Park Hyatt London River Thames

Hotels
•
Park Hyatt
9.3 (91 reviews)
7 Nine Elms Lane , London , gb

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Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Beautiful views
Cons:
Inconsistent service
Location may be inconvenient for some

Categories

Cleanliness
8.59
Some reviews mentioned issues with odors and inconsistent housekeeping.
Service
9.56
Most guests found the staff friendly and helpful, though some had service delays.
Location
9.1
Some guests mentioned the location's distance from main attractions but appreciated the quiet.
Room Quality
9.98
Rooms were consistently mentioned as beautiful, comfortable, and well-maintained.
Amenities
9.58
Amenities were praised, particularly the fantastic views and quality of facilities.
Value for Money
9.04
Value perceived as acceptable by many, but some felt price did not match service.
Food and Beverage
8.59
Reviewers noted food quality but mentioned slow service at restaurants.
Overall Experience
9.99
Guests enjoyed their stay immensely, with several expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 04:01

Property Description

Luxurious Accommodation
Experience air-conditioned rooms with modern amenities and stunning city views. Relax in comfort with a flat-screen TV, minibar, and private bathroom in every room.

Wellness and Dining
Indulge in fine dining at the on-site restaurant, take a dip in the indoor pool, or unwind in the sauna. Stay active at the fitness centre and enjoy a delicious breakfast every morning.

Convenient Location
Located near top attractions like Westminster Abbey and Victoria Station, our multilingual staff are ready to assist you round the clock for a memorable stay.

Book now to experience luxury and convenience at Park Hyatt London River Thames!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 91 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.1
Room Quality: 9.98
Amenities: 9.58
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 9.99
M
Marius • couple • ro
10
2026-05-14 • via Nuitee
A
Asja • solo_traveller • us
10
Beautiful rooms, amazing food, perfect martini, and fantastic service. Very upscale and worth it.
Pros:

The property is gorgeous. Every single person I encountered there was friendly and helpful. I wish I had a longer stay to take advantage of their spa. Everything was A+

2026-05-14 • via Nuitee
L
Luiz Inacio • extended_group • gb
10
An impeccable and unforgettable experience, with excellence in every detail.
Pros:

Everything was absolutely impeccable. The hotel is wonderful, with a sophisticated and extremely comfortable atmosphere. The accommodation was perfect, very clean, elegant and welcoming. Both the breakfast and dinner were excellent, with outstanding quality in every detail. The leisure facilities were also incredible and very well maintained. In addition, all the staff were extremely polite, attentive and professional, providing a truly five-star experience.

Cons:

There was nothing negative during my stay. Everything was perfect and exceeded my expectations.

2026-05-12 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-05-08 • via Nuitee
S
Sira • solo_traveller • fr
10
Un séjour exceptionnel dans un cadre exceptionnel !
Pros:

TOUT ! La beauté de l’hôtel, le standing de l’hôtel . La beauté de la chambre, la vue à couper le souffle ! La salle de bain… la literie ferme.
Tout était parfait👌🏽

Cons:

Rien. J’ai tout aimé !

2026-05-02 • via Nuitee
N
Natasha • couple • gb
10
2026-05-01 • via Nuitee
C
Clare • extended_group • gb
9
Great location for sightseeing in city as Uber Boat pier easily accessible
Pros:

Great views of the city and Thames

Cons:

Impossible to find, no directional signs and roadworks made it very difficult.

2026-04-27 • via Nuitee
J
james • couple • gb
10
wonderful hotel wonderful staff good food and drinks available
Pros:

The hotel is immaculate in every way the location was perfect for the needs i had (5 min walk to American embassy)

Cons:

there was not one thing i did not like

2026-04-09 • via Nuitee
S
Samantha • family_with_children • gb
10
2026-04-08 • via Nuitee
S
sabrina • family_with_children • be
8
Pros:

Quality of food of room service not like expected

Cons:

Quality not match with the luxury of the hotel

2026-04-08 • via Nuitee
J
Jay • couple • gb
10
Staff were amazing and deserve a rise
2026-04-02 • via Nuitee
W
Wendy • couple • gb
10
Great location, very clean and new and staff very attentive.
Pros:

Breakfast was great. - so much choice, very international as one would expect.

Cons:

the price though was extreme considering how much the room cost.

2026-03-31 • via Nuitee
K
kallirroi • couple • gb
9
Pros:

the ambience, designs, breakfast and location

Cons:

no comments

2026-03-30 • via Nuitee
S
Shaun • couple • gb
9
2026-03-20 • via Nuitee
J
Jasmine • couple • gb
9
2026-03-10 • via Nuitee
T
teslim • couple • ng
9
Magnificent
Pros:

The view was beautiful

2026-03-10 • via Nuitee
V
Victoria • couple • gb
10
Great night away with family, beautiful rooms, friendly staff, amazing cocktails
Pros:

Everything, stunning interiors!

Cons:

Could just do with a mirror in the bedroom area

2026-03-07 • via Nuitee
J
Jason • couple • gb
10
2026-03-06 • via Nuitee
H
Henriet • couple • gb
10
2026-02-23 • via Nuitee
M
Marius • couple • ro
10
2026-02-22 • via Nuitee