The Royal Hotel

Hotels
Independent
7.4 (22 reviews)
38 Royal Rd, San Fernando, San Fernando City Corporation , San Fernando , TT

Facilities

Free breakfast
Free WiFi
24-hour front desk
Garden
Concierge service
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Fantastic breakfast options
Cons:
Issues with room cleanliness
Cable TV not functioning

Categories

Cleanliness
4.85
The room had cleanliness issues such as lizard droppings which affected the overall perception of cleanliness.
Service
7.85
The staff were very professional and courteous, providing assistance promptly when needed.
Location
8.35
The hotel is located in a lovely area, contributing positively to the overall experience.
Room Quality
6.85
The room was spacious but had cleanliness issues which detracted from the quality.
Amenities
7.85
The room included a refrigerator and a nice tea station, adding value to the stay.
Value for Money
7.35
Given the mixed experiences, value for money seems slightly below expectations.
Food and Beverage
8.85
Breakfast options were fantastic with local choices that were highly praised.
Overall Experience
7.25
The stay had both highs and lows, balancing out to an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:27

Property Description

Recreational Amenities and Relaxation
Enjoy the outdoor pool and garden views at The Royal Hotel.

Dining and Socializing
Indulge in a delicious meal at the hotel's restaurant and unwind with a drink at the bar/lounge.

Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and a complimentary full breakfast at The Royal Hotel.

To book your stay at The Royal Hotel and experience these fantastic amenities, visit our website now!

Important information:

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

7.4
Based on 22 reviews
Cleanliness: 4.85
Service: 7.85
Location: 8.35
Room Quality: 6.85
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 8.85
Overall Experience: 7.25
S
Sheldon
6
Pros:

The hotel has been around for a very long time and is clearly dated. Some upgrades would be nice.
Breakfast was fantastic..loved the local options..will definitely have breakfast there again, even if i dont get to stay at the hotel.

2025-09-15 via Nuitee
S
Simone partner
6
Pros:

I have to give kudos to the staff they were very professional and courteous.Breakfast was lovely. The location where breakfast was served was very breezy, bright and open and is a lovely architectural feature. Nice tea station set up in the room. Contained a refrigerator which worked well. Bedroom and bathroom were spacious although we could not get the cable TV to work even after requesting assistance from the front desk who did send a technician. Beds were comfortable but the room was not clean from house lizards. The room should be aired out and given a once over before customers arrive to ensure cleanliness. While the room seemed clean the lizard droppings made me feel like the whole room was dirty even if it wasn’t. Happy to see rooms were being upgraded and there is ongoing maintenance on the property as it is a lovely location and I would like to revisit in the future.

2025-09-01 via Nuitee
A
Anming
10
Need to improve
Pros:

Some very small ants in the room;
Breakfast prepare too long, but taste good

2025-07-14 via Nuitee
D
Dominique
8
Pros:

A very relaxing quiet getaway spot.. Will be staying there again next time I’m in town…

2025-05-05 via Nuitee
M
Meicha
2
Pros:

The property is old and dated but it doesn't seem to be any updates in site the staff was friendly and helpful the safe in my room didn't work i woke up at 2 am in the morning to the sound of someone out my room having a very loud and unpleasant argument on the phone as my room was on the ground floor I looked out the window and it was the security guard this was a little startling and very unpleasant

2025-05-04 via Nuitee
M
Michelle family
6
Pros:

The food and staff were nice and accommodating. The beds were comfortable and in room amenities are pretty good.
My bathroom had an odor like urine but it didn't appear dirty. Some updating is needed.
Overall a decent property and no complaints about the lovely staff.

2025-04-29 via Nuitee
S
Sonia
8
Pros:

Thank you for everyone for their warm

2025-04-28 via Nuitee
R
Rosalind
10
Pros:

Staff are friendly and helpful

2025-04-27 via Nuitee
B
Bernadette
2
Pros:

Certainly! Here’s your updated one-star review:

Terrible Experience – Unsafe and Filthy

I had a horrible stay at Royal Hotel San Fernando, Trinidad with my family of four in two separate rooms. Both rooms had serious issues. The bathrooms were disgusting—the shower curtains had holes, the toilets wouldn’t flush, and the floors were dirty. When taking a shower, the water didn’t drain properly, leaving us standing in a pool of water. The biggest issue was safety—the front door in one of the rooms wouldn’t lock, and when I asked to change rooms, I was told there was no maintenance on-site. This hotel is poorly maintained, unsafe, and absolutely not worth the money. Avoid at all costs!

2025-03-08 via Nuitee
A
andre
10
Pros:

Overall the place was well kept and the staff was excellent

2025-03-01 via Nuitee
B
Bibi Rehana
2
Pros:

Numerous insects entering the room when we spoke to management about the issue they said there is nothing they can do .. the bed sheets had us itching and the iron was missing had to borrow from the adjacent room guest very disappointed by picture displayed on site

2025-02-28 via Nuitee
J
Junior
6
Pros:

Location good. Rooms ok. I’ll stay again if I have to for business.

2025-02-25 via Nuitee
S
sreekanth
4
Pros:

I am currently staying at the place( 12-15/02/2025. The shower then and now is a DISGRACE. I did complain multiple times to the management. Collecting a USD 170 per night and very bad shower. Especially when you go to work at 5am.
It’s utterly BAD.
I’ll definitely look for another option just for the sake of a good SHOWER. Total reckless behavior from management.

2025-02-14 via Nuitee
N
Nekoda
6
Pros:

The property is close to my family which was a plus but on the other hand for the price you are paying the rooms are in need of upgrading. There is also a challenge with the red worms, i woke up in the middle of the night to see one right by my side and also in the room.

2025-02-09 via Nuitee
J
jayson
6
Pros:

Staff need to be more friendly

2025-02-01 via Nuitee
C
CLAIRE partner
8
Pros:

The building was old but unique. Very clean interior and exterior.

2025-01-19 via Nuitee
J
JAMIE-LEE
10
Pros:

This prpperty ,is a gem in San Fernando..all the employees are so kind and friendly helpful..well spoken...I am happy I choose to spend my New Years here with my nephew.The breakfast buffet was excellent It is a rustic hotel with a charm. I love it.The rooms were also very clean with all amenities.

2025-01-01 via Nuitee
R
Rosilia
6
Left sitting waiting for breakfast almost 45 minut
Pros:

I prefer not to because they were really very nice workers at this establishment.

2024-12-27 via Nuitee
W
Wayne
8
Pros:

Excellent customer service

2024-11-11 via Nuitee
J
Jerome
8
Pros:

Very Nice, good security

2024-11-09 via Nuitee