Microtel Inn & Suites by Wyndham Prattville Montgomery

Hotels
•
Microtel Inns & Suites
7.9 (284 reviews)
284 Interstate Commercial Park Loop , Prattville , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (front desk and breakfast attendant)
Good breakfast (several guests praised it)
Clean rooms and lobby reported by multiple guests
Convenient location near interstate and downtown
Comfortable beds
Washer/dryer and ice machine available
Safe, well-lit parking
Generally good price for some guests
Cons:
Unexpected or unexplained extra fees / billing issues
Inconsistent or missing daily housekeeping
Significant highway and exterior noise; poor soundproofing
No fitness center
Maintenance/amenity issues (broken coffee machine, wonky door, sink placement, poorly cleaned floors)
Minor food issues (no bacon reported) and one reported hygiene incident at breakfast

Categories

Cleanliness
7.4
Mixed signals: several guests praised clean rooms and lobby, but multiple reports of poor housekeeping (no daily cleaning, dirty floors) and a room not cleaned before arrival.
Service
8.9
Generally strong: many reviewers praised friendly, helpful front desk and breakfast staff (one attendant went out of his way), though serious negative experiences around unexplained charges and billing reduced perceived service reliability.
Location
7.6
Convenient and safe: close to the interstate and downtown with well-lit parking, but several guests reported significant highway and external noise due to poor soundproofing.
Room Quality
8.3
Mostly positive: comfortable beds and agreeable rooms for many guests, though some issues noted (wonky door, thick pillows, awkward sink placement, and isolated aesthetic/cleaning oversights).
Amenities
7.2
Functional but limited: breakfast, washer/dryer and ice machine available; however no fitness center, and intermittent equipment problems (e.g., broken coffee machine).
Value for Money
6.6
Weakened by billing concerns: while some found the price fair, several guests reported unexpected or unexplained extra fees and overcharges that significantly hurt perceived value.
Food and Beverage
8.7
Generally well-regarded: breakfast received consistent praise and staff were attentive; minor negatives include lack of bacon and an isolated unsanitary incident reported by one guest.
Overall Experience
8.5
Overall positive for many guests (would return/recommend) thanks to staff, location and cleanliness in several stays; tempered by noise issues, billing complaints, and inconsistent housekeeping.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:33

Property Description

Convenient Location
Modern Amenities
Delicious Breakfast Options

To make a reservation and experience all these features, book your stay at Microtel Inn and Suites by Wyndham Prattville today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 03:00 PM

Location

Guest Reviews

7.9
Based on 284 reviews
Cleanliness: 7.4
Service: 8.9
Location: 7.6
Room Quality: 8.3
Amenities: 7.2
Value for Money: 6.6
Food and Beverage: 8.7
Overall Experience: 8.5
P
Paul • couple • us
1
Over charged me for fees they couldn't explain.
Pros:

It was clean.

Cons:

They charged me an extra $100 for random fees that they never could explain. I tried my hardest to get my money back. I would've gladly got a different hotel room somewhere else that wasnt going ro just take my money but of course they couldn't do that either. So if you stay be prepared to pay more than it's advertised. Plus they said they would clean the room everyday. Definitely didn't. Never got clean towels nor did they make the bed or anything. They basically done nothing and charged me extra for it. In the photo it says "we smashing" on the window and that was there the entire time I stayed. So basically they didn't even clean the room before I came there.

2026-10-30 • via Nuitee
Y
yaguaratty • couple • us
10
2026-10-30 • via Nuitee
B
Brown • couple • us
5
2026-10-28 • via Nuitee
H
Heady • couple • us
10
Enjoyed our stay
Pros:

We enjoyed the dinner & the breakfast! Our room was amazing & very comfortable bed. The staff was so friendly. We will return!

2026-10-27 • via Nuitee
C
Curtis • couple • us
8
Overall it’s a good place to stay
Pros:

Location and Price

Cons:

No Fitness center

2026-10-26 • via Nuitee
C
Clifford • solo_traveller • us
3
Disappointed
Pros:

Hotel is clean, good location and use to have fair and honest pricing.

Cons:

Booked a King NS and at check in was told they were out of King, although they already billed my card - their response it was Booking.com not properly udating.

Added an addition $12 on top of quoted tax and lodging fees bumping my Genuis 125 + 19 from 144 up to 156

2026-10-26 • via Nuitee
D
Danielle • couple • ca
6
Une nuit seulement. Bon déjeuner
Pros:

Le prix

Cons:

Très bruyant, les chambres sont mal insonorisées

2026-10-26 • via Nuitee
G
Gloria • extended_group • us
10
Pleasant experience all around.
Pros:

The front desk check in was easy and the staff was very friendly. I felt very safe when entering and exiting the parking area. It was well lit. Close to the interstate, so getting to and from downtown was easy. The gentleman who prepared the breakfast bar the morning of my departure was courteous and even brewed a cup of coffee for me cause I didn't know how to work the machine. He was friendly and helpful. He deserves a raise. I would definitely recommend this hotel to family and friends. If I should ever need to visit Montgomery again, I would definitely stay here again.

Cons:

No complaints at all.

2026-10-25 • via Nuitee
E
Elke • couple • de
8
Pros:

Gutes Zimmer und Bad, Frühstück auch okay.
Für eine Übernachtung völlig in Ordnung.
Leider war die Kaffeemaschine defekt.

Cons:

Fußboden schlecht gereinigt.

2026-10-21 • via Nuitee
J
Jakitra • couple • us
9
Overall, the stay was great and I will stay again
Pros:

The room and lobby was very clean.

Cons:

No bacon for breakfast

2026-10-20 • via Nuitee
J
Jessie • couple • us
9
Solid hotel to stay at for a couple days
Pros:

The staff was nice, the room was clean. Safe location and overall good stay. No weird smells anywhere, our hall had a washer and dryer available and an ice machine. We didn't eat breakfast there but they do offer it.

Cons:

Our door was a little wonky and we had to shove it open to get inside. The pillows are very thick so bring a pillow if you're sensitive to that. Also the bathroom sink was too far away from the bowl so you couldn't really wash your hands well.

2026-10-19 • via Nuitee
J
Jessica • family_with_children • us
1
2026-10-19 • via Nuitee
F
Felicia • couple • us
10
2026-10-15 • via Nuitee
A
Allyson • couple • us
10
2026-10-14 • via Nuitee
N
Natalie • couple • us
10
2026-10-13 • via Nuitee
N
Natalie • couple • us
10
2026-10-13 • via Nuitee
N
Natalie • couple • us
10
2026-10-13 • via Nuitee
W
Wilson • solo_traveller • us
9
2026-10-12 • via Nuitee
J
Janneice • couple • us
10
I would stay again. Great place. Breakfast was awesome.
Pros:

Breakfast was a nice touch. I really appreciated the concierge standing by to ensure that everything was adequate.

Cons:

A customer dropped some tongues and placed them back on the bar. If I had not seen her, I might have used them.

2026-10-12 • via Nuitee
A
Amanda • solo_traveller • us
7
Stay at your own risk!!! Very noisy and hard to sleep due to noise from the highway and from loud speaking guests in th
Pros:

The facility was decent and somewhat clean.

Cons:

It had extreme road noise from the interstate. Since its location was fairly ideal, I thought it would be more comfortable and that the rooms would be soundproof since it was right by the interstate but you could hear everything from road noise to people in the parking area at all hours of the night. So, if you prefer to have a sound night’s sleep here, you will be sorely disappointed by the noise levels inside the room.

2026-10-12 • via Nuitee