Four Points by Sheraton Sonmarg Resort

Hotels
Four Points by Sheraton
7.8 (63 reviews)
Mouza, Sonamarg, Kangan , Sonāmarg , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Stunning views
Beautiful location
Good breakfast
Cons:
Dirty bathrooms
Slow service
Poor food quality

Categories

Cleanliness
6.76
Bathroom was dirty; tiles were broken.
Service
8.23
Staff is courteous but service can be slow and unresponsive.
Location
9.27
Beautiful property in a stunning location.
Room Quality
7.22
Room functionality issues reported, no AC and suffocating.
Amenities
6.75
Limited activities available; could use local events.
Value for Money
7.71
Overall not worth the brand Sheraton given the quality.
Food and Beverage
7.26
Food and breakfast need improvement; service slow.
Overall Experience
9.23
Stunning views and beautiful property, but several areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:28

Property Description

Luxurious Accommodation
Experience comfort and convenience in our well-appointed rooms with modern amenities like flat-screen TVs, minibars, and coffee machines.

Dining Diversity
Enjoy a delectable dining experience at our on-site restaurant offering a variety of cuisines including Indian, Italian, and Thai, catering to all dietary preferences.

Outdoor Adventure
Explore the picturesque surroundings of Sonāmarg and indulge in thrilling outdoor activities like skiing with the convenience of ski storage and car hire services available.

To book your stay at Four Points by Sheraton Sonmarg Resort and create unforgettable memories, reserve now!

Important information:

Rate of GST associated with the room selection: 5% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 63 reviews
Cleanliness: 6.76
Service: 8.23
Location: 9.27
Room Quality: 7.22
Amenities: 6.75
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 9.23
J
Joshva family_with_children in
8
2026-03-22 via Nuitee
A
Afzal Akhtar family_with_children in
10
Cozy and perfect stay, will visit again soon.
Pros:

I really like the staff and how they served us our meals with top class hospitality.

Cons:

We had to wait for 3 hours to get drinking water and landlines werent working.

2026-02-24 via Nuitee
A
Ann couple ke
10
Amazing
Pros:

Beautiful property with amazing views. The hospitality was really good. I enjoyed the breakfast spread. The balcony had really good views. Words cannot explain how impressed i was.
Activities are just outstanding the hotel

Cons:

Nothing. Everything was amazing

2026-02-12 via Nuitee
K
KIRAN family_with_children in
10
2026-01-27 via Nuitee
A
Anoop couple in
1
pathetic hotel and never go with the property
Pros:

Nothing there to be liked

Cons:

Staff specially Aadil and Aarif... very rude and always in the mood to fight.
Pathetic people

2025-12-22 via Nuitee
M
MUHAMMAD ERILO GIOVANI PUTRA family_with_children id
10
2025-12-07 via Nuitee
A
Avanika extended_group in
7
Stunning views, new and beautiful property but got a lot to improve
Pros:

Beautiful property in a stunning location! Food and breakfast can be improved. Not much to do at the property — they could do with some local music performance or some kind of event or give bonfire complimentary because it can get boring!

Cons:

Food could be improved. Bathroom doors don’t close or lock properly. Overall service was okay but slow. Food served in rooms could be covered to avoid getting cold.

2025-11-23 via Nuitee
S
SANGEETA couple in
5
2025-10-26 via Nuitee
Y
Yusuf family_with_children in
10
Pros:

Good breakfast was good

Cons:

All was well

2025-10-16 via Nuitee
S
Siti Solehah couple my
10
2025-10-09 via Nuitee
J
Jimmy extended_group gb
6
Sub-standard Sheraton
Pros:

The location

Cons:

Considering the hotel is only 15 months old, it didn’t look new. The workmanship on the property- bathroom grouting, painting, craftsmanship is poor for an international brand such as Sheraton.
The dinner in the restaurant was poor so was the quality of the service from the Receptionist.

2025-09-10 via Nuitee
H
Hakeem couple in
6
Pros:

A place

Cons:

Dinner serving was very slow, Tourists were most concerned than the locals.
And it happened for lunch and dinner both.
Poor service as the service was too late had to wait for 50 minutes to get served. Thanks

2025-08-22 via Nuitee
S
SUSHMITA family_with_children in
9
2025-08-03 via Nuitee
K
KRISHAN extended_group in
5
2025-07-22 via Nuitee
R
Ravender Singh family_with_children in
1
Pros:

Nothing except it's location but there are more property near to this with same of better view it's a shame on the name of sheraton

Cons:

It's like 2 star property, tiles are broken, bathroom are dirty water blocking

2025-07-22 via Nuitee
K
Kamaldeep family_with_children au
10
2025-07-17 via Nuitee
J
Jumsheed family_with_children in
3
Not worth the brand Sheraton though staff are good
Pros:

Staff is courteous but won’t go extra mile

Cons:

The fact that there is no AC though fan was provided and there is no option to have windows open. It gets very hot and suffocating in the rooms. I booked for two days but had to leave just after one day since my son got sick and wasn’t sure if hotel could have helped so I left.
Overall not worth the brand Sheraton for sure

2025-07-07 via Nuitee
S
Srinivasan young couple ae
10
Exceptional
2025-06-18 via Nuitee
A
Ashok group in
9
Wonderful experience.
Pros:

The beautiful location,their welcome and food.

Cons:

Unfortunately due to local problems,very less occupancy.

2025-06-16 via Nuitee
S
Sharmistha family with young children in
10
Exceptional
2025-06-06 via Nuitee