BiBo Suites Palacio de Portago

Hotels
9.3 (1786 reviews)
20 Calle San Matías , Granada , es

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Excellent location
Well-equipped apartment
Cons:
Bathroom odor issue
Accessibility challenges for families

Categories

Cleanliness
9.34
Generally reported as clean; some concerns about the bathroom odor were noted.
Service
9.81
Most reviews praised the helpfulness of staff, particularly highlighting individual staff members.
Location
9.65
Consistently mentioned as excellent, with a prime location for exploring.
Room Quality
9.3
Mostly positive feedback on room quality; some mentions of cleanliness and comfort.
Amenities
9.33
Well-equipped apartments with modern amenities, highly appreciated.
Value for Money
8.79
Perceived as expensive, but overall quality reflects good value.
Food and Beverage
8.34
No specific mentions; assumed to be standard quality for this hotel tier.
Overall Experience
9.81
Overall satisfaction expressed; guests loved their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 19:21

Property Description

Convenient Location
Modern Amenities
Personalized Service

Book now to experience the best of Granada at BiBo Suites Palacio de Portago. Enjoy a comfortable stay with free WiFi and a fully equipped kitchen. Our air-conditioned units offer a range of amenities including a coffee machine, dishwasher, and flat-screen TV. Relax in the seating area or explore nearby attractions like Granada Cathedral and Alhambra. Let us make your stay unforgettable with sightseeing tours and personalized service. We look forward to welcoming you to our newly renovated apartment complex. Happy travels!

Important information:

Reservations of 3 apartments or more will be subject to special cancellation and payment conditions.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 1786 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.65
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.81
M
Melissa family_with_children es
10
Maravilloso
Pros:

Todo, super completo el apartamento y su situacion inmejorable.

Cons:

Nada

2026-03-27 via Nuitee
G
Gregory couple ca
7
2026-03-27 via Nuitee
S
sinthusa family_with_children fr
10
2026-03-26 via Nuitee
J
JESUS family_with_children es
9
2026-03-26 via Nuitee
V
Valida couple ba
8
Great-would like to come again but this time on the upper floor :)
Pros:

Everything was clean and new, very comfortale and the location was amazing! In the heart od Granada :) veeeery close to Alhambra… 👍 great!

Cons:

Only the cold in the bathroom- there was very very cold, there was no heat in the bathroom. And a lack of natural light in the room…very small windows …and the view was to some undefined space :)

2026-03-26 via Nuitee
S
Santiago family_with_children es
10
2026-03-25 via Nuitee
R
Rita family_with_children es
10
👌 perfecto
Pros:

Mobiliario actualizado y todo nuevo y limpio además la ubicación es excepcional

2026-03-24 via Nuitee
B
BELÉN extended_group es
9
Todo excelente. La única objeción es el ruido ocasionado por unas obras en el edificio de al lado, que fue muy molesto.
2026-03-24 via Nuitee
N
Nayra family_with_children es
10
Maravillosa ubicación
Pros:

Todo

Cons:

Nada

2026-03-23 via Nuitee
K
Konstantin couple es
10
Excellent apartment
Pros:

Everything!!!

Cons:

Nothing

2026-03-23 via Nuitee
G
Gabriella couple it
8
Pros:

Posizione centralissima vicina a bar ristoranti luoghi di visita e trasporti per tutta la città.
La suite era accogliente e ben arredata e attrezzata

Cons:

In 4 giorni di soggiorno la suite non è stata mai pulita anche la pattumiera mai svuotata
La reception è presidiata in modo discontinuo.

2026-03-22 via Nuitee
A
Aryana family_with_children us
9
Location, location, location!
Pros:

Location was amazing. Apartment was spacious and lovely. Kitchen was well stocked Parking while tight was easy to find with information sent and super close. We were in the middle of everything. Loved it. Lots of good food all around us.

2026-03-22 via Nuitee
M
mandelga solo_traveller es
9
2026-03-22 via Nuitee
Z
Zouhair family_with_children es
10
Todo perfecto 👌 Gracias
Pros:

Todo

Cons:

Todo perfecto

2026-03-22 via Nuitee
M
Miguel family_with_children es
8
Excelentes habitaciones en una ubicación de primera
Pros:

Las instalaciones y la ubicación están muy bien, luego de hacer el check in online puedes moverte con total independencia y todo es muy práctico.

Cons:

No es fácil entrar y salir del edificio porque la puerta es antigua y necesita una rampa, si llevas equipaje, tienes un carrito de bebé o tienes movilidad reducida te será dificil usar la puerta de entrada y es fácil que tengas un accidente. Puede que la puerta sea muy incómoda porque tiene que cumplir alguna regulación estética y urbanística y no sea culpa del Hotel, pero al final genera complicaciones innecesarias

2026-03-22 via Nuitee
F
Ferenc family_with_children hu
10
Pros:

The accomodation was excellent. If you travel by car don't bother to find a parking place near by go to "Angel Ganivet" parking garage and you will have app. 200m walk.

2026-03-22 via Nuitee
M
María family_with_children es
10
Pros:

Diseño de la habitación y ubicación

Cons:

Ruido de los de arriba. La primera noche no paraban de hacer ruido hasta 24:30 - 1.

2026-03-22 via Nuitee
A
Asli family_with_children tr
6
Çok keyifli bir otel ancak inşaattan gelen matkap sesi ile işkence çektik.
Pros:

Çok merkezi konumda yüksek tavanlı çok keyifli bir daire ancak ben sessiz bir oda talep etmeme rağmen sabah 08:00 de yan binada (bitişikte) inşaat sesi matkap ile uyandık. Zaten 2 gece kaldık. Ertesi günü daha geç çalışma başlayacak denildi ancak sabah 08:00 de matkap sesi ile uyandık.

Cons:

İnşaat sesi ile sabah 08:00 de uyanmak çok kötüydü.

2026-03-21 via Nuitee
J
James couple gb
9
Overall a great stay , minor quibbles but would definitely come back
Pros:

Great location , overall lovely room , well equipped with lots of space and a comfy bed , very helpful friendly staff

Cons:

Minor quibbles but no daylight in our room albeit I’m sure not all rooms are like that , more soundproofing required in the room we had and an extraction fan is really required in the bathroom to make sure it dried out in the day.

2026-03-21 via Nuitee
A
Anne family_with_children fr
10
Pros:

Nous avons beaucoup aimé le bâtiment, la décoration et le confort de l’appartement.
Nous avons aussi beaucoup apprécié l'emplacement, idéal pour se balader.

Cons:

Juste deux petits défauts :
Il manque une table ou une console dans la cuisine.
La machine à café a du être changée deux fois et le grille pain était ancien et pourrait être dangereux avec des enfants.

2026-03-21 via Nuitee