Sercotel Las Artes Pinto

Hotels
8.4 (2147 reviews)
Paseo de las Artes (antigua calle Parla), 15 , Pinto , es

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Great location
Cons:
Room temperature issues
Breakfast variety lacking
Some cleanliness concerns
Minor service issues

Categories

Cleanliness
8.29
Several reviews mention cleanliness positively, but there are mentions of issues with room upkeep.
Service
8.76
Most reviews highlight friendly and helpful staff, though some have encountered minor issues.
Location
9.3
Repeatedly noted as perfect or excellent for park access and overall convenience.
Room Quality
8.25
Rooms are generally comfortable, though issues with temperature control were noted.
Amenities
7.78
Positive comments on amenities, but some reviews mention a lack of variety, especially in food.
Value for Money
8.74
Good value perceived due to favorable pricing related to offered amenities.
Food and Beverage
7.29
Diverse opinions on food quality, with many stating that breakfast could be improved.
Overall Experience
8.76
Overall positive experiences noted, especially regarding comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:23

Property Description

Luxurious Accommodation: Enjoy stylish rooms with plasma-screen satellite TV, free WiFi, and modern amenities like air conditioning and a minibar.

Dining Options: Indulge in a delicious buffet breakfast at the café-bar, savor meals at the on-site restaurant, or opt for convenient room service. During summer, unwind on the terrace with a refreshing drink.

Convenient Location: With easy access to the A4 Motorway, the hotel is just a short drive from the Warner Bros Theme Park and shopping centers. Explore Madrid, located only 19 km away.

Experience a blend of comfort and convenience at Hotel Las Artes. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 11 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 32 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2147 reviews
Cleanliness: 8.29
Service: 8.76
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
L
Laura • couple • es
10
2026-05-16 • via Nuitee
C
Carmina • solo_traveller • es
8
Una estancia corta pero con buen sabor
Pros:

Las camas muy cómodas,y sobretodo las almohadas, cuándo duermes fuera de casa es lo q más extrañas y he de decir q hasta me parecieron mejor q las mías

Cons:

Quizás el q no se cerrará bien la puerta del baño, imagino q será un fallo,y se me pasó comentarlo en recepción

2026-05-16 • via Nuitee
S
Simona • couple • it
7
2026-05-14 • via Nuitee
R
Rosa María • extended_group • es
8
2026-05-14 • via Nuitee
J
Jeronimo • extended_group • es
9
Pros:

Desayuno e muy bueno, lugar y ubicacion

2026-05-14 • via Nuitee
R
Rosa Maria • family_with_children • es
8
confortable y cómodo
Pros:

Ubicación muy tranquila, camas muy cómodas y desayuno bueno.

Cons:

prefiero café expreso o café de máquina bueno, por poner un pero.

2026-05-13 • via Nuitee
E
Eva • solo_traveller • es
6
Pros:

La atención en recepción y en el desayuno fue de 10

Cons:

La limpieza no me gustó. Dejé la habitación libre de 8.00 hasta las 16.00 con el cartel para limpiar y no la hicieron. Y encima a las 17.00h estuvieron las limpiadoras a voces por todo el pasillo durante mucho tiempo

2026-05-12 • via Nuitee
J
Janaína • extended_group • pt
10
Tudo muito bom, pretendo voltar!
Pros:

Excelente!

2026-05-11 • via Nuitee
N
Natalia • couple • es
7
2026-05-11 • via Nuitee
B
begoña • extended_group • es
8
Cons:

Cafetería cerrada por la tarde los fines de semana

2026-05-11 • via Nuitee
M
María • couple • es
10
2026-05-11 • via Nuitee
N
Nerea • solo_traveller • es
8
2026-05-11 • via Nuitee
A
Angela • couple • es
10
2026-05-10 • via Nuitee
J
jesus • couple • es
8
2026-05-10 • via Nuitee
L
Laura • solo_traveller • es
6
Ruidoso
Pros:

La ubicación

Cons:

Podían a ver informado que había una boda, para llevarlo en cuenta, evidentemente muchísimo escándalo.
La cama hacia mucho ruido al apenas moverse y lo mismo con el suelo.
En las habitaciones se escuchaba todo

2026-05-10 • via Nuitee
A
Alonso • solo_traveller • es
10
2026-05-10 • via Nuitee
A
Ana • solo_traveller • es
9
2026-05-10 • via Nuitee
A
Alicia • solo_traveller • es
9
2026-05-10 • via Nuitee
J
JORDI • couple • es
8
2026-05-08 • via Nuitee
J
JOSE MIGUEL • solo_traveller • es
8
2026-05-08 • via Nuitee