City Express Plus by Marriott Mazatlan

Hotels
•
City Express
8.9 (59 reviews)
Av. del Palmar esquina con Blvd Marina Mazatlan 2224 , Mazatlán , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Cons:
Limited breakfast options
Maintenance issues

Categories

Cleanliness
8.61
There were mentions of cleanliness, but concerns about maintenance and repair issues.
Service
9.58
Staff was consistently described as friendly and accommodating.
Location
9.12
Mentioned as a positive aspect in general terms, ideal for travelers.
Room Quality
9.57
The beds were considered very comfortable and rooms generally clean.
Amenities
8.1
Limitations regarding breakfast options and missing items in the room.
Value for Money
9.06
Overall, guests felt the hotel offered good value for the price.
Food and Beverage
7.61
Breakfast options were criticized as limited and not satisfactory.
Overall Experience
9.58
Despite some negatives, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:21

Property Description

Luxurious Accommodation with Stunning Amenities

Located in Mazatlán, City Express Plus by Marriott Mazatlan is a luxurious 4-star hotel just 1.5 km from Cerritos/Brujas Beach. Guests can enjoy an outdoor swimming pool, free private parking, a restaurant, and a bar during their stay.

Convenience at Your Fingertips

This non-smoking property offers free WiFi, room service, and a 24-hour front desk for guests' convenience.

Nearby Attractions and Accessibility

Explore nearby attractions like Punta del Sabalo (2 km) and Plazuela Machado (12 km). Plus, with the General Rafael Buelna International Airport only 33 km away, getting to and from the hotel is a breeze.

Ready to experience luxury and convenience in Mazatlán? Book your stay at City Express Plus by Marriott Mazatlan now!

Important information:

Only pets weighing a maximum of 15 kilograms (33 pounds) are permitted; please present your pet upon check-in

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 59 reviews
Cleanliness: 8.61
Service: 9.58
Location: 9.12
Room Quality: 9.57
Amenities: 8.1
Value for Money: 9.06
Food and Beverage: 7.61
Overall Experience: 9.58
R
Roman • solo_traveller • cr
10
Disfrute total
Pros:

Muy acogedor, las instalaciones, la piscina, todo excelente.

2026-02-09 • via Nuitee
M
Mario • family_with_children • mx
10
2026-01-25 • via Nuitee
M
Martha Rocio • solo_traveller • us
9
2026-01-19 • via Nuitee
A
Araceli • family_with_children • us
10
Pleasant
Pros:

The location, design the friendly and helpful staff

Cons:

That the water in the shower wasn’t hot it was just warm-cold

2026-01-19 • via Nuitee
K
KEIRIS • family_with_children • mx
8
MOLESTIA MUSICA GRABADA
Pros:

EL PRECIO

Cons:

MUCHO RUIDO ATRAS DE UNA BARDA DEL HOTEL

2026-01-16 • via Nuitee
E
Erick • couple • mx
7
2026-01-15 • via Nuitee
J
Jesus Fernando • solo_traveller • mx
9
2026-01-08 • via Nuitee
A
Abraham javier • family_with_children • mx
10
Pros:

Comodidad

Cons:

Pulsera

2026-01-04 • via Nuitee
F
Felipe Adrián • family_with_children • mx
7
Pros:

Las habitaciones y la cama era muy cómoda, perfecta para descansar

Cons:

El desayuno, era muy limitado y tardaban en surtir de nuevo

2026-01-03 • via Nuitee
F
Felipe Adrián • family_with_children • mx
8
2026-01-03 • via Nuitee
B
Bejarano Muñoz • couple • mx
10
2026-01-03 • via Nuitee
L
Lou • family_with_children • us
10
Pros:

Staff super friendly and accommodating and accommodated my needs even though I speak limited Spanish

2025-12-09 • via Nuitee
V
Villarreal • family_with_children • mx
9
Pros:

La cama muy cómoda

Cons:

El desayuno está muy pobre e ido a otros hoteles que tienen desayuno incluído y está super completo este me quedo a deber la verdad

2025-11-23 • via Nuitee
S
Sergio • family_with_children • mx
1
Pros:

Al reservar ofrecen desayuno incluido y era desayuno continental.

Cons:

Ofrecen desayuno incluido y era falso cobraban 150/persona si querías desayuno normal.

2025-11-21 • via Nuitee
C
CASTRO • extended_group • mx
10
2025-11-15 • via Nuitee
A
Arvizu • couple • us
10
Pros:

La cama es muy cómoda, esta limpio, ideal para descansar

2025-10-30 • via Nuitee
J
JULIETA • couple • mx
10
2025-10-25 • via Nuitee
D
Dennis • solo_traveller • ca
7
Better than most for the price.
Pros:

Breakfast was good. Slow toaster. No pancakes or waffles. Fruit was meh. Excellent service. No glasses or coffee maker in the room. Had to beg to just get a wine glass in the room. Staff was normally very helpful.

Cons:

Put glasses in the room. Not styrofoam ones. Put a coffee maker in there as well. Also a small fridge.

2025-10-14 • via Nuitee
J
jimenez heredia • family_with_children • mx
9
2025-09-20 • via Nuitee
J
Jorge Luis BS • family_with_children • mx
8
Pros:

Ubicación y sábanas y almohadas limpias

Cons:

Aire acondicionado que no lo esté el control con nosotros. Tienes que hablar a recepción para que ellos lo ajusten le suban o le bajen.... me pareció incomodo.
El baño se dañó les avisamos y nunca lo arreglaron...se les pasó me decían.
El desayuno que incluye es básico ya lo sabemos. Tiene un costo si queremos algo más de la barra donde está el huevo y chilaquiles.
No tenían crema ni algún accesorio para acompañar los chilaquiles solo queso y cebolla nada de crema, tocino etc.

2025-09-18 • via Nuitee