Shenzhen OCT Gankeng Ancient Town Phoenix Hakka Hotel

Hotels
8.3 (2 reviews)
1F, Nanxianglou, Building A, No.2, Gankeng Ancient Town, No.18, Ganli Road, Longgang District , Shenzhen , cn

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Calm location
Large suite with nice decor
Cons:
Cleanliness issues
Limited service staff
Lack of amenities

Categories

Cleanliness
5.66
The hotel was perceived as not clean, with mentions of unsatisfactory conditions in the bathroom.
Service
9.13
Standard service for a hotel of this rating, but only one person at the reception noted.
Location
9.17
Calm location away from busy streets but close to Hakka Town.
Room Quality
8.62
Large suite with pretty traditional decor, though concerns about lighting.
Amenities
7.15
Lack of WiFi and coffee amenities reported, impacting overall satisfaction.
Value for Money
8.61
Decent value given the location and size, despite cleanliness issues.
Food and Beverage
9.16
No specific comments on food and beverage, assumed standard for the hotel tier.
Overall Experience
8.93
Balanced rating influenced by both positives and considerable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:26

Property Description

Luxurious Amenities - Enjoy a sauna, hot tub, and evening entertainment at our hotel. Relax and unwind in style.

Family-Friendly Activities - Kids' club, children's playground, and buffet breakfast to keep the whole family entertained and satisfied.

Convenient Location - Close to major landmarks like Shenzhen Stadium and Shenzhen North Railway Station, with easy access to free WiFi and a business centre for your needs.

Experience the perfect blend of luxury and comfort at Shenzhen OCT Gankeng Ancient Town Phoenix Hakka Hotel. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2 reviews
Cleanliness: 5.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.93
C
Catherine • family_with_children • fr
5
La décoration ne suffit pas à rendre l’hôtel confortable
Pros:

Hôtel calme loin de l’agitation des rues animées mais proche et bien placé dans Hakka Town. Grande suite sympa avec une décoration traditionnelle jolie.

Cons:

Il n’y avait en général qu’une seule personne à l’accueil. Pas de wifi donc pas de télé dans une des chambres doubles qu’on a eu. Pas de café de courtoisie. Aucune lumière quand on sortait de l’ascenseur et pas de lumière devant la porte de la chambre. Cela rendait les déplacements dangereux et un peu inquiétant.
Équipement vieillissant. Impression que l’hôtel n’est pas propre. Il y avait des vers dans les toilettes.

2025-08-16 • via Nuitee
R
Ronan • family with young children • hk
10
Exceptional
Pros:

Very clean and right in the middle of the old town .

Cons:

I liked everything.

2025-03-24 • via Nuitee