Grand Mercure Khao Lak Bangsak

Hotels
Grand Mercure
9 (472 reviews)
71 Moo7 Bangmuang District Ampur Takuapa , Khao Lak , th

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great room quality
Excellent food
Cons:
Limited location options
Noise issues in certain areas

Categories

Cleanliness
8.75
Standard quality for this hotel tier, though there were some mentions of improvement needed for WiFi.
Service
9.75
Staff was described as friendly and helpful, with personalized service noted.
Location
8.25
Some negative comments about the hotel's area being desolate with a significant distance to Khaolak center.
Room Quality
9.25
Great feedback regarding room quality and amenities from multiple reviews.
Amenities
9.25
Many positive remarks on the pool and overall facilities provided.
Value for Money
8.25
Some reviews felt the hotel did not meet the 5-star expectations, suggesting value concerns.
Food and Beverage
9.25
Excellent restaurant feedback with a variety of choices noted.
Overall Experience
9.25
Generally positive feedback with important points noted about occasional drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:47

Property Description

Luxurious 5-star Beachfront Accommodation
Indulge in luxury at Grand Mercure Khao Lak Bangsak, offering a beachfront escape with top-notch amenities.

Exceptional Facilities
Enjoy the outdoor swimming pool, fitness centre, and garden, along with a restaurant, kids' club, and room service.

Comfortable and Well-Equipped Rooms
Relax in rooms featuring air conditioning, flat-screen TV, safety deposit box, and private bathroom. Some rooms offer a patio and pool views for an enhanced stay.

Experience the ultimate beach getaway at Grand Mercure Khao Lak Bangsak. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 472 reviews
Cleanliness: 8.75
Service: 9.75
Location: 8.25
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.25
Food and Beverage: 9.25
Overall Experience: 9.25
C
Carmel family_with_children ch
10
2026-02-13 via Nuitee
N
Nicolas family_with_children be
10
Pros:

Everything

Cons:

Not enough coffee machines for breakfast. Twice i queued 10 minutes for coffee because many people were in the line

2026-02-11 via Nuitee
C
Csaba family_with_children hu
10
Pros:

Tiszta ,jól felszerelt,profi segítőkész személyzet gyönyörű szálloda komplexum.

Cons:

Tengerpart kissé zsúfolt, kevés természetes árnyékkal

2026-02-10 via Nuitee
V
Vincent couple fr
10
2026-02-10 via Nuitee
Z
Zoltan extended_group hu
9
2026-02-09 via Nuitee
M
Martin family_with_children sk
10
2026-02-09 via Nuitee
C
Charlotte family_with_children dk
8
2026-02-09 via Nuitee
L
Liangliang family_with_children cn
9
性价比很高
Pros:

员工很热情

Cons:

清洁度

2026-02-09 via Nuitee
M
Marta family_with_children pl
10
Pros:

An amazing, wonderful experience. Beautifully located right by a stunning beach. The hotel itself is of a very high standard, with extremely comfortable rooms. The breakfasts are varied and delicious. I definitely recommend choosing the option with breakfast and trying Thai dishes in the many local restaurants nearby. There are also plenty of massage places along the hotel beach — absolutely a must-try!

2026-02-08 via Nuitee
V
Valentin couple ae
10
Absolument parfait, un vrai petit paradis.
Pros:

Absolument tout est parfait !
L’hôtel n’est pas une usine, mais un véritable petit coin de paradis, avec un personnel formidable.
Une plage incroyable, des massages sur la plage à des prix abordables, et le soir, une douce musique de guitare face à la mer…
C’est tout simplement parfait. ✨

Cons:

Tout était parfait

2026-01-27 via Nuitee
D
Daria family_with_children th
8
2026-01-26 via Nuitee
B
Beatrix Lisbeth extended_group ch
10
Umgebung ausserhalb des Hotels war sicher um Menschen zu begegnen. Sehr gute Essensmöglichkeiten.
Pros:

Das Frühstück war reichhaltig, vielfältig und sehr gut. Die Anlage sehr gepflegt. Die Mitarbeitenden sehr freundlich, respektvoll und hilfsbereit. Eine Wohlfühloase.

2026-01-25 via Nuitee
W
Wojciech family_with_children pl
10
2026-01-24 via Nuitee
A
Alex family_with_children de
9
2026-01-23 via Nuitee
M
MAGDALENA family_with_children pl
10
2026-01-22 via Nuitee
D
Davidovich couple il
10
2026-01-20 via Nuitee
K
Kirill family_with_children ru
8
Pros:

Мы объехали немало отелей на Пхукете, но этот сразу подарил ощущение покоя и эстетического удовольствия. Всё здесь — в нужной мере: и стиль, и уют.

Начало было волшебным: нас встретила очаровательная менеджер, всё оформили быстро, предложили выбрать номер, а потом — барабанная дробь! — ударили в гонг, отмечая наше заселение. Такой милый ритуал сразу задаёт настроение.

Наш номер с бассейном — просторно, комфортно. Бассейн длинный, тянется между корпусами, а рядом — тихое озеро и деревья, создающие приятную тень. Купаешься и наслаждаешься видом — что может быть лучше?

Для детей есть своя зона: мини‑клуб и маленький бассейн. Общий бассейн не огромный, но уютный. Единственный нюанс — лежаков порой не хватает: некоторые гости занимают их и уходят завтракать, так что остальным приходится искать свободное место.

А завтраки тут — отдельная радость: свежие фрукты, ароматные соки, отличный кофе. Всё на уровне, и цена вполне соответствует качеству.

Если хотите передохнуть от шума Пхукета и набраться сил перед поездками в Пхангнга или Сураттхани — этот отель точно стоит рассмотреть.

2026-01-20 via Nuitee
F
Frank couple de
9
Pros:

Sehr schön gestaltete Anlage. Wir hatten das Zimmer mit pool access was hinsichtlich Größe, Privatsphäre und Ausstattung echt super war. Das Personal war durchweg extrem höflich und hilfsbereit, besonders an der Rezeption.
Der Strand in dieser Gegend ist sehr, sehr schön und es ist zum Glück noch nicht so überlaufen wie z.B. Phuket.

Cons:

Nur ein paar Kleinigkeiten könnten die Atmosphäre für den Gast noch verbessern:
Zum Beispiel: die gute live Musik an der Strandbar fängt immer pünktlich um 18.30 Uhr an, genau dann wenn der Sonnenuntergang gerade vorbei ist und begleitet diesen davor mit einem Soundcheck:(( Dann spielen sie wenn keiner da ist, weil alle duschen und essen gehen und hören pünktlich auf wenn alle wieder da sind und gerne noch einen drink am Strand genießen würden....
Auch das durchaus empfehlenswerte Surf & Turf Buffett endet leider um 21.00 Uhr. Das mag für manch einen Deutschen Gast ausreichend sein, aber viele Südeuropäer sind es gewohnt erst um diese Zeit essen zu gehen. Etwas Anpassung wäre hier wünschenswert.

2026-01-19 via Nuitee
L
Luigi extended_group it
9
Pros:

Contesto e servizi

2026-01-19 via Nuitee
Y
Yahya couple gb
10
Word cannot describe how much I love it there
Pros:

It was a clean people are friendly a lovely place. I recommend anyone to go there.

Cons:

Nothing it was perfect. I loved it. Love everyone down there

2026-01-19 via Nuitee