İpek Palas Otel

Hotels
6.9 (16 reviews)
Kule Caddesi , Sanlıurfa , tr

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Outdated decor
Limited spa services

Categories

Cleanliness
6.5
Guests had mixed feelings about cleanliness, with some mentioning cleanliness as a positive aspect but others expressing concerns about standards.
Service
7.8
Service was generally appreciated by guests, with friendly staff noted as a positive, though some guests reported issues with room size and amenities.
Location
8.1
The hotel's location was praised by many guests for its proximity to key landmarks and public transportation.
Room Quality
7.4
Rooms were generally comfortable, but some guests mentioned small room size and outdated decor as areas for improvement.
Amenities
7.2
Guests found the amenities satisfactory, with mixed reviews highlighting both positive aspects like the gym and pool, as well as areas for improvement like the lack of spa services.
Value for Money
6.9
Opinions varied among guests regarding the value for money, with some feeling the price was high for the services provided while others found it reasonable considering the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though some guests suggested more variety could be offered.
Overall Experience
8
Most guests had a positive overall experience at the hotel and would recommend it to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 03:11

Property Description

Modern Accommodation
İpek Palas Otel offers stylish rooms with flat-screen TVs, air conditioning, and comfortable beds, ensuring a pleasant stay for guests.

Convenient Amenities
Guests can enjoy free WiFi, a garden, terrace, and on-site restaurant, adding convenience and relaxation to their visit.

Delicious Breakfast Option
Start your day right with a delicious buffet breakfast available every morning at İpek Palas Otel.

To experience these amenities and more, book your stay at İpek Palas Otel in Sanlıurfa today!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 16 reviews
Cleanliness: 6.5
Service: 7.8
Location: 8.1
Room Quality: 7.4
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Anonymous group us
2
It feels like a hotel left from the 60s. Needs more upgrade to modern standards.
Pros:

The only think I liked eas that the bed was clean.

Cons:

Apart from the bed being clean. Everything else was way below standards.

2025-07-14 via Nuitee
H
Hayder family with young children iq
8
Very good
Pros:

It was ok and the staff was very good.

Cons:

The hotel room was so so small

2025-05-31 via Nuitee
C
Christoph
2
Pros:

Lassen Teller von Gästen stehen und mein voller Teller nach 2 Minuter Abwesenheit weggeworfen, ich könne ja nochmals nach schöpfen. Unfreundliches Personal und Manager

2025-03-19 via Nuitee
M
Mark solo traveller au
8
Bustling location good staff.
Pros:

Sanliurfa is a bustling remote city and you have to expect the best when you arrive, and this hotel welcomed me and the vibrant precinct I found myself in with restaurants nearby that had a bit of my language to help me order. The staff at the hotel were very patient with my basic requests and the breakfast was most appreciated, with a great outlook form the top floor.

Cons:

Nothing to not like.

2024-12-22 via Nuitee
P
Pedro solo traveller gb
8
Very good
2024-11-09 via Nuitee
J
Jorge group us
7
Good
2024-11-07 via Nuitee
S
Sara solo traveller gb
8
Good hotel
Pros:

It's a nice little hotel with basic amenities, I think they mainly have Turkish guests so they were really attentive to me as a foreigner which was great. Room looked just like the photos. It's a handy location with shops and restaurants around, there are different bus stops nearby but they are not marked very well. The main bus station is about a 15 minute walk, it's no more than 20 minute walk to Balikligol and same for Archeology Museum.

Cons:

Booking says they offer free transport to the airport but I was informed this was not the case. They drove me to the airport for a modest fee of 30€ which is still cheaper than taxi.

2024-10-20 via Nuitee
J
Jorge group pr
8
Very good
2024-10-14 via Nuitee
J
John with friends us
5
Clean but not reliable
Pros:

Location was good-room was clean & comfortable-breakfast ok but nothing special.

Cons:

Staff not friendly or reliable. When we asked to book the free airport shuttle-as described on the website- we were told it cost $30. We were arriving late, so we agreed to pay. I followed up with a couple more emails, including one the day before our arrival, confirming the arrangement. However, no shuttle was present, & when I called the hotel to inquire I was told "No English," and they hung up on me. This left us at the airport with no taxis, and no ride option from Uber or other ride-sharing available. The only way we got in to town was a ride offered by a local tour guide who was picking up a new client at the airport. (Sore Tour/Ridvanderin@hotmail.com).
He saw us standing alone and looking desperate. He took pity on & took us to the hotel. When we checked in the clerk initially didn't want to take our credit card-he wanted cash. When we told him we had no Turkish lira, he made a face & processed the card. (This is the reason for the low rating ).

2024-09-29 via Nuitee
I
Ian solo traveller eg
7
Very good hotel with friendly staff, unfortunately a few niggly faults, ie 2 rooms 2 shower not work
2024-09-28 via Nuitee
N
Nathan solo traveller gb
10
Exceptional
Pros:

The hospitality is amazing at the hotel .I arrived early from the bus from antayla in the morning and they kindly let me check in a bit early to get a shower after 17 hours on a bus.The room was spacious as a single room nice clean shower room with shampoo and soap supplied.Owners asked me when handed in key of everything was ok and talked good English and made me feel great as a customer.grewt location near to the park and Bazar..15 minute walk to musium of archeology.Every place is a short walk or there is taxis outside .lovely place

Cons:

Nothing.

2024-08-01 via Nuitee
J
Joanna family with young children gb
10
Exceptional
Pros:

Great location, safe parking just outside hotel. Close to the restaurants. Friendly and helpful host. Room nice and clean with AC. Definitely will book again.

2024-07-25 via Nuitee
P
Pedro solo traveller pt
10
Good place to stay in Sanliurfa
Pros:

Very good hotel, very well located. It's a nice short walk down to the Bazar. Good WiFi, good continental breakfast. The staff will help you with parking your car, excellent service.
There is a orange juice stand just in front, always have a couple when you come back from a walk, they keep some in the fridge so it's nice and cool. Found a laundry just across the road, 20 meters to the right just close to some fruit sellers, one floor down from the main street. Definitely recommend this hotel.

Cons:

All was good!

2024-06-18 via Nuitee
H
Haseeb review category business travellers gb
7
Good
Pros:

location is good, although little far from historic places by walk but shopping centres and restaurants are all close by.
double bed rooms are with very small toilets so if anyone wants to book please do check only few rooms are with decent size bathroom otherwise all are with a small toilets and separate small shower rooms.
staff is very helpful but breakfast is basic. overall good experience.

2024-05-24 via Nuitee
T
Thomas solo traveller de
9
Good Place, good location and very good staff
Pros:

The hotel staff was very attentive. Exceptionally good was Sefa. His open, friendly and caring attitude was outstanding.

2024-05-23 via Nuitee
A
Ali Reza partner
2
Pros:

Ich war echt unzufrieden, Toilette und durchsehe war echt Katastrophe!!!!! Kann niemand weiter empfehlen!

2024-05-15 via Nuitee