MSM Arena Hotel

Hotels
7.1 (854 reviews)
6 Forty Lane , London , gb

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
5.45
Several reviews indicated issues with cleanliness, including dirty bathrooms and moldy rooms.
Service
8.45
Multiple mentions of friendly and helpful staff.
Location
8.45
Great location for accessing Wembley Stadium and public transport.
Room Quality
6.45
Mixed reviews on room quality with issues reported regarding noise and stability of furnishings.
Amenities
6.45
Some amenities are noted, but issues like cold rooms and parking cost affect perception.
Value for Money
7.45
Some reviews indicate good value, balanced against complaints about parking fees and cleanliness.
Food and Beverage
7.05
Not explicitly mentioned in reviews.
Overall Experience
7.05
Overall mixed experience; some guests enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:00

Property Description

City Views and Modern Comforts
Enjoy stunning views of the city at MSM Arena Hotel, where modern amenities and comfortable accommodations await you.

Convenient Services and Facilities
Benefit from free WiFi, room service, and a concierge service during your stay at our 3-star hotel in London.

Nearby Attractions and Transportation
Explore London Designer Outlet and Preston Road, located just a short distance away. Take advantage of our paid airport shuttle service for easy travel to and from London Heathrow Airport.

To book your stay with us, visit our website or call us today!

Important information:

- Check-in & Check-out: Standard Check-in: 3pm–10pm (Free). Early Check-in, subject to availability: £10 per hour prior to 3pm, minimum - £20. Late Check-in 10pm–3am: £20. Advance notice required for early and late check-in.

- Check-out: 11am SHARP. Late Check-out: £10 per hour beyond 11am minimum £20. Advance notice required.

- Parking: Private parking is available on site via a third party at discounted advance-booking rates: £10 per night (nonevent days), £30 per night (event days). Onsite rates without prior booking are higher. Advance reservation and payment are mandatory.

Visitors: Visitors are not permitted on the premises or in guest rooms.

Pets: Pets are only allowed with prior hotel approval, subject to a refundable £50 deposit and applicable fees. Unauthorized pets constitute a breach of hotel terms and may incur additional charges or eviction.

Additional Services: Baby cots available at £10 per stay. Amenities such as hair dryers and fans available on request.

- Transport: Airport transfers can be arranged at set rates.

- Smoking Policies: Smoking is prohibited indoors; violations incur a £200 penalty and possible eviction.

- Deposit: You may be asked to give damage deposit up to £150, which can be paid by cash or card or bank transfer

- Payment - Guests are expected to make full payment including for flexible rate to the hotel by card or by bank transfer once the cancellation period expires, generally 5 days. System will automatically cancel the reservation 5 days before arrival date without any notice, if full payment is not made in advance.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 854 reviews
Cleanliness: 5.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.45
Value for Money: 7.45
Food and Beverage: 7.05
Overall Experience: 7.05
J
Jordan • solo_traveller • pt
7
2026-07-17 • via Nuitee
G
Georgina • extended_group • gb
7
2026-07-16 • via Nuitee
L
Lorna • solo_traveller • gb
6
Average stay
Pros:

Walking distance to Wembley. Refurbished rooms

Cons:

Noisy .uncomfortable beds.kettle filthy

2026-07-16 • via Nuitee
S
Sham • couple • gb
7
Good for a short stay with ample car parking (paid)
Pros:

Location was convenient for our purpose & room/facilities were good enough.

2026-07-16 • via Nuitee
E
Emilia Sala Mir • solo_traveller • es
3
2026-07-15 • via Nuitee
S
Stephanie • extended_group • gb
6
2026-07-14 • via Nuitee
V
Virk • solo_traveller • gb
4
Fake picture, on app check in 15:00 to 00:00 but they lie when u arrived they requested for 20£ extr
Pros:

One word scam

Cons:

Just one word Scam

2026-07-14 • via Nuitee
F
Finney • extended_group • gb
10
Very comfortable and clean, 20 minute walk to Wembley!
Pros:

It was very conveniently located near Wembley! Very clean, very comfortable. The staff were very friendly and helpful.

2026-07-13 • via Nuitee
L
Lisa • solo_traveller • gb
8
Perfect for an overnight stay when visiting Wembley Stadium.
Pros:

The staff were friendly and helpful. The location. Plenty of water and fans provided due to the heatwave. Clean. Value for money. Plenty of plug sockets

Cons:

Their was nothing I didn't like. The room was on the smaller side but we managed and as a single night stay it was ok.

2026-07-13 • via Nuitee
M
Marlene • solo_traveller • gb
6
Pros:

Area was nice we were near to the local supermarket and outlets.

Cons:

The transport service was very close by

2026-07-13 • via Nuitee
M
Martin • solo_traveller • fr
10
Pros:

La chambre était très spacieuse, le personnel hyper accueillant et l'emplacement était parfait pour voir un concert a Wembley.
Très content du séjour.

2026-07-13 • via Nuitee
S
Sharon • solo_traveller • gb
10
Pros:

Great location, very clean and comfortable rooms and reception was really friendly

2026-07-12 • via Nuitee
W
Wiśniewska • solo_traveller • pl
2
Pros:

Wygodne łóżko

Cons:

Tragedia,brud

2026-07-12 • via Nuitee
S
Sarah • solo_traveller • gb
8
Pros:

After reading the reviews we were a bit worried about what we would find. However, we were pleasantly surprised. Room was clean, comfortable bed and nice clean bathroom. Check in was easy and staff were lovely. Even got given water, chocolate and crisps. It was perfect for attending a concert in Wembley. 20 min easy walk.

Cons:

Only thing is could do with air con. Was 30 degrees when we visited and the room was very warm. Fans are supplied, and we also brought our own. Would definitely recommend bringing an extra fan if visiting in Summer.

2026-07-11 • via Nuitee
M
morgan • couple • gb
10
2026-07-10 • via Nuitee
J
Jérôme • couple • be
9
Le personnel est très accueillant et l'emplacement est parfait pour aller à Wembley à pied
Pros:

Le personnel est très accueillant et l'emplacement est parfait pour aller à Wembley à pied

2026-07-10 • via Nuitee
S
Shauna • extended_group • ie
7
2026-07-09 • via Nuitee
T
Taylor • couple • gb
10
2026-07-09 • via Nuitee
J
James • extended_group • gb
10
Great 2 night stay here, short walk to Wembley
Pros:

Great location close to Wembley. Staff were nice. Room was great and the beds were comfortable.

Cons:

Just missing a socket by the single bed but nothing major

2026-07-09 • via Nuitee
A
Ashley • extended_group • gb
9
This was a great clean and comfortable place to stay close to Wembley arena. The check in and check out is easy and the
Pros:

Great location

Cons:

Nothing…all good

2026-07-09 • via Nuitee