Ridge Service Suite At Times Square

Hotels
Independent
8 (294 reviews)
No 1 Jalan Imbi , Kuala Lumpur , MY

Facilities

Fitness facilities
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Elevator
Fitness facilities
ATM/banking
Shopping on site
See all facilities

Review Highlights

Pros:
Nice views
Convenient location
Attentive reception
Cons:
Dirty conditions
Old and poorly maintained rooms
Staff communication issues

Categories

Cleanliness
6.58
Multiple comments indicate dirty conditions, such as dirty walls and cockroaches.
Service
8.05
Some guests mentioned attentive reception, but issues with staff communication were noted.
Location
9.59
Guests praised the great location and convenience to shopping.
Room Quality
6.54
Comments indicate old rooms with maintenance issues, including ineffective air conditioning.
Amenities
7.57
Some useful amenities noted, but concerns with cleanliness and maintenance.
Value for Money
8.53
Overall perceived as affordable, though price discrepancies were reported.
Food and Beverage
8.58
No specific mentions but proximity to food options is a pro.
Overall Experience
8.55
Despite issues, many found convenience and location favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:00

Property Description

Luxurious Amenities
Indulge in 3 outdoor swimming pools, a sauna, and a fitness center for ultimate relaxation.

Dining and Entertainment
Savor a delicious meal at the on-site restaurant and unwind with a drink at the bar/lounge.

Convenient Facilities
Benefit from a business center, complimentary newspapers, and dry cleaning services, along with 5 meeting rooms for events.

Escape to luxury at Ridge Service Suite At Times Square in Kuala Lumpur. Book now for a memorable stay!

Important information:

* Pool access available from 6:00 AM to 10:00 PM.
* No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

See all policies

Location