OYO Casa Rotter

Hotels
•
OYO Rooms
14 Hermilo Flores Gómez , San Cristóbal de Las Casas , mx
mexico.ota@oyorooms.com

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Children allowed

Facilities

Non-smoking rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
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Review Highlights

Pros:
Comfortable beds
Small hotel for quiet stay
Nice garden
Cons:
Incorrect address information
Low quality breakfast
Unresponsive service

Categories

Cleanliness
6.4
Mixed reviews on cleanliness, with some mentioning issues like towels not being provided and strong smell from bathroom pipes.
Service
5.3
Service received mixed feedback, with complaints about breakfast quality, wifi not working, and lack of proactive assistance.
Location
6
Location was viewed as average due to incorrect address information on the website, noise from neighbors, and distance from the historic center.
Room Quality
6.7
Rooms were generally comfortable, but guests faced issues like unplugged TV, wifi connectivity problems, and noise disturbances.
Amenities
6.3
Limited positive feedback on amenities like the nice garden, but negative reviews on the breakfast quality and lack of towels provided.
Value for Money
5.3
Mixed opinions on the value for money, with some guests feeling the services did not justify the price paid.
Food and Beverage
4.7
Poor feedback on food and beverage services, with complaints about tasteless coffee, low-quality breakfast, and limited variety.
Overall Experience
5
Guests reported various issues affecting their overall experience, including noise disturbances, incorrect information, and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 04:10

Property Description

Convenient Location - Located near popular attractions such as Santo Domingo Church and Del Carmen Arch.

Comfortable Accommodation - Rooms equipped with modern amenities including flat-screen TV and private bathroom.

Nearby Attractions - Within walking distance of La Merced Church, San Cristobal Church, and Central Plaza & Park.

To book your stay at OYO Casa Rotter and experience the best of San Cristóbal de Las Casas, visit our website today!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location