Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast options
Nice restaurant
Cons:
Lack of cleanliness
Bad odors
Room maintenance issues

Categories

Cleanliness
5.5
Multiple reviews mention lack of cleanliness and issues such as torn linens and bad odors.
Service
9.5
Numerous reviews praise the service and friendliness of the staff, though some had concerns.
Location
7.5
Location is mentioned as good but not well-positioned for accessing key areas easily.
Room Quality
6.5
Comments indicate issues with room maintenance and cleanliness.
Amenities
8.5
Amenities such as the restaurant and breakfast options received positive feedback.
Value for Money
8
Overall value reflects mixed feedback regarding costs versus expectations.
Food and Beverage
7
Breakfast options received mixed reviews; feedback on quality varies.
Overall Experience
7.5
Experience is varied with both positive service feedback and negative cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 06:32

Property Description

Luxurious Accommodations
Indulge in our tastefully designed rooms, some with balconies, offering a perfect blend of comfort and style.

Convenient Location
Situated in the heart of the city, just minutes away from the airport and the historic Medina of Fez, allowing you to explore effortlessly.

Exceptional Service
Our dedicated team at Zahrat Al Jabal is committed to ensuring your stay is nothing short of extraordinary. Book now for an unforgettable experience.

Important information:

Please note, when booking 5 rooms and more, different policies may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children from 5 years old to 11 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 175 reviews
Cleanliness: 5.5
Service: 9.5
Location: 7.5
Room Quality: 6.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7.5
A
Amine • family_with_children • ma
8
2026-05-15 • via Nuitee
M
Mohamed • solo_traveller • ma
8
Pros:

C est tres bien

2026-05-13 • via Nuitee
L
Leyla • family_with_children • fr
3
Nous avons séjourné en groupe et avons eu des chambres qui sentait l’odeur des égouts . Les serviettes doivent être reno
Pros:

L emplacement et l’accueil et l’amabilité du personnel
Petit déjeuner correct

Cons:

L’insalubrité des chambres
La salle de bain vétuste et nauséabonde avec les odeur des égouts
La couleur des draps laisse à désirer

2026-05-10 • via Nuitee
K
Katsiaryna • solo_traveller • pl
6
Нормально
Pros:

Хорошее расположение, близко вокзал, 10 минут до 16 автобуса, который едет в аэропорт за 4 MAD, всего 40 минут, а не трансфер или такси 150-200 MAD. Было одеяло, комфортная кровать, плотные шторы.

Cons:

Не очень чисто, шум с улицы и соседи сверху постоянно что-то двигали, берите беруши.

2026-05-07 • via Nuitee
H
Hassane • couple • ca
6
Hôtel à oublier la prochaine fois
Pros:

La qualité au service du personnel, l’emplacement

Cons:

La piètre qualité des équipements: chambre très petite, salle de bain minuscule, ventilateur de la salle de bain non fonctionnelle, lit peut confortable, un des deux ascenseurs ne fonctionne pas, petit déjeuner très moyen.

2026-05-01 • via Nuitee
L
Luis Manuel • extended_group • pt
9
2026-04-29 • via Nuitee
Y
Yasar • solo_traveller • gb
7
Pros:

Breakfast was excellent

Cons:

Showers had water not draining properly

2026-04-29 • via Nuitee
O
Ouafa • solo_traveller • de
7
2026-04-29 • via Nuitee
M
Mounia • couple • fr
1
Ascenseur qui marche pas dans certain étage, salle de bain, très sale équipe très mauvais, état sanitaire, catastrophiqu
Cons:

Hôtel insalubre,lit pas confortable les sanitaires en général(salle de bain) état catastrophique beaucoup moisissure

2026-04-28 • via Nuitee
L
luca • extended_group • it
3
Tappa gruppo motociclisti
Pros:

Nulla

Cons:

Hotel privo della normale manutenzione, bagni e finestre in condizioni di abbandono. Siamo arrivati in gruppo e nessuno aveva gli asciugamani in camera. Cena inclusa e colazione entrambe pessime.

2026-04-27 • via Nuitee
H
Hamid • family_with_children • be
5
top juste plusieur fois jai due monte est descendre a pieds d 3 etage
Pros:

ttop

Cons:

ascenseur casser

2026-04-26 • via Nuitee
J
Juma • family_with_children • us
10
2026-04-19 • via Nuitee
A
Ahmed • family_with_children • gb
4
Pros:

Location and view from restaurant.

Cons:

Hotel employee phoning me once back in back in england asking me to send him a money transfer.

2026-04-16 • via Nuitee
C
Correia • solo_traveller • pt
9
Pros:

Localização

2026-04-10 • via Nuitee
A
aymane • family_with_children • ma
6
2026-04-06 • via Nuitee
A
Ahlam • couple • ma
8
2026-04-03 • via Nuitee
D
Dermouh • solo_traveller • ma
7
Pros:

Le petit déjeuner

2026-03-30 • via Nuitee
H
Hafida • family_with_children • fr
8
2026-03-30 • via Nuitee
I
Imad • solo_traveller • fr
1
2026-03-14 • via Nuitee
I
Imad • solo_traveller • fr
1
2026-03-14 • via Nuitee