Blue Rose Hotel

Hotels
6.8 (6 reviews)
26 Cao Lỗ, Bãi Cháy, Thành phố Hạ Long, Tỉnh Quảng Ninh, Việt Nam , Ha Long , vn

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Hard beds
Delayed service with check-in and payment issues
Missing amenities and poor cleanliness

Categories

Cleanliness
5.69
The room condition was lacking as there were no sheets upon arrival and a dirty feel, affecting the overall cleanliness.
Service
7.66
While the staff was described as friendly, issues with check-in and payment service were notable.
Location
8.7
The location was convenient, close to the night bus stop making it favorable for travel.
Room Quality
6.15
Guests reported that the beds were very hard and not comfortable, impacting the sleep quality.
Amenities
5.18
Lack of basic amenities like soap and towels, and no complimentary water service provided.
Value for Money
7.14
Guests felt misled about the payment options and quality of service relative to cost.
Food and Beverage
7.19
No specific comments but perceived as standard offerings for a budget hotel.
Overall Experience
6.66
The overall guest experience was mixed, marred by service issues but strengthened by location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:26

Property Description

City Views and Garden Oasis:
Indulge in picturesque city views and unwind in the tranquil garden setting at Blue Rose Hotel.

Comfortable Rooms with Modern Amenities:
Relax in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms - perfect for a cozy stay.

Convenient Location for Exploration:
Explore nearby attractions like Ha Long Queen Cable Car and Vincom Plaza Ha Long, with Cat Bi International Airport just a short drive away.

Experience the charm of Blue Rose Hotel - book now for a delightful stay!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.8
Based on 6 reviews
Cleanliness: 5.69
Service: 7.66
Location: 8.7
Room Quality: 6.15
Amenities: 5.18
Value for Money: 7.14
Food and Beverage: 7.19
Overall Experience: 6.66
F
Fernando couple es
4
Para un apuro bien. Poco más.
Pros:

Las camas, unas vez facilitadas las sábanas eran cómodas. Buena ubicación, cercana a la parada del bus nocturno que venía de Ha Giang, nos vino muy bien.

Cons:

- Te dicen que se puede pagar con tarjeta y con la excusa de "como nadie paga tenemos el datáfono sin batería", espera que lo pongo a cargar... Casi perdemos el crucero de Halong Bay. Hemos tenido que pagar en efectivo, nos vemos fatal y de hecho se reservó este hotel por poder pagar con tarjeta.

- Encima una vez realizado el check out, me mandan un mail diciendo que el establecimiento cancela la reserva, cosa que es mentira porque ya hemos pasado la noche allí y Booking me escribe. Todavía no sé si me van a cobrar algo por la cancelación.

- Cuando llegamos a la habitación a las 3 a.m. del bus nocturno, no había sábanas ni almohadas. Las subió el muchacho de recepción y tras llamar muy ligeramente la puerta de la habitación, intentó abrir sin esperar a que le abriesemos nosotros.

- Ni una botella de agua de cortesía, que encima nos la ha cobrado después de toda la faena que nos ha hecho con el datáfono.

Cogimos este hotel por la buena valoración de Booking. Un fraude.

2025-08-17 via Nuitee
L
Lucía extended_group es
4
Evitable
Pros:

Estaba limpio y el personal era agradable.

Cons:

Las camas eran increíblemente duras, se dormía fatal. Faltaba jabón y toallas,.. la ducha tenía una disposición muy rara que se mojaba todo.

2025-08-16 via Nuitee
N
Nguyễn solo_traveller vn
10
Pros:

Tuyệt vời

Cons:

Không có j để trách

2025-07-01 via Nuitee
A
Alexandra group fr
8
Very good
2025-01-02 via Nuitee
M
Maiyoouran young couple au
10
Exceptional
2024-12-23 via Nuitee
J
Joe young couple gb
5
Passable
Pros:

Very good price

Cons:

Staff were shouting in the reception below until very late, and the beds are extremely hard

2024-07-08 via Nuitee