Hotel River Inn

Hotels
5.5 (188 reviews)
4216 Jalan New Ferry , Butterworth , my

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Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Fire extinguishers
First aid kit available
Invoice provided
CCTV outside property
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Close to transport
Affordable
Cons:
Cleanliness issues
Unfriendly service

Categories

Cleanliness
4.33
Multiple reviews indicate unclean towels, broken items, and general lack of upkeep.
Service
6.3
Some reviews indicate issues with staff friendliness, but overall service is adequate.
Location
8.34
Frequently praised for convenience near transportation and local amenities.
Room Quality
3.79
Several complaints about furnishings and cleanliness, including hard beds and broken items.
Amenities
4.82
Basic amenities noted as lacking in some reviews, but some positive mentions exist.
Value for Money
5.78
Some guests felt that the price was appropriate despite issues, indicating value.
Food and Beverage
4.83
No comments about food and beverage specifically; rated average.
Overall Experience
5.8
Experience is mixed, with positive and negative aspects highlighted, leading to an average opinion.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:02

Property Description

Convenient Location

  • Strategically located near major attractions like Penang Bridge and Queensbay Mall.
  • Easy access to Sunway Carnival Mall, just 6.1 km away.

Modern Amenities

  • Comfortable air-conditioned rooms with private bathrooms.
  • Enjoy free WiFi and flat-screen TVs in all units.

Multilingual Staff

  • Friendly and helpful staff fluent in English, Malay, and Chinese.
  • Reception available 24/7 for any assistance needed.

Book your stay at Hotel River Inn today and experience convenience and comfort at its best!

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

5.5
Based on 188 reviews
Cleanliness: 4.33
Service: 6.3
Location: 8.34
Room Quality: 3.79
Amenities: 4.82
Value for Money: 5.78
Food and Beverage: 4.83
Overall Experience: 5.8
Z
Zijoy • couple • my
1
Pros:

Nothing

2026-02-09 • via Nuitee
M
M RUSDAN • extended_group • my
6
Pros:

Good location.

Cons:

Mattress and pillow is too hard.

2026-02-09 • via Nuitee
G
Ganeshwaran • couple • my
4
2026-02-09 • via Nuitee
S
Sharifah • couple • my
7
comfortable
Pros:

no breakfast included

Cons:

everyghing was okay

2026-01-27 • via Nuitee
A
AbdulHakim Bin • couple • id
10
2026-01-25 • via Nuitee
D
Daritai • family_with_children • th
7
2026-01-24 • via Nuitee
Y
Yan • couple • my
4
2026-01-20 • via Nuitee
M
Muhammad • couple • my
8
2026-01-20 • via Nuitee
N
NIK MOHD FAIDHI • couple • my
1
Pros:

Location ok dekat dengan stesen bas butterworth, tapi hotel tak selesa, sesuai untuk org yg cari bajet murah.

Cons:

Kurang selesa dengan keadaan bilik. Paip sinki bilik air rosak dari mula sampai.

2026-01-19 • via Nuitee
M
Miss • solo_traveller • my
10
2026-01-19 • via Nuitee
S
Subramaniam • couple • my
1
2026-01-19 • via Nuitee
M
Moy tey • couple • my
5
2026-01-19 • via Nuitee
M
Muhammad Nadeem • solo_traveller • my
10
2026-01-19 • via Nuitee
Z
ZHOU • solo_traveller • cn
7
2026-01-19 • via Nuitee
N
Nor • solo_traveller • my
10
2026-01-18 • via Nuitee
M
Muhammad Afiq Danial bin • family_with_children • my
3
2026-01-18 • via Nuitee
R
R • solo_traveller • my
7
2026-01-17 • via Nuitee
P
Ping Onn • solo_traveller • au
5
Convenient for taking the morning train in the Butterworth Railway Station
Pros:

Location close to the Butterworth Railway Station

Cons:

No elevator

2026-01-06 • via Nuitee
H
Husain • couple • my
6
Pros:

Murah

Cons:

Bau asap rokok

2026-01-05 • via Nuitee
Z
Zaini • couple • my
7
2026-01-03 • via Nuitee