The Mayfair Hotel Times Square, an Ascend Collection

Hotels
•
Ascend Collection
8.5 (3439 reviews)
242 West 49th Street , New York , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Small rooms
Limited food options
Noise from the street

Categories

Cleanliness
8.25
Most reviews indicate a clean environment with some mentions of small rooms.
Service
9.25
Many reviews highlight friendly and accommodating staff.
Location
9.25
Location is frequently praised for convenience and proximity to attractions.
Room Quality
7.75
Several reviews note that rooms are small, which affected overall comfort.
Amenities
8.25
Amenities were considered adequate, though lacking in some areas.
Value for Money
8.75
Many guests felt it was good value for the price paid.
Food and Beverage
7.75
Limited food options available on-site were noted.
Overall Experience
8.75
Overall, guests expressed satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:51

Property Description

Central Location in the Theater District
Experience the heart of Manhattan at the newly renovated Historic Mayfair Hotel, just steps away from Times Square and Broadway theaters.

Personalized Concierge Service
Our 24-hour concierge service ensures you make the most of your NYC trip with tailored recommendations and assistance.

Modern Rooms with City Views
Choose from our selection of 73 newly renovated rooms, including deluxe suites with stunning city views, and enjoy complimentary high-speed WiFi during your stay.

Immerse yourself in the vibrant energy of NYC at the Historic Mayfair Hotel. Book now for an unforgettable experience in the Theater District!

Important information:

Please note that same-day reservations and reservations made 1 day before the date of arrival are nonrefundable.

The hotel does not accept package deliveries on behalf of the guests.

Please note, this property does not accept cash payments.

Please note that for reservations of 5 rooms or more, additional supplements and alternate policies may apply. Minimum check-in age: 21. Government ID required. Smoke Free Hotel. Daily Mandatory Destination Fee will be added to the room rate and includes: high speed internet; free local and long distance calls. Streaming available.
One complimentary gym pass per stay.

You are required to present the same credit card used to book the reservation during check-in at the Hotel. Cardholder's name and Reservation's name must be the same. For identification at the check-in counter, you must use a credit card with the card number and name stamped into it. You are required to input your first name and last name exactly as displayed on the credit card.

Age restriction - Check-in is only possible for guests who are 21 years old or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3439 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
N
noriko • solo_traveller • jp
8
最高の滞在だった。また、泊まりたいです。ありがとうございました。
Pros:

タイムズスクエアから近く、ありとあらゆる観光地が徒歩圏内、地下鉄も乗りやすい場所だった。お部屋もコンパクトながら、小さなクローゼットもあり、スーツケースは大きいものと小さいものが広げられた。バスタブはないがちゃんと仕切りのあるシャワーブースでシャンプーがいい香りだった。私は英語が苦手だったがとても親切だった。

Cons:

お部屋の扉を開けるのに毎回とても苦労した。蹴り破る勢いで扉を押さないと開かなかった。
お部屋にケトルやお水の用意がなかったのも少し残念だった。自分で用意してきたから不便はなかったがあった方がいいと思う。
あと、電子レンジあるとなおいい。

2026-02-14 • via Nuitee
I
Ian • family_with_children • ar
10
Pros:

la ubicación es un 10/10

Cons:

si bien las piezas son chicas, no dejan de ser cómodas

2026-02-14 • via Nuitee
M
Minhaj • solo_traveller • qa
10
Pros:

Nice i came again again

Cons:

❤️

2026-02-14 • via Nuitee
K
Kristi • family_with_children • us
10
Great Location, Nice Updates
Pros:

We were able to walk to many of the locations we wanted to visit. What a great location, not far from Times Square and solidly located in the theater district.

2026-02-14 • via Nuitee
M
Moussa • solo_traveller • us
8
2026-02-14 • via Nuitee
D
Deborah • couple • us
1
Pros:

Location

Cons:

Our room was downgraded due to a plumbing issue and no partial refund was issued. Manager wasn’t available the entire time to handle the issue. Had the front desk member inform us., and told us there was nothing he could do.

2026-02-13 • via Nuitee
W
wilkin • solo_traveller • es
10
Todo perfecto, y el lugar lo mejor
Pros:

Era correcto

Cons:

Tod correcto

2026-02-13 • via Nuitee
A
alba • couple • es
10
2026-02-12 • via Nuitee
A
Alfonso Velásquez • family_with_children • cl
10
Tranquila y comoda estancia en Times Square
Pros:

La limpieza del hotel, el silencio en las habitaciones considerando que la zona era bulliciosa, la disponibilidad de té, cafe y agua para los huespedes, buen wifi.
En general un excelente hotel con una inmejorable ubicación, a pasos del metro y de Times Square.

2026-02-12 • via Nuitee
Z
Zariah • couple • us
6
2026-02-12 • via Nuitee
L
Lola • couple • es
1
Habitación extremadamente pequeña
Pros:

ubicación

Cons:

Habitación extremadamente pequeña, no hay espacio ni para abrir las maletas, las puertas no se abren del todo y no hay ni mesita de noche. El suelo estaba desnivelado y las maletas rodaban solas. La ventana no se puede abrir, así que no hay ventilación. Puse el cartel de “No molestar” y aun así entraron a la habitación. Además, cobran 2$ por maleta tras el check-out, algo que nunca me había pasado. La única cosa positiva es la ubicación, que es excelente. No volvería a este alojamiento.

2026-02-12 • via Nuitee
A
Alfonso Velásquez • family_with_children • cl
10
Hotel excelente en NY
Pros:

Visitamos NY dos veces en una semana y dada la excelente experiencia que tuvimos la primera vez decidimos volver a hospedarnos acá. Todo estaba perfecto.

2026-02-12 • via Nuitee
C
Cecilia • family_with_children • ar
7
Pros:

La ubicación súper céntrica, cerca de los príncipales lugares turísticos.

Cons:

No tener desayuno incluído, y sobre todo el tamaño de la habitación.

2026-02-11 • via Nuitee
E
Edith • couple • pe
8
Bien
Pros:

Ubicación

Cons:

Precio elevado para lo que es

2026-02-11 • via Nuitee
M
Matheus • extended_group • br
10
Cons:

Ao usar o ferro de passar roupas na tomada do lado da cama, os USB de carregamento pararam de funcionar. Gerando leve inconveniente para carregar os dispositivos.

2026-02-11 • via Nuitee
F
Farah • solo_traveller • us
10
2026-02-11 • via Nuitee
K
Katherine • solo_traveller • ec
10
2026-02-11 • via Nuitee
L
lina • solo_traveller • jo
8
2026-02-11 • via Nuitee
M
mattia • solo_traveller • it
10
2026-02-10 • via Nuitee
S
Silva • couple • br
9
2026-02-10 • via Nuitee