Sevastokrator Relax & Congress

Hotels
8.8 (1790 reviews)
13 "Sveti Nikola" str. , Arbanasi , bg

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Excellent location
Great amenities
Cons:
Room specification issues
High prices noted in food services

Categories

Cleanliness
8.28
The rooms were clean and well-kept, but there are some concerns about room specifications.
Service
9.25
The staff was friendly and accommodating, providing good service overall.
Location
9.29
The location is excellent with a great view mentioned in several reviews.
Room Quality
8.24
Rooms were described as simple yet clean, but some issues with room specifications.
Amenities
8.77
Great amenities including a nice pool and a children's play area.
Value for Money
8.73
While some prices were noted as high, overall value was generally seen as acceptable.
Food and Beverage
8.78
Breakfast quality was good, with a satisfactory variety despite some simplification.
Overall Experience
9.05
Overall experience was positive with multiple returns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:47

Property Description

Luxurious Accommodation
Experience elegance and comfort at Sevastokrator Hotel with air-conditioned rooms, internet, LCD TV, and minibar for a relaxing stay.

Modern Amenities
Enjoy a secure underground car park, a state-of-the-art spa center offering various treatments, and a chic lobby bar for ultimate relaxation.

Fine Dining Experience
Indulge in exquisite cuisine at our restaurant accommodating up to 180 guests, with a terrace overlooking a beautifully landscaped garden.

Book your stay at Sevastokrator Hotel today for a memorable and luxurious experience!

Important information:

A deposit via bank wire may be required when making a reservation without credit card.

Please note that the SPA center at the "Sevastokrator" hotel complex will be temporarily closed. We kindly ask for your understanding and patience during this period.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for BGN 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1790 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
L
Laurian • couple • ro
10
Pros:

Personal foarte amabil, vorbitor de limba engleza, parcare in fata hotelului, cameră mare cu vedere spre Veliko Tarnovo, balcon ,mic dejun bufet suedez.

2026-07-11 • via Nuitee
D
defectus • family_with_children • cz
10
Great place to enjoy Veliko Tarnovo
Pros:

Massive room, pool, great breakfast. Couldn't ask for more. And breathtaking views.

2026-07-09 • via Nuitee
ΜΟΥΤΖΙΚΟΓΛΟΥ • solo_traveller • gr
9
2026-07-08 • via Nuitee
N
Nikolay • solo_traveller • bg
10
2026-07-08 • via Nuitee
T
Todorov • couple • bg
10
2026-07-08 • via Nuitee
Нурбин • couple • bg
5
Pros:

ПЕРСОНАЛА са номер ЕДНО !

Cons:

Голяма мизерия !

2026-07-08 • via Nuitee
I
Istrate • family_with_children • ro
8
2026-07-07 • via Nuitee
T
Tanasescu • solo_traveller • ro
8
2026-07-07 • via Nuitee
U
Umit yucel • family_with_children • tr
9
2026-07-07 • via Nuitee
T
tsvetomira georgieva • solo_traveller • bg
10
2026-07-06 • via Nuitee
V
Vladislav • couple • bg
10
2026-07-06 • via Nuitee
I
Iliyana • family_with_children • bg
10
2026-07-05 • via Nuitee
K
Kerim • couple • bg
8
Перфектен уикенд
Pros:

Местоположението и гледката бяха чудесни. Персоналът на високо ниво и много отзивчиви. Закуската също беше чудесна. Ще посетим пак с удоволствие.

2026-07-05 • via Nuitee
Ваня • solo_traveller • bg
10
2026-07-05 • via Nuitee
M
Mihai Dan • solo_traveller • ro
10
Pros:

Privelistea este foarte frumoasa. Camera de asemenea ok

Cons:

-

2026-07-04 • via Nuitee
L
Lozko • solo_traveller • cy
9
Pros:

Все было прекрасно

Cons:

Минусов не нашли

2026-07-04 • via Nuitee
D
Daniel • extended_group • ro
9
Excellent stay
Pros:

The personal extremely friendly and helpful.
The location is awesome. The furniture in the rooms could be more modern, but overall it was a ln excellent experience.

Cons:

Nothing to comment.

2026-07-03 • via Nuitee
Изел • solo_traveller • be
8
2026-07-03 • via Nuitee
Радостин • solo_traveller • bg
5
Pros:

Мястото е спокойно, приятно за семейства с деца. Персоналът е учтив и дружелюбен.

Cons:

Храната беше доста зле. На закуска нещата бяха едни и същи. В ресторанта храната е мазна, не препоръчвам да се вечеря в комплекса. Елементарни неща като картофите да са топли, кебапчето да не е сурово се пропускат. Хигиената също не е на високо ниво, доста от плочките са пожълтели, няколко пъти се нарязахме( включително в детската част на басейна). В стаята ни имаше мравки.

2026-07-03 • via Nuitee
S
Samira • couple • us
8
Pros:

I love this hotel. The property is amazing, and the views are absolutely stunning.

Cons:

Unfortunately, the one major issue is the room's odor. Upon entering, the carpet had a damp, stale tobacco smell. Aside from this, our stay has been great.

2026-07-02 • via Nuitee