One World Hotel

Hotels
8.9 (4705 reviews)
First Avenue, Bandar Utama City Centre , Petaling Jaya , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent Location
Great Breakfast
Cons:
Some Staff Unhelpfulness
Room Upgrades Needed

Categories

Cleanliness
8.7
Room is clean and well maintained, but there are comments about the carpet needing cleaning or replacement.
Service
9.1
Generally positive, with staff being friendly and helpful, but some experiences noted unhelpfulness.
Location
9.4
Excellent location with easy access to shopping and dining.
Room Quality
8.2
Rooms are clean but mentioned as needing upgrades; some have hard beds.
Amenities
8.7
A good variety of amenities, including breakfast and swimming pools for kids.
Value for Money
8.9
Good overall value, especially with complimentary offerings like breakfast.
Food and Beverage
9.2
Breakfast spread is excellent with various food options.
Overall Experience
9
Most guests had a positive experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:46

Property Description

Prime Location & Convenience

Direct access to 1 Utama Shopping Centre and Bandar Utama MRT station makes exploring Petaling Jaya a breeze.

Dining Options & Wellness Facilities

Savor a variety of cuisines at 4 dining venues and rejuvenate at the extensive wellness facilities available on-site.

Luxurious Rooms & Premium Amenities

Indulge in spacious rooms adorned in earthy tones, equipped with modern amenities, including premium bath amenities in the en suite bathroom.

To book your elegant stay at One World Hotel for a seamless and luxurious experience in Petaling Jaya, make your reservation now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

As part of our commitment to continually enhance your experience, please be advised that the Hotel will be undergoing room refurbishments in scheduled phases throughout the year. We will take every possible measure to minimize any disturbance.

All primary hotel services and facilities remain fully operational. Our team is available 24/7 to ensure your comfort.

We apologize for any inconvenience and appreciate your patience as we upgrade our property. We look forward to welcoming you!Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for MYR 30 per person per night when using an existing bed.
    People 13 years old and over stay for MYR 160 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 4705 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9.4
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 9.2
Overall Experience: 9
G
Grace family_with_children sg
10
2026-07-03 via Nuitee
K
Kamarul Zaman solo_traveller sg
8
Pros:

.All good 👍

Cons:

Only thing bit far from KL city, about 30min drive

2026-07-02 via Nuitee
A
Aisya Aziz solo_traveller my
9
2026-07-01 via Nuitee
W
Walid solo_traveller my
10
Solid 5 Star Hotel
2026-06-30 via Nuitee
J
John couple au
9
Pleasant sojourn
Pros:

Just about everything. Good location (for our purposes) , MRT station located underneath, clean, comfortable, helpful staff, nice pool and gym, great breakfast selection, next door to a mall with cafes and eateries.

Cons:

Can’t think of anything

2026-06-30 via Nuitee
M
Melony siew ching couple sg
8
Pros:

Service is good.
Food dining is good

Cons:

They down grade me cos higher floor has Reno and is hurting me as noise too loud. But despite downgrade me they never thought of compensating me anything since I pay more for higher floor.

2026-06-29 via Nuitee
V
Vinny family_with_children au
10
2026-06-29 via Nuitee
N
Nur Sabrina solo_traveller sg
5
2026-06-29 via Nuitee
A
Annie couple my
8
2026-06-27 via Nuitee
H
Hendro solo_traveller id
5
Pros:

Renovate the rooms and hotel. Too old! The daily room rate is the same as Grand Hyatt KL. Its really crazy!

Cons:

Room old

2026-06-26 via Nuitee
S
Siew family_with_children sg
8
Convenient
Pros:

Convenient

Cons:

Swimming pool

2026-06-26 via Nuitee
solo_traveller my
10
2026-06-24 via Nuitee
I
Irwan family_with_children sg
8
Comfortable, convenient and relaxing hotel if you're looking to just stay in with the family.
Pros:

Location and proximity to One Utama

Cons:

Nil

2026-06-24 via Nuitee
S
Sunil solo_traveller sg
10
2026-06-24 via Nuitee
M
Muniandy family_with_children my
10
2026-06-24 via Nuitee
Y
Yong Howe family_with_children sg
9
Excellent!
2026-06-23 via Nuitee
S
Sharifah family_with_children my
8
Great staycation with family - good hotel good food and great location
Pros:

Great location and hotel facilities are all good

Cons:

Front desk staff

2026-06-21 via Nuitee
A
Anita solo_traveller ca
7
2026-06-21 via Nuitee
M
Mas Idah family_with_children sg
10
Nice cozy room with great staff!
Pros:

The location is right next to a big mall which is a plus point. Room is also clean and staff are genuinely friendly and helpful.

Cons:

The hotel is doing a refurbishment and therefore there was a bit of noise but is tolerable. We also get our room a little later than the norm 3pm. However, that is also a small matter to us.

2026-06-20 via Nuitee
J
Jit couple my
8
2026-06-20 via Nuitee