Luxe Paradise Residence Tay Ho

Hotels
8.5 (65 reviews)
9 Đường Tây Hồ , Hanoi , vn

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
Private check-in/check-out
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Air conditioner leak
Gym maintenance issues

Categories

Cleanliness
7.71
There were issues with cleanliness in some rooms, particularly due to flooding and maintenance concerns.
Service
9.18
Staff were helpful and nice, though there were concerns with timely responses in emergency situations.
Location
8.72
Good location, but not ideal if you prefer to be in the old quarter.
Room Quality
8.17
Rooms were spacious and clean, but there were issues with the air conditioning and shower facilities.
Amenities
8.2
Amenities were generally satisfactory, though the gym was not well maintained.
Value for Money
8.66
The rates are reasonable considering the apartment quality and location.
Food and Beverage
8.71
Food and beverage options are satisfactory based on the mentioned convenience store and coffee shop nearby.
Overall Experience
8.68
Overall experience was good despite some notable issues, particularly in service response.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:13

Property Description

Luxurious Sustainable Living

Modern Amenities: Enjoy a comfortable stay with air conditioning, flat-screen TV, and a fully equipped kitchen in every apartment.

Convenience at Your Fingertips: Benefit from a 24-hour front desk, full-day security, and free WiFi throughout the property.

Explore Hanoi: Take advantage of the close proximity to Quan Thanh Temple and Hanoi Old City Gate, and easily access Noi Bai International Airport for your convenience.

Book your stay at Paradise Home Tay Ho now for an unforgettable experience!

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform Luxe Paradise Residence Tay Ho in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Location

Guest Reviews

8.5
Based on 65 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 8.68
N
Netanel family with young children il
2
Disappointment. Big disappointment
Cons:

While we were at the hotel, there was a leak from the air conditioner in one of the rooms. The entire room was flooded with water and our belongings also got wet. The staff did not respond and did nothing to help. In addition, we had to pay full price for the night. We expect a hotel of this level to take responsibility for even malfunctions.

2025-07-31 via Nuitee
A
Alice family with young children au
9
Great place to stay with friendly staff
Pros:

It was a fantastic room exactly like the pictures. The staff were very nice and were very helpful. The location is good if you don't mind being away from the old quarter. Alot of expats in the area.

Cons:

There was a kids cafe below my room that could be very loud.

The cleaners while did a great job sometimes came into my room without knocking. The time was quite early in the morning too. It gave me a shock the first couple of times. When I spoke to reception, they said I should be requesting cleaning so it shouldn't happen, but it happened my entire stay. While I appreciated the cleaning and thought they did great job, I wish there had been some warning in the beginning of the days they were coming.

2025-07-07 via Nuitee
J
Jungching family with young children us
8
It’s very cheap for a two bedrooms apartment.
Pros:

The location is good. There is a convenient sore and coffee shop near by.

Cons:

The room card did not work for the elevator.
I went out early to get coffee and had to climb up because no one at the front desk to swipe the elevator for me
The shower head is the master bedroom didn’t work well. There was no shower curtain, either.

2025-07-06 via Nuitee
A
Abdulghaffar family with young children vn
7
Good
2025-07-05 via Nuitee
K
Kenneth family with young children us
10
Exceptional
2025-06-26 via Nuitee
K
Kenneth family with young children us
10
Comfortable, affordable and clean place!
Pros:

Spacious, clean rooms

Cons:

Nothing

2025-06-26 via Nuitee
Z
Zhi with friends sg
10
Exceptional
Pros:

very clean and cosy apartment, helpful staff

Cons:

gym was not well maintained :(

2025-06-22 via Nuitee
M
Moses family with young children in
10
Exceptional
2025-06-02 via Nuitee
A
Andrei young couple ru
10
Great value for you money
Pros:

Spacious apartment. It has everything that you would need for a comfortable stay.
Motorbike rental on site, free underground parking for guests.

Cons:

Smelly bathroom and toilet. We had to buy a cleaning liquid and clean it ourselves, otherwise it was really uncomfortable to be inside the bathroom.

2025-05-17 via Nuitee
M
Maiklas family with young children ie
10
Best accomodation we staid in Vietnam
Pros:

Staid in Vietnam for 3 weeks this was the best by far. Had everything you need.

Cons:

None

2025-05-04 via Nuitee
B
Bigyan family with young children au
8
Very good
2025-04-29 via Nuitee
R
Romar with friends nl
9
Great apartment and great service in international neighbourhood
Pros:

The apartment was spacious, modern and comfortable and the staff was very very helpful. Special thanks to Hai Anh who showed us the apartments before we booked them and helped us with our still drying laundry when we were checking out. Great service overall! The location is also great. Many nice bars and restaurants in this calm neighbourhood within short distance of the busy city old town.

Cons:

Some of the facilities in the room were not very well cleaned. There was some dust here and there. But it wasn't that bad.

2025-04-26 via Nuitee
V
Victoria family with young children us
8
Great place for a family
Pros:

This is a fantastic location if you want to be in Tay Ho with a family. We used the washing machine and enjoyed having two bedrooms and separate living space to relax. The apartment was very comfortable for us, it could just use a more thorough cleaning as it was dusty underneath and behind things.

2025-04-22 via Nuitee
F
Frankie young couple gb
9
Superb
2025-03-27 via Nuitee
O
Olivia group gb
6
Pleasant, if the apartment was clean we would’ve been much for comfortable.
Pros:

Apartment had a nice layout. We liked that there was a TV in each room as we were jet lagged and wanted to chill out.

Cons:

The apartment smelt of stale smoke. The floors were dirty and the leather sofa also felt dirty.

2025-03-05 via Nuitee
B
Bjoern family with young children dk
8
Very good
2025-03-03 via Nuitee
J
Jayaprakash review category business travellers ae
10
Exceptional
2025-03-02 via Nuitee
M
Mb family with young children de
10
Nice and clean Apartment
Pros:

Nice and clean Apartment.

Good location.

Very nice and friendly staff.

I can highly recommend 👍🏻

2025-02-18 via Nuitee
V
Vasundhara family with young children gb
8
Very good
2025-02-18 via Nuitee
W
Wade family with young children id
9
Superb
2025-02-10 via Nuitee