HOTEL NEW ROYAL

Hotels
7.2 (38 reviews)
mesxishvili. 12 , Tbilisi City , ge

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
6.44
Several reviews mentioned issues such as dirtiness and insufficient cleaning.
Service
8.41
The staff is noted as friendly and responsive, providing good service.
Location
8.45
The hotel is well-located near public transport and attractions.
Room Quality
6.4
Room conditions were described as run down and uncomfortable.
Amenities
6.43
Issues with broken amenities reported and lack of kitchenware.
Value for Money
7.39
The pricing is seen as low compared to other hotels, offering reasonable value.
Food and Beverage
6.94
No specific feedback, assumed standard quality for this hotel tier.
Overall Experience
7.11
Overall experience varied due to mixed reviews on facilities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:42

Property Description

Convenient Location:
HOTEL NEW ROYAL is strategically situated in the Avlabari district, within close proximity to major attractions like Freedom Square, Rustaveli Theatre, and Tbilisi Opera and Ballet Theatre.

Comfortable Accommodation:
Each room at our 3-star hotel is equipped with modern amenities including air conditioning, a balcony with city views, a flat-screen TV, and a private bathroom. Guests can also enjoy free WiFi, ensuring a comfortable stay.

Exceptional Services:
Our hotel offers a range of services such as 24-hour front desk assistance, airport transfers, and a shared kitchen. Additionally, guests can benefit from luggage storage facilities and a safety deposit box for their convenience.

Experience the perfect blend of comfort and convenience at HOTEL NEW ROYAL. Book now for an unforgettable stay in Tbilisi City!

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform HOTEL NEW ROYAL in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

7.2
Based on 38 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.45
Room Quality: 6.4
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 6.94
Overall Experience: 7.11
АLEKSANDR couple ru
5
Pros:

Метро рядом.

Cons:

Неисправен душевой поддон, нет посуды, мало вешалок, не работает телевизор.

2025-09-16 via Nuitee
K
Kseniia couple ru
9
2025-09-13 via Nuitee
R
Raouf couple ge
10
Pros:

I liked everything. The hotel, the location. There is a shared kitchen that you can use. Polite and friendly staff. Cleanliness. Price. The central district of Old Tbilisi. The Trinity Cathedral overlooks the hotel. I felt safe. ,,staff respond quickly to any issue. აI will definitely return to your hotel. I will recommend my Egyptian friends to come to you. Thank you for being like that. I give you 10 out of 10 points. The administrator is very friendly, it's nice to talk to her..

2025-09-12 via Nuitee
E
Eyad Mahmoud Yousef solo_traveller tr
4
Pros:

الطاقم كان مهذب جدا في التعامل

Cons:

انعدام الأمان بعض المرافق لاتعمل بشكل جيد او معطلة. على سبيل المثال الخزنة الصغيرة لاتعمل ولافائدة من وجودها، بالنسبة للعائلات غير آمن ابدا لا انصح به ابدا للعائلات، نسبة الأمان ضعيفة جدا. قد يدخل أحدهم غرفتك وانت نائم كما حدث معي.

2025-09-11 via Nuitee
Y
Yijun extended_group cn
2
不满意
Pros:

位置靠近地铁站和圣三一教堂,但是我们不用地铁,而且教堂之前也去过了,所以没必要

Cons:

房间在三楼,但是没有电梯,而且员工也不帮忙扛行李。想洗澡的时候没有热水,找前台问,前台英语也不太好,联系了工人大概一小时后了修好;Wi-Fi网络信号不稳定,特别慢,还不如用自己的流量。洗澡间地漏也比较慢

2025-09-09 via Nuitee
E
Evgeniia extended_group ru
8
2025-09-08 via Nuitee
S
Salva solo_traveller de
10
2025-08-29 via Nuitee
Y
Yun solo_traveller uz
6
2025-08-24 via Nuitee
M
Małgorzata solo_traveller pl
8
2025-08-20 via Nuitee
LeoKaterinka solo_traveller ru
10
Pros:

Уютная гостиница за свои деньги. Гостеприимный хозяин и очень приветливый персонал, решат любые вопросы и во всем помогут. Можно воспользоваться стиральной машиной и кухней. Мне нравится расположение гостиницы, так как расположена в шаговой доступности от метро и достопримечательности различные рядом совсем.

2025-08-19 via Nuitee
O
Olga family_with_children am
5
Pros:

The location is nice. There is a subway station and a grocery store nearby. The staff was friendly. The price is low compared to other hotels in Tbilisi. A big plus is that this hotel actually checks reservations made through booking.com because initially I had booked another hotel and turned out my room was not free, so I had to find another hotel really quick.

Cons:

The room looks the same as on the picture, but the place is really run down. Everything is old and dirty, it wasn't comfortable. The electricity ran down two times during our stay. The room is being cleaned only once - right before you move in. The walls are pretty thin, and you can hear how your neighbors talk behind the wall. TV had no signal. The shower leaks on the floor. The hair dryer turns down after 1 minute of use. Lamps near the bed don't work.

2025-08-11 via Nuitee
A
Ali solo_traveller cn
8
Pros:

距离巴士站很近,楼下就有餐饮店,距离圣三一教堂只有10分钟

2025-08-08 via Nuitee
A
Anna couple ru
5
Pros:

Хорошее расположение

2025-08-06 via Nuitee
B
Batuhan solo traveller tr
7
Madloba
Pros:

I think the location of the hotel is quite good. Every day, you can take a pleasant 15-minute walk to the entrance of the old town. Or you can take a Bolt ride for no more than 6–7 Lari. Right next to the hotel, there is a Spar market that’s open 24/7. Some people have criticized the activity in the area when looking out the window, but in my opinion, it’s a plus — it gives you the feeling that “the city is alive, you should get out of the room.”

I met 4–5 staff members, and all of them were polite, smiling, and friendly. If you say “hello” in Georgian — Gamarjoba — you’ll be greeted with a nice smile. Right at the hotel entrance, there was a boxing club — even just knowing that was exciting 😂. There was also a restaurant and a pharmacy underneath the hotel, though I didn’t use either. There are also some beautiful churches nearby.

Cons:

The most negative comment I can make about the room is a cleanliness issue. The room is carpeted, and you probably wouldn’t want to walk around barefoot. Honestly, this is an easy fix and would make a big difference if improved. It just didn’t feel clean enough. Another major issue was ants — I saw about 10 ants on the bed. Not a big deal for me personally, but still, it’s a solvable problem. If these issues are addressed — and I read that they are — I would consider staying again.

The air conditioning and such were working just fine. I never heard any noise from other guests.

It’s not an extremely cheap hotel, but I’d say it’s fair in terms of price-performance. It likely won’t be a bad experience. Close to good — and with a bit more effort, it could be even better. Madloba! 😊

2025-06-25 via Nuitee
A
Ahmed solo traveller sa
6
It was expensive for the service level it offered.
Pros:

The ladies at the reception were very kind and friendly.

Cons:

Air conditioning in the rooms were not working and it got very hot. The carpet was unclean, and the neighborhood was a little bit noisy neighbourhood even at times in the night a car or bike with loud exhaust was passing by.

2025-06-11 via Nuitee
A
Anna solo traveller de
7
Worth the price! Nice and cheap
Pros:

The location is great, the metro is near, there is a supermarket right after the corner and the center is about 20 min by walk

Cons:

The facilities are a bit old, but in general everything was nice

2025-01-31 via Nuitee
M
Murjikneli young couple ge
9
Superb
2025-01-28 via Nuitee
G
Giorgi solo traveller ge
10
Exceptional
2024-12-16 via Nuitee
M
Majid solo traveller bh
10
Exceptional
2024-12-03 via Nuitee
S
Stanislav young couple ru
6
Pleasant
Cons:

no hot water

2024-10-22 via Nuitee