Raia Inn Penang

Hotels
8.2 (791 reviews)
Lot 5789 & 5790, Jalan Dato' Ismail Hashim , Bayan Lepas , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Nice amenities
Cons:
Cleanliness issues
Food quality variability
Room booking confusion

Categories

Cleanliness
7.41
Some reviews mentioned issues with cleanliness, such as a filthy bathroom and water temperature inconsistencies.
Service
8.88
Staff were described as friendly and accommodating, with good service experiences noted.
Location
8.92
Location is conveniently near the airport and was often mentioned positively.
Room Quality
8.37
Rooms were mentioned as spacious and comfortable, with some exceptions.
Amenities
8.4
Amenities like the pool and breakfast received positive feedback, though some issues were noted.
Value for Money
7.86
Overall value was considered good, but some mentioned issues with room availability.
Food and Beverage
7.41
Food quality varied, with reports of cold food and not enough options during busy times.
Overall Experience
8.38
General satisfaction mentioned, though some inconsistencies noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:46

Property Description

Convenient Location
Strategically situated near Penang International Airport, Raia Inn Penang offers quick access for travelers. Explore nearby attractions like Bukit Jambul Orchid and Hibiscus Farm, War Museum, and the Snake Temple within minutes.

Modern Amenities
Enjoy comfortable stays in well-appointed rooms featuring air conditioning, satellite TV, and plush bedding at Raia Inn Penang. Plus, benefit from free internet access and a 24-hour front desk for your convenience.

Diverse Dining Options
Indulge in a culinary journey at the hotel's cafe, serving up delicious halal Malay and Western cuisines to satisfy your palate.

Book your stay at Raia Inn Penang for a delightful and hassle-free experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 85 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 791 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 8.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.38
S
Sopian bin abdul ghani • family_with_children • my
8
2026-02-13 • via Nuitee
N
Nur • family_with_children • my
10
2026-02-13 • via Nuitee
K
KHAIRUL AZLINA • extended_group • my
9
Menyeronokkan
Pros:

Bilik besar, sarapan sedap bagi sy amat puas hati dengan harga yang murah.Koam renang bersih dan ada kolam kanak-kanak yang best.Paling sy puji ialah layanan dan sapaan staff dari mula smpai sangat welcoming hingga balik.Well done.

Cons:

1. Aircond salah satu bilik yg sy booked kurang sejuk mungkin sebab bilik besar tapi tindakan staff hotel bila aduan dibuat sangat pantas.Bilik satu lg ok sejuk👍
2. Bau lubang bilik air agak kuat tapi tak lah hingga menganggu mood keseluruhan penginapan😁Mungkin boleh buat sesuatu

2026-02-13 • via Nuitee
H
Hafizul • family_with_children • my
10
2026-02-12 • via Nuitee
J
JAAFAR • couple • my
10
2026-02-11 • via Nuitee
A
Aleyson • solo_traveller • my
8
Value of money and space
Pros:

Room size, parking

Cons:

Need to improve wifi connection speed

2026-02-11 • via Nuitee
R
ROSHIRDA BINTI RODZI • family_with_children • my
9
VERY VERY SATISFIED AND WILL REPEAT AGAIN.
Pros:

I LOVE ALL SERVICES IN RAIA INN HOTEL, VERY SATISFIED AND I WILL REPEAT AGAIN WITH MY BIG FAMILY. KEEP UP GOOD SERVICES.

Cons:

NONE

2026-02-10 • via Nuitee
S
Shuzlina • family_with_children • my
9
Bagus
Pros:

Harga berpatutan

Cons:

Dihujung kaki katil berpasir perlu tambah baik

2026-02-10 • via Nuitee
A
AZMI • family_with_children • my
9
We enjoy our stay
Pros:

The room was spacious and clean, friendly staff and ample parking. For those who are following English Premier League Football you not going to miss the games. Raia provides those sport channels. Overall we enjoyed our stay there.

2026-02-10 • via Nuitee
N
nur • couple • my
9
Great hotel 👍🏻
Pros:

Near to the attractive location

Cons:

Nothing

2026-02-09 • via Nuitee
C
Claudio • extended_group • it
7
2026-01-31 • via Nuitee
Y
Yousef • couple • my
10
Pros:

the room very spaces the staff very frindly amd i love the smell on the lobby

2026-01-30 • via Nuitee
M
Mohamad • couple • my
10
2026-01-30 • via Nuitee
E
elmi juria • family_with_children • my
10
2026-01-29 • via Nuitee
S
Siti Zalina • family_with_children • my
4
2026-01-26 • via Nuitee
S
Sopian bin abdul ghani • family_with_children • my
7
Keseluruhannya mmg trbaik cuma bab bilik air sangat perlu di ambil perhatian...
Pros:

Kakitangan yg ramah mesra..bilik pun ok. .persekitaran cantik dn puashati

Cons:

Bilik smua ok.luas dn bersih...cuma lubang laluan air spt trsumbat.. brtakung..bab kurang berp

uashati

2026-01-22 • via Nuitee
N
Norlita • family_with_children • my
8
Pros:

Very clean

Cons:

Nothing

2026-01-20 • via Nuitee
L
Lucy • family_with_children • fr
8
Ideal pour prendre l avion
Pros:

La chambre est spacieuse.
Le réceptionniste très gentil
La proximité avec l aéroport
La navette gratuite pour l aéroport

Cons:

Ras

2026-01-20 • via Nuitee
A
Ahmad Zamani • family_with_children • my
8
Great
Pros:

Food is tasty

Cons:

Not much food for kis like fried chicken, wafer, pam cake..nugget..

2026-01-20 • via Nuitee
A
Amir • family_with_children • my
7
2026-01-19 • via Nuitee