The Mayfair Hotel Times Square, an Ascend Collection

Hotels
•
Ascend Collection
8.5 (3692 reviews)
242 West 49th Street , New York , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Concierge service
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Small rooms
Limited food options
Noise from the street

Categories

Cleanliness
8.25
Most reviews indicate a clean environment with some mentions of small rooms.
Service
9.25
Many reviews highlight friendly and accommodating staff.
Location
9.25
Location is frequently praised for convenience and proximity to attractions.
Room Quality
7.75
Several reviews note that rooms are small, which affected overall comfort.
Amenities
8.25
Amenities were considered adequate, though lacking in some areas.
Value for Money
8.75
Many guests felt it was good value for the price paid.
Food and Beverage
7.75
Limited food options available on-site were noted.
Overall Experience
8.75
Overall, guests expressed satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:51

Property Description

Central Location in the Theater District
Experience the heart of Manhattan at the newly renovated Historic Mayfair Hotel, just steps away from Times Square and Broadway theaters.

Personalized Concierge Service
Our 24-hour concierge service ensures you make the most of your NYC trip with tailored recommendations and assistance.

Modern Rooms with City Views
Choose from our selection of 73 newly renovated rooms, including deluxe suites with stunning city views, and enjoy complimentary high-speed WiFi during your stay.

Immerse yourself in the vibrant energy of NYC at the Historic Mayfair Hotel. Book now for an unforgettable experience in the Theater District!

Important information:

Please note that same-day reservations and reservations made 1 day before the date of arrival are nonrefundable.

The hotel does not accept package deliveries on behalf of the guests.

Please note, this property does not accept cash payments.

Please note that for reservations of 5 rooms or more, additional supplements and alternate policies may apply. Minimum check-in age: 21. Government ID required. Smoke Free Hotel. Daily Mandatory Destination Fee will be added to the room rate and includes: high speed internet; free local and long distance calls. Streaming available.
One complimentary gym pass per stay.

You are required to present the same credit card used to book the reservation during check-in at the Hotel. Cardholder's name and Reservation's name must be the same. For identification at the check-in counter, you must use a credit card with the card number and name stamped into it. You are required to input your first name and last name exactly as displayed on the credit card.

Age restriction - Check-in is only possible for guests who are 21 years old or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 3692 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
R
Rebecca • family_with_children • us
8
Great location but very small room looking out at a concrete wall, but we were out exploring all day.
Pros:

The location is great. Our room was clean and the bed was comfortable. The refrigerator in the room was nice to have. Coffee and tea in the lobby was appreciated.

Cons:

Our room was very small. There was maybe 18 inches of space on either side of the bed.

2026-04-11 • via Nuitee
N
Nuria • couple • es
9
Acogedor y práctico
Pros:

Servicio gratuito de agua, café, chocolate caliente e infusiones todo el día. Las habitaciones muy cómodas, silenciosas y recien reformadas. Personal muy amable.

Cons:

Habitaciones un poco pequeñas y sin vistas a la calle.

2026-04-11 • via Nuitee
E
Erika • couple • it
10
2026-04-11 • via Nuitee
S
Stephen • solo_traveller • us
8
Clean, comfy, and welcoming hotel with a great staff
Pros:

location was great. very friendly and helpful staff. room was comfy and spotlessly clean. excellent bathroom, lots of hot water and towels. small hotel that felt homey and welcoming.

2026-04-11 • via Nuitee
J
Jamie • solo_traveller • us
7
It’s a great location and the staff are friendly. I would stay again.
Pros:

Great location! Within walking distance to my theater and places to eat. The staff were also super nice.

Cons:

It seems to be a pretty old building. There is one elevator and it is SMALL.

2026-04-11 • via Nuitee
M
Mark • family_with_children • us
9
Friendly, helpful staff, nice accommodations at a great location and reasonable price.
Pros:

Location, price, room was fine, staff friendly and courteous

2026-04-11 • via Nuitee
M
Marianne • couple • us
10
Pros:

Great location. Coffee in the lobby. Friendly staff. Close to several subway lines.

2026-04-11 • via Nuitee
E
Effi • family_with_children • gr
10
Αν έρθω ξανά στη ΝΥ, εκεί θα μείνω!
Pros:

Αξιοπρεπέστατο μικρό ξενοδοχείο με εξαιρετικό προσωπικό σε πολύ βολικό σημείο τόσο για μετακινήσεις όσο και για βόλτες. Το δωμάτιο ήταν μικρό, αλλά καλαίσθητο και πολύ ευχάριστο να μένεις.

Cons:

Ήταν γενικά ένα καθαρό ξενοδοχείο. Θα μπορούσε να δώσει έμφαση στη λεπτομέρεια στην καθαριότητα.

2026-04-10 • via Nuitee
W
William • solo_traveller • us
8
Nice hotel in a great location
Pros:

Staff and clean

Cons:

Bathroom sink very small

2026-04-10 • via Nuitee
A
Andras • solo_traveller • gb
10
Cons:

Nem volt vízmelegítő a szobában.

2026-04-10 • via Nuitee
A
Alessandra • family_with_children • br
9
Pros:

Muito bem localizado! O chuveiro que é fraquinho, mas quentinho. Os quartos tem janelas acusticas. Muito bom. Recomendo.

2026-04-10 • via Nuitee
C
Clifford • couple • ca
8
On the whole we had a very pleasant stay.
Pros:

The staff was attentive and the room spotlessly clean. The location was superb.

Cons:

The room was small, but one expects that in NYC. There was only one elevator, and it too was small. The hotel charged us to store our luggage for a few hours after we had checked out, which was new to us.

2026-04-09 • via Nuitee
B
Brooke • couple • us
8
2026-04-09 • via Nuitee
P
Patricia • couple • us
8
My stay very comfortable
Pros:

The location was perfect

Cons:

The shower good have been more powerful

2026-04-09 • via Nuitee
R
Rebeca • solo_traveller • us
1
Pros:

Donde está situado

Cons:

El espacio

2026-04-09 • via Nuitee
S
Summerlee • solo_traveller • us
8
2026-04-08 • via Nuitee
A
Alexia • couple • fr
8
2026-04-08 • via Nuitee
K
Kathryn • solo_traveller • us
9
Perfect location
Pros:

Perfect location. Wonderful reception staff.

Cons:

Some old linens. Lump in bed. Some outside noise.

2026-04-08 • via Nuitee
M
Mark • couple • us
10
2026-04-07 • via Nuitee
Z
Zachary • family_with_children • us
1
Tiny rooms. Weird, old, outdated hotel.
Pros:

No breakfast served. Bare bones.

Cons:

Tiny rooms. Deceiving room photos. Tiny tiny elevators. Staff was non-english speaking.

2026-04-07 • via Nuitee