The Chelsea Townhouse

Hotels
8.8 (338 reviews)
26 Cadogan Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Room Quality
Value for Money

Categories

Cleanliness
8.73
Neat, clean and tasteful.
Service
9.4
Incredible stay with the most attentive and patient staff.
Location
9.44
Beautiful hotel in a great location.
Room Quality
8.39
Room size varies and some issues with allocation.
Amenities
8.42
Lift quite small and breakfast options limited.
Value for Money
7.88
Very nice, but perceived overcharges.
Food and Beverage
8.93
Breakfast was outstanding, but options could be limited.
Overall Experience
9.2
Stunning hotel with amazing staff for a fabulous weekend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:49

Property Description

Luxurious Accommodations

The Chelsea Townhouse offers a selection of luxury accommodations within three stunning townhouse buildings, blending British charm with contemporary elegance. Meticulously restored to preserve its rich heritage, the property features abundant natural light, period details, and marble fireplaces, creating a perfect blend of history and modern luxury.

Exclusive Access to Cadogan Gardens

Enjoy exclusive access to the private Cadogan Gardens, a privilege enjoyed only by residents. The Garden Room and select suites offer direct access to this serene oasis—a one-of-a-kind feature in London.

Unparalleled Experience

With discreet and attentive service, The Chelsea Townhouse promises a truly unparalleled experience where timeless charm meets modern sophistication in one of London’s most coveted locations.

Book your stay now at The Chelsea Townhouse by Iconic Luxury Hotels for a luxurious and exclusive experience in the heart of Chelsea.

Important information:

Transportation to airport is available for an extra fee of GBP 85 for 2 people per ride and GBP 180 for more than 2 people per ride. Please contact the hotel directly to arrange.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £75 per person per night when using an existing bed.
    People no matter the age stay for £75 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 338 reviews
Cleanliness: 8.73
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 9.2
T
Timothy • couple • au
10
2026-02-12 • via Nuitee
G
Gemma • family_with_children • gb
10
2026-01-29 • via Nuitee
E
Eva • family_with_children • hk
8
2026-01-29 • via Nuitee
A
Abdulrahman • extended_group • sa
10
Nice
Pros:

Everything was perfect, very friendly, a real boutique hotel in quiet and safe location.

Cons:

If only they find a solution for the elevator, it is working but very small (max 2 adults) and also need to use the stairs to get to the room even if you use the elevator. However, Hotel staff were very helpful to bring everything up even shopping bags up to the room.

2026-01-26 • via Nuitee
L
Lizelle • family_with_children • gb
10
2026-01-21 • via Nuitee
A
Aleyna • extended_group • tr
10
Çok güzeldi christin çok ilgili
Pros:

Kahvaltı biraz azdı

Cons:

Herşey güzeldi

2026-01-20 • via Nuitee
L
Laurence • family_with_children • ch
9
2026-01-20 • via Nuitee
H
Hasna • solo_traveller • it
8
Elegance and efficiency in a perfect location.
Pros:

I was initially given a ridiculously tiny room (room 27 I think). The size of that room was preposterous, the room was suffocating with no window to see outside. I felt claustrophobic and the cost was way too much for that room. On the second day, I asked to change rooms and was given room 1 and that was much better even though I had to pay more.
The location was great. the place lovely. the staff efficient.

Cons:

Having to pay more for a room and being given that ridiculously tiny room. Breakfast was costly and really average. Your pastries were not good. I had 2 guests + myself . It was a very expensive breakfast.

2026-01-19 • via Nuitee
I
Ivonne • solo_traveller • de
8
2026-01-19 • via Nuitee
M
Megan Rose • solo_traveller • gb
6
Perfect location - not so perfect room for someone who likes peace and quiet (constant noise)
Pros:

I loved the location

Cons:

It was incredibly noisy and this would stop be coming back again

2026-01-19 • via Nuitee
D
Dianne • couple • gb
9
2026-01-17 • via Nuitee
M
Marcel • couple • br
9
2026-01-12 • via Nuitee
A
adam • couple • gb
9
Great location and stunning room.
Pros:

Just so friendly and dependable.

2026-01-08 • via Nuitee
N
Nicola • extended_group • it
9
Pros:

Personale speciale

2026-01-06 • via Nuitee
L
Lisbeth • solo_traveller • us
7
Very nice and helpful staff. Great location- you have to be lucky with the room- because it’s many different rooms in th
Pros:

Great location, nice area to have your food. Great staff- very helpful and friendly

Cons:

My room- the window faces the walls and it’s dark and fenced in. The bed was very comfortable- but the room was very small, especially the first night- I got a bigger room and bed the following nights- but the same “view “

2026-01-01 • via Nuitee
S
Silvia • solo_traveller • at
10
2026-01-01 • via Nuitee
T
Thomas • couple • za
8
Pros:

Superb location, intimate feel, lovely staff

Cons:

nothing

2025-12-30 • via Nuitee
E
Esther • family_with_children • fr
9
2025-12-30 • via Nuitee
N
naser • solo_traveller • qa
10
Authentic
Pros:

⸻

My stay at the Chelsea Townhouse Luxury Hotel in London was truly exceptional. From the moment I arrived, I felt warmly welcomed and was delighted to receive a complimentary upgrade to a better room. The hotel’s attention to detail is impressive — from the vintage-style radio playing classic FM, creating a charming London and New Year atmosphere, to the thoughtful touches throughout the room that elevate the overall experience.

The location is unbeatable. Just steps from Sloane Square and the beautiful Pavilion Road, you have easy access to excellent cafés, restaurants, and a lovely local market. Despite being so close to everything, the hotel sits in a quiet, refined neighborhood, offering the perfect balance between convenience and tranquility.

Housekeeping was outstanding, with cleaning and service carried out multiple times a day, always quickly and attentively. The reception team was exceptionally helpful.

and I would like to extend special thanks to the young man Yassin, whose professionalism, kindness, and warm smile each morning made my stay even more enjoyable.

Overall, the Chelsea Townhouse makes guests feel genuinely valued and heard — exactly what a true traveler seeks. I look forward to returning on my next visit to London.

Cons:

Nothing

2025-12-27 • via Nuitee
C
Carina Marie • couple • dk
9
2025-12-17 • via Nuitee