Pros:

Good clean hotel, with nice rooms

2026-02-13 • via Nuitee
A
Annabel • family_with_children • au
6
2026-02-13 • via Nuitee
W
WENHAO • extended_group • cn
7
2026-02-12 • via Nuitee
A
Abdul Muin • extended_group • au
7
2026-02-11 • via Nuitee
A
Anthony • couple • fr
5
2025-10-04 • via Nuitee
M
Miguel ángel • couple • es
1
Experiencia para olvidar!
Pros:

Por decir algo, está cerca del aeropuerto.

Cons:

No me gustó absolutamente nada! Sucio y trato pésimo. El personal muy poco profesional y casi inexistente. Es sin duda el peor alojamiento en el que hemos estado en Indonesia.

2025-10-02 • via Nuitee
A
Apuzzo • solo_traveller • it
7
2025-10-01 • via Nuitee
R
Rodrigo • extended_group • pt
1
Evitar a todo o custo, exceto em caso de estrita necessidade.
Pros:

A localização é relativamente perto do aeroporto (a pé) e os funcionários têm a capacidade de falar inglês.

Cons:

A limpeza dos quartos é deplorável, o estado das casas de banho evidencia sinais de mofo e um dos quartos estava a pingar água da chuva no teto.

2025-09-30 • via Nuitee