The Sanctuary Resort Pattaya, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8 (967 reviews)
352/430 หมู่ 12, ถ. พระตำหนัก ซอย 5 อ. บางละมุง , Pattaya South , th

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Room cleanliness issues
Breakfast quality under expectations

Categories

Cleanliness
7
There were complaints about room cleanliness and lingering smoke odors, which detracts from the overall impression.
Service
9
Staff were frequently noted as friendly and helpful, contributing positively to the experience.
Location
9
The hotel location was praised for being excellent, close to various attractions.
Room Quality
7.5
Rooms were mentioned positively for their size and decor, but issues with facilities were noted.
Amenities
8
Amenities such as the rooftop pool and fitness center were appreciated, though some mentioned the gym needs improvement.
Value for Money
8
Generally, guests felt the hotel provided good value for the price, though some services could be improved.
Food and Beverage
7.5
The breakfast buffet received mixed reviews, some guests expected better quality.
Overall Experience
8
Despite some issues, many guests left with a positive overall experience and were likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 23:34

Property Description

Luxurious Accommodation

The Sanctuary Resort Pattaya, BW Signature Collection, located just 200 meters from Pratumnak Beach, offers 5-star accommodation with city views and balconies. The rooms are elegantly furnished with modern amenities including air conditioning, flat-screen TVs, and private bathrooms with free toiletries. Some units even feature a hot tub and terrace for ultimate relaxation.

Top-Notch Facilities

Guests can enjoy the outdoor swimming pool, fitness centre, and garden on the property. The hotel also boasts a restaurant, shared lounge, and room service, ensuring a comfortable stay. Free WiFi, a 24-hour front desk, and concierge service are available for convenience.

Prime Location

Situated near Dongtan Beach and Paradise Beach, this resort provides easy access to Pattaya's popular attractions. With U-Tapao Rayong-Pattaya International Airport just 48 km away, The Sanctuary Resort Pattaya, BW Signature Collection is the perfect choice for your next getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 967 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
S
scott • family_with_children • gb
10
2026-03-21 • via Nuitee
S
scott • extended_group • gb
10
2026-03-21 • via Nuitee
S
scott • family_with_children • gb
10
Pros:

Great location, beautiful rooms, amazing staff

2026-03-21 • via Nuitee
R
Rani • solo_traveller • bd
5
2026-03-21 • via Nuitee
K
Kaos • extended_group • au
10
2026-03-21 • via Nuitee
N
Natalia • couple • nz
10
2026-03-20 • via Nuitee
P
Per Anders • couple • se
7
2026-03-19 • via Nuitee
S
Svetlana • couple • ru
10
2026-03-19 • via Nuitee
S
Svetlana • couple • ru
10
2026-03-19 • via Nuitee
T
Thisal • extended_group • au
8
2026-03-18 • via Nuitee
S
Susan • extended_group • au
8
2026-03-17 • via Nuitee
R
Ryan • extended_group • gb
10
Great location, friendly staff, clean and food was amazing!
Pros:

Location was great for us as a family, the fish tank in the restaurant, it was very modern and so clean.

Cons:

Everything was perfect.

2026-03-15 • via Nuitee
C
Carrie • couple • gb
9
Lovely place to stay in Pattaya
Pros:

Stylish with plenty of if amenities

2026-03-14 • via Nuitee
S
Siv Och Stefan • extended_group • se
6
2026-03-13 • via Nuitee
K
Kristoffer • couple • se
9
2026-03-12 • via Nuitee
N
Natalia • couple • nz
10
2026-03-12 • via Nuitee
Волык • couple • ru
8
Pros:

Расположение

2026-03-10 • via Nuitee
O
Oksana • couple • ru
7
2026-03-10 • via Nuitee
J
Juha • couple • fi
9
2026-03-09 • via Nuitee
N
Neil • couple • th
8
Pros:

It's a great hotel but 4 star definitely not a 5 star

Cons:

Nothing

2026-03-07 • via Nuitee