NovaStays - Budget Aparthotels

Hotels
Independent
5.5 (12 reviews)
1528 King St W , Toronto , CA

Children allowed

Facilities

Wheelchair accessible
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Prompt communication from the owner
Cons:
Dirty and rundown living conditions
Unprofessional service
Misrepresented rooms and amenities

Categories

Cleanliness
3.8
Guests expressed disappointment with the cleanliness of the rooms and common areas, highlighting issues like dirty dishes, mold, and uncleaned spaces.
Service
3.8
Several guests reported unsatisfactory service experiences, including delayed responses, unprofessional communication, and lack of assistance during check-in.
Location
5
Mixed feedback on the location, with some guests mentioning unkept surroundings and safety concerns, while others appreciated prompt communication from the owner.
Room Quality
2.8
Guests were disappointed with the misrepresented conditions of the rooms, reporting issues such as broken faucets, malfunctioning amenities, and overall poor maintenance.
Amenities
3.1
Lack of basic amenities like towels, access to a clean kitchen, and reliable internet service led to a negative experience for many guests.
Value for Money
3.3
The majority of guests felt that the property did not provide value for the price paid, citing substandard living conditions and unmet expectations.
Food and Beverage
5
Limited information available on food and beverage options from the reviews provided.
Overall Experience
2.9
Most guests had overwhelmingly negative experiences, leading to early check-outs, requests for refunds, and relocation to alternative accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 05:27

Property Description

Convenient Amenities
Guests can enjoy a virtual front desk and complimentary Wi-Fi. The shared kitchen allows guests to prepare meals with ease.

Nearby Attractions
Explore popular sites such as Lake Ontario, High Park, and Medieval Times within a short distance from the aparthotel.

Prime Location
Located in Old Toronto, guests are just a 5-minute drive away from Rogers Centre and Lake Ontario. CN Tower and Ripley's Aquarium of Canada are also within reach.

To book your stay at NovaStays - Budget Aparthotels in Toronto, visit our website today!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Accessibility

    No elevators

  • Children and extra bed policy

    Children welcome

  • General

    Professional property host/manager

Location

Guest Reviews

5.5
Based on 12 reviews
Cleanliness: 3.8
Service: 3.8
Location: 5
Room Quality: 2.8
Amenities: 3.1
Value for Money: 3.3
Food and Beverage: 5
Overall Experience: 2.9
E
EMIKO family
4
Pros:

オーナーはフレンドリーで会話は楽しかったが、ドアのセキュリティーが非常に悪く、寝る時やシャワーを浴びている時など少し怖かったです。

2025-08-06 via Nuitee
M
Madeline
10
Pros:

Loved staying over and really appreciate the kindness from the owner

2025-08-06 via Nuitee
L
lehair
10
Atypique
Pros:

Hôtel atypique. Que je décrirais plus comme une sorte d’auberge de jeunesse prenium. J’avais ma chambre avec salle de bain et j’ai pu utiliser la cuisine. Autonomie pour l’arrivée grâce a des digicode. Le tram s’arrête juste devant.

2025-07-23 via Nuitee
C
Chin family
2
Pros:

The check in instructions say to submit something 48 hours ahead of time, but there was no reminder, and when I reached out on Expedia I received no response. I then called and the person on the phone did not sound very welcoming. I was instructed to reached out via message and they replied with a copy and paste message with someone else's name. Very unprofessional. The kitchen also didn't have a microwave, which is one of the utilities that defines a kitchen.

2025-06-25 via Nuitee
J
Jillian
10
Pros:

Clean, funky older building liked it alot. Everything worked fine.

2025-06-25 via Nuitee
S
Shulamit
2
Pros:

The room and building were misrepresented in the photos. The front yard is unkept and covered in weeds. The front step is crumbling and the floor of the front porch is decaying. The outdoor safety lights did not illuminate after dark. The rooms were grimy with age and not well cleaned, The kitchen had garbage piling out of the garbage can and a full bag beside it. The sink was full of dirty dishes. The hand soap container in my room was so emoty it wouldn't pump. No towels were supplied and I had to wait for an instacart order made by the owner to receive towels a few hour after requesting towels. The internet was very poor (I couldn't conduct video meetings) and there was a tenant (whom I'd seen previously in the building) apparently nodding out on the porch one evening when I returned. The only redeeming quality was the very prompt communication from the owner.

2025-06-24 via Nuitee
S
shayna
2
Pros:

Wasn’t able to Check in, had to cancel my whole trip because of it

2025-06-21 via Nuitee
R
Rachel friends
2
Pros:

Do not at all recommend this property. It is not how it appears in photos, it is dirty and rundown and barely liveable. The tap in the bathroom was broken, the toilet barely worked, the handsoap was heavily diluted with water (had to buy a new one along with cleaning supplies), the shower was gross and had mold (and we found hair when cleaning), the lock on our door was not secure, the fan did not work (it was extremely hot), the couch had cigarette burns on it, the outside of the building was crumbling, there was water damage all over the ceiling and walls, the shared kitchen was so dirty it couldn't be used, and the only way to contact the property manager was through text. It was so bad that me and my friend only stayed for a night, asked for a refund, and booked elsewhere for the remainder of our trip.

2025-06-19 via Nuitee
C
Charlotte
8
Pros:

C’est très vintage comme hôtel, on aime la décoration et la chambre en tant que tel mais on trouve qu’il y a plusieurs trucs qui ne marche pas et que la propretés n’est pas 10/10.

2025-06-06 via Nuitee
C
Casey
10
Pros:

The property is old, but it is very affordable and safe, the facilities are updated and the people are very kind!

2025-05-05 via Nuitee
J
Jenna partner
4
Pros:

Not like the pictures on Expedia. Rustic old Toronto stay. Don’t recommend

2025-03-16 via Nuitee
G
Georgina
2
Pros:

Cancelled my reservation 4 hours before check-in and even the Expedia agents that helped me could not reach them.

2025-03-09 via Nuitee