Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Room sizes smaller than expected
Chaotic breakfast service

Categories

Cleanliness
7.95
There were mentions of cleanliness problems, such as the Wi-Fi issues and other negative remarks.
Service
9.45
Several reviews praised the friendliness of the staff, although there were some criticisms regarding reception.
Location
9.45
The location received consistent positive mentions, highlighting convenience and proximity to metro stations.
Room Quality
7.95
Room quality faced some negative feedback, with comments about small room sizes and differing from pictures.
Amenities
8.95
The hotel offers good amenities, including a restaurant and spa, but there were some issues with the chaotic breakfast.
Value for Money
8.95
Value for the price is considered good despite some drawbacks mentioned.
Food and Beverage
8.45
Food quality was praised, but there were issues with the breakfast selection and ordering process.
Overall Experience
8.45
Overall experience was good based on several positive comments, although some criticisms lowered the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:51

Property Description

Luxurious Accommodation
Experience the ultimate comfort at Hotel Zurich Istanbul Old City with plasma TVs, free WiFi, and stunning views of Bosphorus and old Istanbul from the Panorama Restaurant.

Wellness and Relaxation
Indulge in relaxation with a heated indoor pool, sauna, steam room, and massage rooms. Rejuvenate at the vitamin bar with fresh juices for a refreshing experience.

Convenient Location
Located in Istanbul's vibrant shopping district, with major attractions just a short walk away. Easy access to both Ataturk International Airport and Istanbul Airport. Book now for a memorable stay at Hotel Zurich Istanbul Old City.

Important information:

Please note that the name of the guest needs to correspond with the name on the credit card used when booking. Authorization form is not accepted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 7772 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.45
Z
Zoltán • extended_group • hu
8
2026-10-14 • via Nuitee
L
Lavinia-Alexandra • solo_traveller • ro
10
Pros:

Pozitia hotelului, dotarile din camera, amabilitatea personalului, mic dejun variat

Cons:

apa din piscina putin cam rece

2026-10-14 • via Nuitee
H
Hakan • couple • at
10
Pros:

Alles war einfach perfekt

2026-10-14 • via Nuitee
B
belinda • solo_traveller • gb
7
Nice enough stay , beds really comfy , bit noisy out the front late at night .
Pros:

Location was brilliant, clean and tidy hotel, staff friendly.

Cons:

Didn’t like the bar upstairs, too dark and waiters not really interested in serving us , didn’t like the position of my tv thought it was a little dangerous hanging there and walking into it .
The people in the swimming area should not allow slippers in the wet floor very slippery saw two people nearly go over .

2026-10-13 • via Nuitee
A
Abdulrhman • couple • sa
1
الاسوء
Pros:

من اسوء الفنادق في التعامل مع ظروف المسافر

Cons:

كل شي

2026-10-13 • via Nuitee
F
Faten • couple • fr
9
Hôtel élégant et bien situé pour visiter le centre d'Istanbul
Pros:

Hôtel bien situé avec un restaurant avec vue panoramique. Petit-déjeuner très varié. Personnel sympathique avec gentilles attentions (petit-déjeuner préparé dans une box à 6h pour notre départ matinal pour l'arrivée).
Piscine et sauna disponibles mais hammam payant.

Cons:

Information utile : bonnet de bain nécessaire pour l'accès à la piscine.

2026-10-13 • via Nuitee
S
Sarah • couple • fr
9
Très très bien
Pros:

Servicios

2026-10-13 • via Nuitee
M
Mitchel • family_with_children • gb
10
2026-10-13 • via Nuitee
S
Shiyan • couple • gb
10
Excellent
Pros:

Great room
Breakfast was amazing
Hotel staff were so friendly and helpful
The pool was amazing
The rooftop shisha was amazing

Cons:

No faults with this hotel.
Would highly recommend.

2026-10-12 • via Nuitee
K
Kowalski • solo_traveller • pl
10
2026-10-11 • via Nuitee
F
Fereshte • extended_group • fi
10
Pros:

Ihana henkilökunta, tosi ystävällisiä (KAIKKI), rentoja sekä auttavaisia! Ihana tunnelmaa aamulla aamupalaa syödessä. Oli ihana persialainen työntekijä vastaanottamassa aamuisin:)

2026-10-11 • via Nuitee
A
Alexandra • couple • fr
10
Super je reviendrai avec plaisir
Pros:

L’emplacement et les services proposés la propreté et le confort des chambres.

Cons:

Rien tout était parfait

2026-10-11 • via Nuitee
D
daniel • solo_traveller • ma
8
Pros:

Le personnel accueillant, la qualité du petit déjeuner et l'emplacement de l'hôtel

Cons:

Chambre trop bruyante malgré double vitrage (musique au bas de l'hôtel jusque 1h du matin...)

2026-10-11 • via Nuitee
F
Fatima • solo_traveller • cz
10
Stayed for the weekend, good hotel with appropriate service. Very nice friendly and attentive service staff. Thank you,
2026-10-11 • via Nuitee
A
Anna • extended_group • pl
9
2026-10-11 • via Nuitee
L
Luiza • extended_group • ro
10
2026-10-11 • via Nuitee
R
Ramona • solo_traveller • ro
10
2026-10-11 • via Nuitee
H
Hussain • couple • sa
10
Thank you
Pros:

Staff,location near all markets and transportation
, specially, they prepare a surprise my daughter birthday celebration, breakfast is perfect and good view in last roof level

Cons:

Non

2026-10-10 • via Nuitee
E
Ebru • family_with_children • ch
10
Sehr zufrieden
Pros:

Extrem aufmerksames und freundliches Personal extrem gutes Frühstück. Perfekter Lage.
Jeden Tag Reinigung der Zimmer alles sauber und neu renoviert

Cons:

Der Lärm von der Bar aus der siebten Etage war abends etwas störend.

2026-10-10 • via Nuitee
S
Sadmir • couple • hr
10
2026-10-10 • via Nuitee