The Sanctuary Hotel Resort Spa

Hotels
8.5 (281 reviews)
Pitpit St., North Waigani , Port Moresby , pg

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Good facilities
Ideal location
Spacious rooms
Comfortable stay
Cons:
Refund issues
Grounds maintenance
In-room safety concerns

Categories

Cleanliness
7.58
Several reviews mentioned cleanliness positively, but one noted grounds need better care.
Service
9.05
The staff were described as friendly and attentive in multiple reviews.
Location
9.09
The location was highlighted as ideal and convenient for relaxation.
Room Quality
8.54
Rooms were spacious and comfortable, enhancing the overall stay experience.
Amenities
8.57
Amenities were generally well-received, though some suggested improvements.
Value for Money
8.03
Value was rated slightly lower due to discrepancies in advertised versus actual amenities.
Food and Beverage
8.58
Breakfast and the general dining experience were positively received.
Overall Experience
8.55
Generally positive experiences were reported, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:38

Property Description

Luxurious Accommodation
The Sanctuary Hotel Resort Spa in Port Moresby offers a range of accommodations, from rooms with private bathrooms to suites with cozy seating areas. Enjoy the comfort of slippers and free toiletries in select units, and take in the views from your own terrace or balcony. Relax in front of the flat-screen TV after a day of exploring the city.

Rejuvenating Amenities
Indulge in the hotel's spa center or stay active at the fitness center. Take a refreshing dip in the outdoor swimming pool or unwind with a drink at the bar. With a hairdresser's on-site, you can pamper yourself and look your best during your stay.

Convenient Services
Benefit from free shuttle service to explore the area with ease. Find the perfect souvenir at the gift shop or catch up on any last-minute work at the business center. With Jackson International Airport just a short drive away, your travels are made stress-free.

Book your stay at The Sanctuary Hotel Resort Spa for a memorable and relaxing experience.

Important information:

Free transfers are available to and from Jackson International Airport, as well as to and from the local shops. Please inform The Sanctuary Hotel Resort and Spa in advance if you want to use this service, using the contact details found on the booking confirmation.

Car hire is subject to availability. For further information please contact the property in advance, using the contact details found on the booking confirmation.

Children under the age of 6 stay free in existing beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 281 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
W
William • solo_traveller • us
8
2026-04-08 • via Nuitee
J
Joey • family_with_children • pg
10
2026-04-07 • via Nuitee
R
Russell • couple • au
8
Had a restful and comfortable stay. Shame pool was closed
Pros:

Close to airport

Cons:

Neighbour looked Iffy, Gate looks like something out of mad max 2

2026-04-02 • via Nuitee
M
Melissa Eng'E • family_with_children • pg
10
Pros:

Everything

Cons:

Nothing

2026-04-01 • via Nuitee
J
Jefferson • family_with_children • ph
10
Pros:

Thank you sir Sanny and the rest of the crew for making our stay as comfortable as possible

2026-04-01 • via Nuitee
B
Bryan • family_with_children • nr
10
2026-04-01 • via Nuitee
M
Melissa Eng'E • family_with_children • pg
10
Pros:

Everything

Cons:

Nothing

2026-03-30 • via Nuitee
E
edmundo • couple • cl
10
Muy buena atención
Pros:

La excelente predisposición del personal en solucionar tus problemas, el traslado gratis al mall y buen desayuno.

Cons:

Nada

2026-03-28 • via Nuitee
T
Tim • family_with_children • au
3
2026-03-27 • via Nuitee
K
Kobal • family_with_children • pg
7
2026-03-26 • via Nuitee
M
Mapiso • family_with_children • pg
9
Pros:

Room

Cons:

Nothing

2026-03-25 • via Nuitee
R
Russell • couple • au
8
Great place to stay inPort Moresby for a short stay.
Pros:

Staff very friendly and helpful, rooms were spacious

Cons:

Swimming pool not open

2026-03-24 • via Nuitee
Z
Zinna • family_with_children • pg
10
2026-03-24 • via Nuitee
S
Stephen • family_with_children • pg
9
Overall a nice lovely place to be
Pros:

Quietness and with natural beauty

Cons:

Cats poo on stairs especially in night

2026-03-19 • via Nuitee
J
Jodełka • family_with_children • pl
9
Pros:

Hotel bardzo dobry na pobyt w Port Moresby. Lokalizacja rewelacyjna, wszędzie blisko, dobra bazą wypadową, no i oaza zieleni w mieście. Personel cudowny, pomocny uśmiechnięty i otwarty. Kuchnia to już bajka 🙂, smacznie świeżo i pięknie podane. Z czystym sumieniem polecam to miejsce. Następnym razem też zamierzam się tu zatrzymać .

2026-03-17 • via Nuitee
K
Karen • extended_group • au
9
2026-03-17 • via Nuitee
J
jenpil78 • family_with_children • gb
7
Good hotel, but the staff let it down by being lazy and slow in the restaurant.
Pros:

I booked because there was a pool, then after I booked was told the pool would be undergoing renovation and wouldn't be open.
The room was fantastic, beautifully furnished. Beds so comfortable.

Cons:

The restaurant was a disaster at both Donner and breakfast. Staff were slow, lazy and not interested.
I ordered poached eggs at breakfast and it took them 20 minutes to tell me they only did fried eggs. I was the only person in the restaurant.
You can't help yourself to orange juice, they pour it for you. No salt and pepper on the tables.

2026-03-12 • via Nuitee
B
Bosing • family_with_children • pg
9
2026-03-12 • via Nuitee
E
Elizabeth Lulu • solo_traveller • au
10
Exceptional
Pros:

Friendly staff

2026-03-05 • via Nuitee
M
Mette • couple • dk
6
The hotel is ok for a shorter stay.
Pros:

Very well kept outdor areas. Green all over, end the cutest deer was living there.
There was a restaurant open from 6am to 10pm. There is a free airport shuttle, and they drew us to and from a big mall for free.

Cons:

The balcony was locked day and night. There were no good seatingplaces. There were no cushions on the sofa and chair. The mattress is not good - an old air mattress.

2026-03-01 • via Nuitee