RJ HOTELS OTARU

Hotels
8.4 (91 reviews)
inaho-5-7-8 , Otaru , jp

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable stay
Good value for money
Cons:
Difficult location
Check-in issues
Noise from surroundings

Categories

Cleanliness
8.09
Many reviews mention cleanliness positively, but some complaints about dust in the room were noted.
Service
8.86
Despite some issues with check-in, the reviews highlight fast responses to inquiries and a helpful atmosphere.
Location
7.6
Some guests found the location difficult to find and not very appealing due to surrounding areas.
Room Quality
8.55
Rooms generally praised for comfort and cleanliness, though some issues noted with noise.
Amenities
8.48
Good variety of amenities offered, with some reviews mentioning their quality.
Value for Money
8.64
Guests felt they received good value for the price paid.
Food and Beverage
8.49
Not much detail provided; assumed standard for this hotel tier.
Overall Experience
8.46
Overall experience rated highly across multiple reviews, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:48

Property Description

Convenient Location

Modern Amenities

Outdoor Activities

Experience comfort and convenience at RJ HOTELS OTARU, located in the heart of Otaru. Enjoy modern amenities such as air-conditioned rooms with free WiFi and flat-screen TVs. Take advantage of the hotel's proximity to popular attractions like Otaru Station and Otaru Canal Park. For outdoor enthusiasts, skiing at Sapporo Kokusai Ski Resort is just a short drive away. Book your stay now for a memorable experience in Otaru.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 91 reviews
Cleanliness: 8.09
Service: 8.86
Location: 7.6
Room Quality: 8.55
Amenities: 8.48
Value for Money: 8.64
Food and Beverage: 8.49
Overall Experience: 8.46
S
Sara Kempner • couple • ca
9
Great option on the edge of town.
Pros:

Great option on the edge of town with free (uncovered) parking. Having our car right outside the unit made it really easy to load/unload our luggage and snowboards. It's only a few minutes walk to the start of the canal, maybe 10 minutes to right downtown. The rooms are new and clean. There is a laundry/snacks unit as well, and a convenience store just below the driveway. The staff were super friendly and responsive through the Booking.com messages. Smart TV was great for watching Netflix etc at night.

Cons:

It would be nice to have two pillows on each bed, but the staff were happy to supply an extra when asked.

2026-02-13 • via Nuitee
E
Esa • solo_traveller • fi
9
Good value and location
Pros:

The concept of self service reception, laundry facility and container rooms.

2026-02-10 • via Nuitee
C
CHOSA • couple • jp
6
Pros:

清潔だったこと

Cons:

狭い、土足禁止だったためキャリー等の雪を落とすのが大変だった

2026-02-10 • via Nuitee
金 • family_with_children • cn
10
Pros:

大家さんはとても細やかで、私たち家族が部屋に入った途端、エアコンがすでにオンになっていることに気づき、とても暖かいです。まだ用意したお菓子があります

Cons:

特にない

2026-01-21 • via Nuitee
金 • family_with_children • cn
10
2026-01-19 • via Nuitee
G
Gina • couple • sg
10
Is quite an unusual experience to sty in the container. Well equipped n comfortable!
Pros:

Rooms are clean n comfortable. Check in and check out by automated machine. Very easy n efficient.

Cons:

The room can be very cold even with heater on.

2026-01-06 • via Nuitee
D
DAYANA ALYA • couple • my
8
Pros:

So beautiful, car can park
in front of unit.

Cons:

A bit small to open the lugagge brought

2026-01-05 • via Nuitee
H
H Y • extended_group • tw
10
2026-01-04 • via Nuitee
T
Tom • extended_group • au
8
2025-12-30 • via Nuitee
C
CONGYING • couple • au
5
Cons:

Found hairs on my bed left by previous guests.

2025-12-29 • via Nuitee
C
Chuan-Kai • solo_traveller • tw
10
2025-11-10 • via Nuitee
H
Hannes • couple • it
7
2025-09-16 • via Nuitee
Y
yokouti • couple • jp
8
2025-09-15 • via Nuitee
K
Kameda • family_with_children • jp
10
Pros:

快適、キレイ、観光に最適、安い、無人受付で待ち時間無し、問い合わせ対応が早い、トイレもキレイ、水道やシャワーの水圧バッチリ、宿泊部屋の前に車停めれるのでとても便利、隣と壁が繋がっていないので音がそんなに気にならない、オートロックで安心、チェックアウトも待ち時間無し。

Cons:

宿泊施設の入口までが急な坂道、宿泊施設への看板が小さいく見づらい、スマホ持っていないと宿泊難しい、年寄りむきでない、窓からの眺めはそんなに良くない。

2025-09-12 • via Nuitee
ＫＡＺＵＮＯＲＩ • couple • jp
7
良かった。
Pros:

清潔感があり、ホテルの個室の様に快適だった。

Cons:

場所が分かりにくく、駅からも距離があった。
スタッフが常駐して居らず、荷物を送るなどが出来なかった。

2025-09-08 • via Nuitee
F
Fumiichi • solo_traveller • jp
9
ぐっど
Pros:

宿泊したのは、ツインルームでしたが、適度な広さと清潔なところ

Cons:

グーグルさんの、道案内は危険⚠️ですので気をつけて。ちゃんとした道はありますので。

2025-08-31 • via Nuitee
K
KEN • couple • tw
9
Pros:

貨櫃屋旅館，停車位就在門前
對自駕的旅客非常方便

2025-08-31 • via Nuitee
R
Ritsuko • family_with_children • jp
7
2025-08-24 • via Nuitee
ぽんぽ • couple • jp
10
2025-08-18 • via Nuitee
T
toyoshima • couple • jp
8
2025-08-17 • via Nuitee