BiBo Suites Palacio de Portago

Hotels
9.3 (1994 reviews)
20 Calle San Matías , Granada , es

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Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Excellent location
Well-equipped apartment
Cons:
Bathroom odor issue
Accessibility challenges for families

Categories

Cleanliness
9.34
Generally reported as clean; some concerns about the bathroom odor were noted.
Service
9.81
Most reviews praised the helpfulness of staff, particularly highlighting individual staff members.
Location
9.65
Consistently mentioned as excellent, with a prime location for exploring.
Room Quality
9.3
Mostly positive feedback on room quality; some mentions of cleanliness and comfort.
Amenities
9.33
Well-equipped apartments with modern amenities, highly appreciated.
Value for Money
8.79
Perceived as expensive, but overall quality reflects good value.
Food and Beverage
8.34
No specific mentions; assumed to be standard quality for this hotel tier.
Overall Experience
9.81
Overall satisfaction expressed; guests loved their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 19:21

Property Description

Convenient Location
Modern Amenities
Personalized Service

Book now to experience the best of Granada at BiBo Suites Palacio de Portago. Enjoy a comfortable stay with free WiFi and a fully equipped kitchen. Our air-conditioned units offer a range of amenities including a coffee machine, dishwasher, and flat-screen TV. Relax in the seating area or explore nearby attractions like Granada Cathedral and Alhambra. Let us make your stay unforgettable with sightseeing tours and personalized service. We look forward to welcoming you to our newly renovated apartment complex. Happy travels!

Important information:

Reservations of 3 apartments or more will be subject to special cancellation and payment conditions.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 1994 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.65
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.81
G
Ghada • extended_group • sa
8
Great stay
Pros:

This apartment is great. Location is very nice and it is comfortable enough for 4 adults

Cons:

Windows wont fully open making the apartment very dark

2026-06-06 • via Nuitee
M
Martuki74 • solo_traveller • es
9
2026-06-05 • via Nuitee
F
Fernando Irigoyen • family_with_children • ar
9
Pros:

El apartamento es muy bonito. La ubicación es muy buena, cerca de todo

2026-06-05 • via Nuitee
W
wajan • couple • sa
10
لو عدت لغرناطه هو خياري الاول وبنصح فيه
Pros:

الشقه نظيفه جداً. موفرين فيها ادوات مطبخ متكامله وغسالة صحون كمان . الاستقبال والموظفين ودودين ودوامهم من 10 ص ل 10 م بالاستقبال متواجدين . الموقع قريب من سوق القيصريه ومن حي البيازين اغلب مشاورينا كانت مشي .

Cons:

لا شيء

2026-06-05 • via Nuitee
G
Giulia Diletta • couple • it
7
Pros:

Posizione e spazi perfetti.
L’appartamento si presenta fornito dell’ssenziale e anche di più

Cons:

Pulizia non eccellente, il flacone del bagnoschiuma era vuoto. Piccole accortezze che possono essere migliorate per una struttura di tal genere

2026-06-05 • via Nuitee
C
Cristina • solo_traveller • pr
8
Pros:

Location was perfect and the place roomy for a family of 4

2026-06-04 • via Nuitee
M
Mattia • family_with_children • gb
10
2026-06-03 • via Nuitee
C
claudio • couple • it
10
Rilassante!
Pros:

Struttura centrale spaziosa e pulita.

Cons:

Nulla.

2026-06-03 • via Nuitee
A
Asmaa • couple • fr
8
Pros:

The location is amazing

Cons:

I wasn’t informed about the noise caused by the maintenance work being done outside.

2026-06-02 • via Nuitee
F
Fang • family_with_children • ca
7
Pros:

Good location, friendly staff.

Cons:

Construction on site. Noice started at 8 am every morning.

2026-06-02 • via Nuitee
A
Aybüke • family_with_children • tr
10
2026-06-02 • via Nuitee
A
alberto • couple • es
8
2026-06-01 • via Nuitee
E
Emin Tayyib • family_with_children • tr
6
Vasat altı
Pros:

Konumu çok iyiydi. Oda büyüktü. Otopark yönlendirmeleri iyiydi, eğer dikkate alırsanız hiç zorlanmazsınız. Personel ilgiliydi, tarif ve açıklama noktasında bir sıkıntı yaşamadık.

Cons:

Bebek arabasıyla giriş-çıkış aşırı zordu. Çok ağır bir kapı var ve hem kapıyı tutup hem bebek arabasını içeri almak bizi aşırı zorladı. Odada her şey çok lüks gözükse de hiçbir şey kullanışlı değildi. Tuvaletin kapısı inanılmaz gıcırdıyor, zor açılıp kapanıyordu. Bebek için verilen çarşaf pisti. 3 kişi için sadece 1 tane havlu koymuşlar. Oda temizliği için kimse gelmedi. Bir çift kişilik yatak yerine iki tane tekli yatak vermişlerdi, çok rahatsızdı. Oda hiç güneş almıyordu neredeyse. Buzdolabı böyle bir odaya göre çok küçüktü. Ve bence en sıkıntılısı otel AŞIRI gürültülüydü. Bu noktada otelin yapacağı ne var bilemiyorum ama sürekli kapılar çok şiddetli çarpıyor, insanlar aşırı yüksek sesli konuşuyor ve otelin tasarımı yüzünden her yerde ses yankılanıyordu.

2026-06-01 • via Nuitee
M
Merve • family_with_children • tr
10
Fiyat performansı mükemmel
Pros:

Temizliği, konumu, yeniliği, evin genişliği

Cons:

Beğenmediğim bir özelliği olmadı

2026-06-01 • via Nuitee
N
Naeun • solo_traveller • kr
8
가족들이 묵기에 아주좋아요!!
Pros:

싱글침대 4개에 쇼파베드 2개까지 6인이 묵어도 될정도로 컨디션이좋습니다.
TV도 두개있고 세탁기 있어서 너무좋았어요.
캡슐커피도 주고 올리브오일 주방세제 세탁세제 식기세척기세제까지 완벽하게 구비되어있음.
객실이미지는 사진하고 똑같음.
시설은 나무랄곳이 전혀없음.

Cons:

에어컨이 진짜 안시원해요.
날개가고정으로되있는데 문앞에 서있어야 시원함..
방2개 . 리빙1개. 욕실 , 주방중에 주방이 제일 시원해서 침대를 주방으로 옮기고 자고싶었음.

방음이 잘안돼요.
차소리가 계속들림. 하지만 알함브라궁전 4시간이상 구경하고 오면 그냥 떡실신하니까 잠 못자는일은없어요

2026-06-01 • via Nuitee
S
Serkan • couple • de
6
Zentral / Sauber / freundlich / Laut
Pros:

Sauberkeit und zentrale Lage

Cons:

Extrem laut, man hört alles was im Flur passiert und Geräusche von draußen.
Ich bin nicht Geräusch empfindlich aber so hellhörig wie hier habe ich noch nicht erlebt. Schlafen war kaum möglich.

2026-05-31 • via Nuitee
I
Israel • family_with_children • mx
10
Pros:

Great location and very comfortable place

Cons:

NA

2026-05-31 • via Nuitee
V
Virginia • family_with_children • es
10
2026-05-30 • via Nuitee
L
Lia • family_with_children • nl
9
Recommended if you visit Granada
Pros:

The location of BiBo Suites Palacio de Portago is extremely good, in the middle of Granada. The personal is very kind and helpful, any questions or requests we had, they helped us immediately with. There is also parking opportunity (for extra charge) in the nearby, which is very convenient.
The apartment is well equipped, even if we stayed in Room 003 (ground floor), the windows are well isolated so you don’t hear anything from the street if you keep the windows closed. The kitchen is also well equipped with the basics.
The sleep quality in the bedroom is very good!!
As we spent 5 nights here, we were offered to have the room fully cleaned at the middle of our stay (no extra charge).

Cons:

The bed in the living room is not comfortable for an adult person, and there you can hear the neighbors (Room 002).
The bathroom was quite tight and the shower drain trap was probably wrong, allowing sewer gases to come up.

2026-05-30 • via Nuitee
N
Nilüfer • extended_group • tr
9
Yer konum iyi inşaata dikkat
Pros:

Konumu konforu temizliği rezepsiyonu çok iyi

Cons:

İnşaat sebebi ile sabah 8.00de uyandık hergün keşke söylenseydi tercih etmezdik

2026-05-30 • via Nuitee