Hawthorn Extended Stay by Wyndham Columbia-Ft Jackson

Hotels
Hawthorn Suites
7 (368 reviews)
1539 Horseshoe Drive , Columbia , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
Infestation issues
Cleanliness concerns
Misleading room descriptions

Categories

Cleanliness
5.96
Cleanliness of the rooms was appreciated, but several comments indicated issues such as trash outside and infestation concerns.
Service
7.93
The staff was friendly and helpful, making the check-in and overall interaction satisfactory.
Location
8.47
Conveniently located close to the freeway and nearby restaurants, generally favored by guests.
Room Quality
6.92
Rooms were spacious and appreciably set up; however, issues like peeling tubs affected perceptions.
Amenities
6.95
Amenities met basic expectations, but there were mentions of missing items like extra pillows.
Value for Money
6.41
The combination of rates and offered quality, with some guests feeling misled regarding room access.
Food and Beverage
6.46
Breakfast was noted to need improvement, although some guests enjoyed the meal overall.
Overall Experience
6.93
The stay was adequate for many, but several significant issues impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:23

Property Description

Modern Amenities
Hawthorn Extended Stay by Wyndham Columbia-Ft Jackson boasts a range of modern amenities, including a seasonal outdoor swimming pool, fitness centre, and free WiFi throughout the property for guests' convenience.

Convenient Location
Situated just a short distance from attractions like Robert Mills House and Gardens, Columbia Museum of Art, and South Carolina State Museum, our hotel offers easy access to the best of Columbia.

Exceptional Service
Enjoy a comfortable stay with our attentive staff ready to assist you 24/7 at the front desk. Whether you need room service or local recommendations, we're here to make your stay memorable.

Book now for a relaxing and enjoyable stay at Hawthorn Extended Stay by Wyndham Columbia-Ft Jackson.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Mar 4, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 368 reviews
Cleanliness: 5.96
Service: 7.93
Location: 8.47
Room Quality: 6.92
Amenities: 6.95
Value for Money: 6.41
Food and Beverage: 6.46
Overall Experience: 6.93
S
Stephanie family_with_children us
7
Okay
Pros:

The room has a kitchenette

Cons:

The carpet in the room was old ,dirty and torn. The $250 hold that is placed on your card that you don't know about until you check in.

2026-07-25 via Nuitee
Q
Qujuan solo_traveller us
2
Wyndham needs to do better
Pros:

Nothing it was trashy

Cons:

Property needs a complete upgrade

2026-07-20 via Nuitee
L
Left family_with_children us
6
Pros:

Great awesome excellent

2026-07-20 via Nuitee
L
Leah family_with_children us
9
Pros:

I'm glad I didn't believe the reviews

Cons:

I was Overall pleased

2026-07-14 via Nuitee
M
my vibe! solo_traveller us
10
2026-07-13 via Nuitee
V
Vanessa family_with_children us
10
2026-07-12 via Nuitee
R
Ra'Kelia solo_traveller us
10
2026-07-10 via Nuitee
O
Olivia family_with_children us
10
2026-07-09 via Nuitee
V
Varnell solo_traveller us
5
It was good enough but it could have been much better. I don't if I would come back
Pros:

It was quiet and i was able to relax. I didn't hear excessive noise coming from outside. Two beds for me. I had a suite so there was extra space to move around. I also received a coupon for a complimentary appetizer with a entree for Texas Roadhouse. The hotel is near the interstate and there are plenty restaurants nearby.

Cons:

The sofa was the extra firm. I had put one of the bed pillows behind my back to get somewhat comfortable. I understand the logic is they wanted furniture that would last a long time but it really took away from my ability to relax and enjoy my stay. They had another regular chair and it also was uncomfortable. They really should rethink their choice of furniture. The furniture is some the worst I've experienced at a hotel.

2026-07-08 via Nuitee
S
Stephanie family_with_children ca
10
2026-07-06 via Nuitee
M
michael solo_traveller us
10
2026-07-06 via Nuitee
Q
Quantavois solo_traveller us
10
Pros:

The Front desk concierge Danni/Danny was very very helpful and extremely nice....

2026-07-06 via Nuitee
A
Angela couple us
8
2026-07-06 via Nuitee
M
Mamie family_with_children us
8
Pros:

Danny was very helpful and pleasant. Our day turn completely around when we met her. She definitely made our stay worth while. We will be back for sure.

Cons:

My guess that booked over top of me had some strong chemicals smell coming from their room. The last three days we could barely breathe in our room.

2026-07-05 via Nuitee
E
Eldridge couple us
6
2026-07-04 via Nuitee
C
Caryn solo_traveller us
7
Pros:

The room was large and it was nice that had a little kitchenette area. The beds were decently comfortable

Cons:

We went down to the pool and it was closed 45 minutes early. Pool closes at 9:00 p.m., which seems way too early to me.

2026-06-29 via Nuitee
B
Bartell extended_group us
10
Blissful and overall happy with the staff! My wedding weekend was amazing!
Pros:

The staff! I enjoyed the customer service especially assisting me on my wedding weekend!

Cons:

Hawthorn rooms need to be updated and cleaned thoroughly! I was accommodated and stayed on the Wyndham side.

2026-06-26 via Nuitee
E
Elvin couple us
8
2026-06-25 via Nuitee
L
Louis couple us
6
2026-06-24 via Nuitee
B
Brady couple us
8
2026-06-23 via Nuitee