Hotel San Jorge

Hotels
7 (228 reviews)
1700 Ponce de Leon Pda 25 , San Juan , pr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated facilities
Missing amenities

Categories

Cleanliness
5.25
Multiple reviews indicate dirty bed linens and leftover toiletries from previous guests.
Service
8.75
Staff is described as friendly and accommodating.
Location
9.25
Guests frequently mention the hotel's strategic, central location.
Room Quality
6.25
Rooms are described as outdated and in need of repair.
Amenities
6.25
Basic amenities missing such as breakfast and consistent hot water.
Value for Money
7.75
Some reviews praise good value based on price but note the lack of amenities.
Food and Beverage
5.25
Lack of breakfast service mentioned by guests.
Overall Experience
7.25
Mixed feelings with both positive aspects and significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:26

Property Description

Convenient Location
Located in San Juan’s Arts and Culture District of Santurce on Ponce de Leon Avenue, Hotel San Jorge offers easy access to theatres, museums, and the beach, making it a perfect choice for exploring the vibrant city.

Comfortable Accommodations
The hotel provides air-conditioned rooms with free Wi-Fi, cable TV, and private bathrooms, ensuring a comfortable stay for guests. Additionally, the 24-hour reception adds convenience for late check-ins or early departures.

Dining and Entertainment
Guests can enjoy complimentary morning coffee and savor traditional Puerto Rican cuisine at the on-site restaurant and sports bar. This vibrant culinary experience adds a touch of local flavor to your stay at Hotel San Jorge.

Book your stay now at Hotel San Jorge and immerse yourself in the rich culture and entertainment of San Juan!

Important information:

Please note that the elevator will be unavailable from June 5th to August 31st. During this period, guests must use the stairs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 228 reviews
Cleanliness: 5.25
Service: 8.75
Location: 9.25
Room Quality: 6.25
Amenities: 6.25
Value for Money: 7.75
Food and Beverage: 5.25
Overall Experience: 7.25
H
Hao-Ting solo_traveller ca
3
It felt like a prison.
Pros:

Location is really good - close to various cafe. Hot water was consistent.

Cons:

The lock kept getting reset for unknown reasons and requires a receptionist to help.
The bed cover probably guather dusts easily so I just get rashes. It was fine after removing.

2026-03-13 via Nuitee
M
Mauricio extended_group us
10
Great
Pros:

Great Staff, room is very simple with the basics, Needs change the window so it block the noise from outside. We got late and would like to sleep good. But overrall it was great.

Cons:

Very basic room, dated, but great to supply our needs for the night.

2026-03-07 via Nuitee
F
Filippo couple it
1
Pessimo
Pros:

Non molto

Cons:

WiFi che non andava.
Asciugamani sporchi
Check in IMPOSSIBILE DA FARE. Non trovavano la comunicazione di Booking e volevano uno screen della prenotazione però non gli arrivava la mail. Il ragazzo non era fisicamente lì, lavorava da remoto, rendendo il tutto ancora più difficile

2026-03-07 via Nuitee
M
Michael solo_traveller gb
10
Great hotel and great staff, would stay again
Pros:

The reception staff were amazing. very accommodating, i was on crutches and they done everything to help me when needed. The room was perfect for a few nights stay and the Wi-Fi worked great.

2026-03-06 via Nuitee
F
FELIX extended_group us
9
Good
Pros:

No breakfast important thing in the morning

2026-02-24 via Nuitee
M
Marcella couple tt
5
2026-02-10 via Nuitee
M
Miguel solo_traveller es
10
Todo bien
Pros:

Todo muy bien, 👌

Cons:

A mejorar, las TV, estaba dañada no se escuchaba, se veía bien pero sin sonido y es algo un poco incómodo

2026-02-08 via Nuitee
M
Marcella couple tt
7
2026-02-08 via Nuitee
S
Serrano couple us
9
2026-01-28 via Nuitee
R
Ramirez solo_traveller pr
10
Lo mejor de lo mejor
Pros:

Todo

Cons:

N/A

2026-01-23 via Nuitee
M
Marcelo couple ar
10
Sense 2026, lo más !! No hay que perderse la del 2027
Pros:

La cordialidad, amabilidad y disposición de su personal y dueño

2026-01-20 via Nuitee
O
Omar couple pr
5
Cons:

No tenía agua caliente para ducharse y la cama muy dura

2026-01-19 via Nuitee
C
Clemente Ydelfonso solo_traveller do
10
Perfecta
Pros:

Muy bien

Cons:

N/A

2026-01-19 via Nuitee
J
JOHNN extended_group do
5
Hubiera sido buena si el servicio hubiera honrado su palabra
Pros:

La ubicación: buena zona cerca de restaurantes y supermercados. Sector tranquilo, cerca del aeropuerto

Las llaves de las habitaciones son modernas digitales

Cons:

Las habitaciones tienen el techo con marcas de que había filtraciónes, sugiero remodelar.

El hotel no tiene desayuno y tiene la estructura para ofrecerlo, debiera habilitar un área aunque lo cobre.

El servicio en general podría mejorar, honrar sus palabras. Resulta que el joven que atiende en la noche informó que se podía usar una habitación una noche porque tenía otra confirmada, después al otro dia dijeron que no y nos cobraron a sin consentimiento un cargo extra a nuestra tarjeta. Cuando regrese a mi pais me encontré con la solpresa.

2026-01-19 via Nuitee
L
Luis couple us
1
2026-01-19 via Nuitee
A
Andrew solo_traveller us
10
2026-01-19 via Nuitee
J
Jesús solo_traveller pr
8
Conveniente a un precio accesible.
Pros:

Buena ubicacion. No me ofrecieron desayuno.

Cons:

El matress de la cama un poco duro.

2026-01-15 via Nuitee
J
Je solo_traveller us
4
2026-01-09 via Nuitee
R
Ramirez solo_traveller pr
10
San jorge hotel
Pros:

Muy limpio ,buena hubicacion empleados exelentes

Cons:

Todo está muy bien

2026-01-06 via Nuitee
I
Imanol couple es
5
2026-01-06 via Nuitee