Hilton Garden Inn North Conway

Hotels
•
Hilton Garden Inn
9 (229 reviews)
1992 White Mountain Hwy , North Conway , US

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Cons:
Breakfast not included
Need to request items
Noise issues

Categories

Cleanliness
9.46
Most reviews mention that rooms were very clean, though some issues with towels were noted.
Service
8.93
Staff were described as friendly and courteous, but there were multiple mentions of needing to request items like towels.
Location
9.47
The location is praised for being central and convenient.
Room Quality
8.92
Rooms were noted as comfortable and spacious, although some issues with noise were mentioned.
Amenities
8.45
Amenities received mixed reviews, especially regarding breakfast availability and pool size.
Value for Money
8.91
Some guests felt breakfast should be included for the price paid, affecting perceived value.
Food and Beverage
8.46
Breakfast options are generally good but some complaints about specific items were noted.
Overall Experience
9.43
Overall, guests had a positive experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:47

Property Description

Modern Accommodations
Experience comfort and convenience in each room with a flat-screen TV, air conditioning, and a spacious desk for your needs.

Dining and Relaxation
Indulge in American cuisine at the on-site restaurant and unwind at the bar. Start your day with a delicious breakfast offering buffet, à la carte, and American options.

Convenient Amenities
Enjoy access to a fitness center, free private parking, a shared lounge, and a business center. The 24-hour front desk staff are always ready to assist you.

To book your stay at Hilton Garden Inn North Conway and explore the nearby attractions, reserve your room now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 229 reviews
Cleanliness: 9.46
Service: 8.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
L
Lauri • couple • us
1
Non existent
Pros:

Nothing

Cons:

We arrived and they “upgraded” 4 people to a king room. We were told there was no availability for the night and we would have to find somewhere to stay. The front desk staff was no help at all!

2026-11-06 • via Nuitee
M
Matthew • couple • us
10
2026-11-02 • via Nuitee
D
Daniel • couple • us
9
Quiet & peaceful
Pros:

Location to family

Cons:

Nothing

2026-11-02 • via Nuitee
D
Davide • couple • it
9
2026-11-02 • via Nuitee
N
Nicole • couple • us
10
2026-11-02 • via Nuitee
A
Anna • couple • us
10
2026-10-28 • via Nuitee
D
Deborah • couple • au
8
Great room with complimentary breakfast.
Pros:

Lovely large room at the back of the hotel in a quiet location. The breakfast was adequate. The hotel were accommodating by giving us an earlier check in so we could get ready for the Cafe Lafayette dinner train.

Cons:

The water in the shower was only warm. The sheets were thin like a rag but I find that most American hotels have sheets like this.

2026-10-26 • via Nuitee
R
Robert • couple • us
8
2026-10-23 • via Nuitee
B
B. • couple • us
10
Pros:

Staff was outstanding and went out of their way to take care of all our needs, extend our stay, and assist us in every way possible.

2026-10-21 • via Nuitee
J
James • couple • us
10
2026-10-20 • via Nuitee
C
Carol A • couple • us
10
Pros:

The facility was modern, clean and most importantly, comfortable.

Cons:

I have zero on complaints.

2026-10-18 • via Nuitee
S
Shannon • solo_traveller • us
8
2026-10-18 • via Nuitee
B
Beth • couple • us
10
Cons:

I know it's me but the mattress was to soft. Gave me a back ache.

2026-10-18 • via Nuitee
J
Jeanne • couple • us
9
Good stay, beautiful fall color, all good
Pros:

Location was good. Staff very cordial. Room very comfortable.

Cons:

Coffee too strong. I drink it black and could drink more than a couple sips. Scrambled eggs hard and tasteless, same thing everyday.

2026-10-15 • via Nuitee
C
Cavozza • solo_traveller • it
6
Pros:

Comodo e pulito

2026-10-13 • via Nuitee
G
Gail • couple • us
5
Cons:

Unfortunately it started our stay off on the wrong foot. We planned this vacation months in advance and drove 4 hours to get there only to find out our room was not ready at the 3:00 check in time. We weren't able to check in until 5:20. This was not an inexpensive trip and to loose over two hours is unacceptable.

2026-10-11 • via Nuitee
L
Laura • couple • gb
7
Pros:

The room was a good size and the beds were comfortable.

Cons:

The welcome and subsequent interactions with staff felt flat and insincere.

2026-10-11 • via Nuitee
G
GARY • family_with_children • us
8
Pleasant
Pros:

Modern facilities, cleanliness

Cons:

Room was not ready even though booked several months in advance, and checked in late in day.

2026-10-08 • via Nuitee
K
Kevin • solo_traveller • us
9
2026-10-07 • via Nuitee
M
Marta • couple • us
7
Oh well
Pros:

The breakfast staff! Lou and Katherine were so helpful. The food and the service were excellent. The two of them really stand out as exemplary employees.

Cons:

We got there to check in at 5:30 pm. Our room wasn’t ready. Quite a number of other travelers were coming in at the same time and had the same problem. Only one staff member was there trying to help everyone. I asked her to check with housekeeping for a time. She did, but this caused grumbling by whoever was on the other end of phone call who then hung up. They were short staffed and it sure showed! BTW Elevator floor was really dirty.

2026-10-07 • via Nuitee