The Mayfair Hotel Times Square, an Ascend Collection

Hotels
Ascend Collection
8.5 (4230 reviews)
242 West 49th Street , New York , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Small rooms
Limited food options
Noise from the street

Categories

Cleanliness
8.25
Most reviews indicate a clean environment with some mentions of small rooms.
Service
9.25
Many reviews highlight friendly and accommodating staff.
Location
9.25
Location is frequently praised for convenience and proximity to attractions.
Room Quality
7.75
Several reviews note that rooms are small, which affected overall comfort.
Amenities
8.25
Amenities were considered adequate, though lacking in some areas.
Value for Money
8.75
Many guests felt it was good value for the price paid.
Food and Beverage
7.75
Limited food options available on-site were noted.
Overall Experience
8.75
Overall, guests expressed satisfaction and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:51

Property Description

Central Location in the Theater District
Experience the heart of Manhattan at the newly renovated Historic Mayfair Hotel, just steps away from Times Square and Broadway theaters.

Personalized Concierge Service
Our 24-hour concierge service ensures you make the most of your NYC trip with tailored recommendations and assistance.

Modern Rooms with City Views
Choose from our selection of 73 newly renovated rooms, including deluxe suites with stunning city views, and enjoy complimentary high-speed WiFi during your stay.

Immerse yourself in the vibrant energy of NYC at the Historic Mayfair Hotel. Book now for an unforgettable experience in the Theater District!

Important information:

Please note that same-day reservations and reservations made 1 day before the date of arrival are nonrefundable.

The hotel does not accept package deliveries on behalf of the guests.

Please note, this property does not accept cash payments.

Please note that for reservations of 5 rooms or more, additional supplements and alternate policies may apply. Minimum check-in age: 21. Government ID required. Smoke Free Hotel. Daily Mandatory Destination Fee will be added to the room rate and includes: high speed internet; free local and long distance calls. Streaming available.
One complimentary gym pass per stay.

You are required to present the same credit card used to book the reservation during check-in at the Hotel. Cardholder's name and Reservation's name must be the same. For identification at the check-in counter, you must use a credit card with the card number and name stamped into it. You are required to input your first name and last name exactly as displayed on the credit card.

Age restriction - Check-in is only possible for guests who are 21 years old or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 4230 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
J
Jorge family_with_children pe
2
Cons:

La habitación es muy pequeña

2026-08-08 via Nuitee
R
Romero couple us
9
Muy agradable y cómodo, perfecto ya que está ubicado cerca de lugares donde visitar
Pros:

La recepción, fue particularmente atenta

Cons:

Que no tuviera estacionamiento

2026-08-08 via Nuitee
A
Andrew couple us
1
This was terrible overall from the uneven room that wasn’t level to the stains on the bed to not being able to sleep at
Pros:

The only thing I liked was its location to Radio City Music Hall which is where I had tickets to see a show

Cons:

The bed and room were slanted meaning the ground was not level. Go to room 507 to see with your own eyes. I couldn’t sleep because of this plus I was dizzy just walking around the room. There were also two stains on the bed sheets which was disgusting. I would not stay here again.

2026-08-08 via Nuitee
K
Kathleen solo_traveller gb
10
2026-08-08 via Nuitee
G
Gavin solo_traveller us
8
2026-08-07 via Nuitee
T
Tutino couple us
8
Pros:

I loved the comfortable king size bed and how clean and new everything was.

2026-08-07 via Nuitee
A
Antonio Paulo couple br
8
Ótima localização, pessoal atencioso e profissional! Tudo ok.
Pros:

O atendimento é ótimo pela equipe. Apenas o quarto é meio apertado, pequeno, mas funicionou corretamente.

Cons:

Só o tamanho do quarto.

2026-08-07 via Nuitee
J
Jun solo_traveller jp
9
快適。
Pros:

二度目の宿泊でした。ロケーション最高でマンハッタン内のアクセス、地下鉄E線へのアクセス良し。スタッフの対応も親切。清潔。コーヒーのサービスが良い。チェックイン後に荷物を預かってくれる。

Cons:

特に思いつかない。

2026-08-06 via Nuitee
A
Aaron solo_traveller fi
8
2026-08-06 via Nuitee
B
bo couple cn
10
This is good stay and I will choose this hotel next time
Pros:

The location is good and the room is very comfortfy. The staff is nice and patient

Cons:

No

2026-08-06 via Nuitee
吉國 solo_traveller jp
7
Pros:

最高のロケーションにしては、極めてリーズナブルな値段。

Cons:

客室からの眺め。

2026-08-06 via Nuitee
C
Czapla solo_traveller pl
8
2026-08-06 via Nuitee
I
Isadora solo_traveller br
8
2026-08-06 via Nuitee
C
Cambron solo_traveller us
8
Theater/Times Square location. Classic NYC
Pros:

Clean. Older but not outdated.

Cons:

No frills.

2026-08-06 via Nuitee
K
Kelly solo_traveller us
8
Pros:

Room was small (as expected) but seemed recently renovated, was clean, and very quiet especially given the location. Would definitely recommend for anyone looking for someplace more affordable and a great location. Front desk staff was very friendly.

2026-08-06 via Nuitee
K
Kristina solo_traveller de
6
Cons:

Nicht das sauberste aber ok, Betten extrem weich

2026-08-06 via Nuitee
S
Steve couple us
2
Never again
Pros:

The local

Cons:

The bed was awful
We got a room with a small window and there was construction going on from 8am onward!!!! We got the queen room, but the hotel was not full!!!

2026-08-06 via Nuitee
A
Angela Maria Antonella solo_traveller it
8
2026-08-05 via Nuitee
V
Vincent solo_traveller us
8
2026-08-05 via Nuitee
M
Marianne solo_traveller us
10
2026-08-05 via Nuitee