Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Room sizes smaller than expected
Chaotic breakfast service

Categories

Cleanliness
7.95
There were mentions of cleanliness problems, such as the Wi-Fi issues and other negative remarks.
Service
9.45
Several reviews praised the friendliness of the staff, although there were some criticisms regarding reception.
Location
9.45
The location received consistent positive mentions, highlighting convenience and proximity to metro stations.
Room Quality
7.95
Room quality faced some negative feedback, with comments about small room sizes and differing from pictures.
Amenities
8.95
The hotel offers good amenities, including a restaurant and spa, but there were some issues with the chaotic breakfast.
Value for Money
8.95
Value for the price is considered good despite some drawbacks mentioned.
Food and Beverage
8.45
Food quality was praised, but there were issues with the breakfast selection and ordering process.
Overall Experience
8.45
Overall experience was good based on several positive comments, although some criticisms lowered the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:51

Property Description

Luxurious Accommodation
Experience the ultimate comfort at Hotel Zurich Istanbul Old City with plasma TVs, free WiFi, and stunning views of Bosphorus and old Istanbul from the Panorama Restaurant.

Wellness and Relaxation
Indulge in relaxation with a heated indoor pool, sauna, steam room, and massage rooms. Rejuvenate at the vitamin bar with fresh juices for a refreshing experience.

Convenient Location
Located in Istanbul's vibrant shopping district, with major attractions just a short walk away. Easy access to both Ataturk International Airport and Istanbul Airport. Book now for a memorable stay at Hotel Zurich Istanbul Old City.

Important information:

Please note that the name of the guest needs to correspond with the name on the credit card used when booking. Authorization form is not accepted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 7042 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.45
A
Artur couple hu
9
2026-03-21 via Nuitee
L
Lucica extended_group ro
10
nice
Pros:

It s very near from Bazar

Cons:

Food, need to be more diversificated

2026-03-21 via Nuitee
A
Aurelia extended_group ro
10
2026-03-21 via Nuitee
Z
Zhuldyz family_with_children kz
10
Pros:

Отлично

Cons:

Ничего

2026-03-21 via Nuitee
M
Mostafa couple de
8
insgesamt ein schönes gut gelegenes Hotel mit gutem Preis-Leistungsverhältnis
Pros:

tolle Lage, 200/300 meter entfernt von der Metro-Station und nah zur Einkaufstrasse

Cons:

Die Duschkabine war undicht, nach jedem Duschen war das Badezimmer überflutet

2026-03-21 via Nuitee
A
Alina couple ro
10
Pros:

Location, tasty and diverse breakfast, clean room and really helpful and friendly staff

Cons:

Overall good impression and experience, the only minus was the bed matress - it was not the most comfortable one

2026-03-21 via Nuitee
A
Asha extended_group se
10
Pros:

Good breakfast, very clean. On our way home, we even got takeaway breakfast. Feride Han if i’m not mistaken is one of the nicest mangers!

2026-03-21 via Nuitee
I
Irina family_with_children ua
9
Pros:

Зручне розташування, гарний вид з ресторану

Cons:

Немає шумоізоляціі, стаканів для пиття води немає, ходили до ресторану брати. З косметичних засобів є тільки мило, шампунь та гель для душу

2026-03-20 via Nuitee
N
Natalia family_with_children ie
10
2026-03-20 via Nuitee
couple it
1
2026-03-20 via Nuitee
G
Georgi family_with_children bg
9
Ganeff
Pros:

It was all perfect for that money. I recommend this hotel hotly and hope they will continue to provide the same quality and services...

Cons:

Bathrooms are little bit tiny but it's not bad in general. Sauna was crowded and couldn't use it.

2026-03-20 via Nuitee
T
Tobias couple de
8
Good selection to stay in Istanbul.
Pros:

Good Place to stay, nearby to sights in walking distance. Metro station very close, if needed.
Personnel very friendly and helpful, especially Ferida an the Breakfast-Team, who was very kind, attentive and helpful, also with our small Child. Also good: small pool with panoramic view on the 6th floor.

Cons:

Some parts of the room older and also not perfectly clean.

2026-03-20 via Nuitee
C
Crimu couple ro
10
Excepțional
Pros:

Totul la superlativ.Curatenie ,personal.

Cons:

A fost totul perfect

2026-03-20 via Nuitee
N
Niznikovs couple lv
8
Все хорошо
Pros:

Хороший завтрак , расположение супер.

Cons:

Одно крыло очень шумное , невозможно спать.Поменяли номер и всё стало отлично

2026-03-20 via Nuitee
J
JONATHANCON65 family_with_children za
10
2026-03-19 via Nuitee
C
CARMEN extended_group es
10
FANTÁSTICO
Pros:

Hotel super céntrico
Habitaciones amplias y bien equipada
Personal super amable
Desayuno completo y variado
Spa y restaurante completo
Servicio de bar con vistas espectaculares y música amena

Cons:

Nada

2026-03-19 via Nuitee
A
Armeia couple us
8
We had a good time one of the managers her name is Frieda was exceptional
Pros:

The staff was excellent

2026-03-19 via Nuitee
Παφου family_with_children gr
10
Pros:

Ευγενικο προσωπικο, εξαιρετικο πρωινο
Καθαρα δωματια

2026-03-18 via Nuitee
Z
Zoltán extended_group hu
10
Pros:

Jó elhelyezkedés, kedves személyzet. Tiszta szoba, kedves takarítók.

2026-03-18 via Nuitee
N
Nikita family_with_children nz
10
2026-03-17 via Nuitee