Sercotel Las Artes Pinto

Hotels
8.4 (2147 reviews)
Paseo de las Artes (antigua calle Parla), 15 , Pinto , es

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Great location
Cons:
Room temperature issues
Breakfast variety lacking
Some cleanliness concerns
Minor service issues

Categories

Cleanliness
8.29
Several reviews mention cleanliness positively, but there are mentions of issues with room upkeep.
Service
8.76
Most reviews highlight friendly and helpful staff, though some have encountered minor issues.
Location
9.3
Repeatedly noted as perfect or excellent for park access and overall convenience.
Room Quality
8.25
Rooms are generally comfortable, though issues with temperature control were noted.
Amenities
7.78
Positive comments on amenities, but some reviews mention a lack of variety, especially in food.
Value for Money
8.74
Good value perceived due to favorable pricing related to offered amenities.
Food and Beverage
7.29
Diverse opinions on food quality, with many stating that breakfast could be improved.
Overall Experience
8.76
Overall positive experiences noted, especially regarding comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:23

Property Description

Luxurious Accommodation: Enjoy stylish rooms with plasma-screen satellite TV, free WiFi, and modern amenities like air conditioning and a minibar.

Dining Options: Indulge in a delicious buffet breakfast at the café-bar, savor meals at the on-site restaurant, or opt for convenient room service. During summer, unwind on the terrace with a refreshing drink.

Convenient Location: With easy access to the A4 Motorway, the hotel is just a short drive from the Warner Bros Theme Park and shopping centers. Explore Madrid, located only 19 km away.

Experience a blend of comfort and convenience at Hotel Las Artes. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 11 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 32 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2147 reviews
Cleanliness: 8.29
Service: 8.76
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
G
García Murcia • solo_traveller • es
9
Descanso
Pros:

Ubicación y arquitectura

Cons:

El olor a tabaco de la habitación

2026-04-18 • via Nuitee
M
Marta • couple • es
7
2026-04-17 • via Nuitee
N
Natalia • family_with_children • es
7
2026-04-17 • via Nuitee
S
Sergio • couple • es
4
Una mierda se puede decir más alto pero no más claro
Pros:

Cama cómoda

Cons:

Personal de limpieza nefasto a un hotel pienso yo que se va a descansar desde las 9 de la mañana pegando voces por los pasillos y porrazos a todas las puertas no dejando descansar , en la bañera llena de pelos de los anteriores clientes quiero imaginar desde luego un hotel al que no volver más !!

2026-04-16 • via Nuitee
L
Lopez Garcia • solo_traveller • es
8
2026-04-15 • via Nuitee
I
Inmaculada • solo_traveller • es
6
2026-04-15 • via Nuitee
R
rem • solo_traveller • es
10
2026-04-13 • via Nuitee
M
Manuel • couple • es
9
Pros:

Habitaciones muy espaciosas, muy limpias, y nuevas y sobre todo el silencio que hay.

Cons:

Por poner una pega el parque que tienen enfrente que entran y salen los niños al hotel.

2026-04-12 • via Nuitee
E
Es-safi • solo_traveller • es
8
2026-04-12 • via Nuitee
N
Natalia • couple • es
10
2026-04-11 • via Nuitee
A
Agustin • family_with_children • es
7
2026-04-11 • via Nuitee
A
Antonio • couple • es
9
2026-04-11 • via Nuitee
S
SHIRLEY • extended_group • fr
7
Pros:

Bon petit déjeuner
Propre

Cons:

Chaleur extrême dans les etages et les chambres!
Lit trop mou

2026-04-10 • via Nuitee
L
Lemoine Davoust • solo_traveller • es
6
Cons:

Hôtel vieillot

2026-04-09 • via Nuitee
P
Pascual • solo_traveller • es
8
2026-04-09 • via Nuitee
R
Ronald • couple • nl
8
2026-04-08 • via Nuitee
A
Alberto • couple • es
6
No volvería
Pros:

Buena ubicación

Cons:

Hacía demasiado calor en la habitación y no salía aire acondicionado. Faltaba una mesilla. Televisión totalmente inútil donde está colocada.

2026-04-08 • via Nuitee
M
Marcus • family_with_children • pt
5
Pros:

Pequeno almoço

Cons:

Propaganda enganosa. Diz que tem ar condicionado e aquecimento. No entanto, tem apenas aquecimento. Tivemos que dormir com janelas abertas.

2026-04-07 • via Nuitee
H
hugo • couple • es
10
2026-04-06 • via Nuitee
F
Francisco Javier • couple • es
10
Cons:

Las almohadas incómodas

2026-04-06 • via Nuitee