Hyatt Centric City Centre Kuala Lumpur

Hotels
•
Hyatt Centric
9 (826 reviews)
17 Jalan Sultan Ismail , Kuala Lumpur , my

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Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Modern amenities
Cons:
Limited breakfast variety
Room storage issues

Categories

Cleanliness
9.21
Overall cleanliness was rated highly with specific mentions of room cleanliness being excellent.
Service
9.18
Staff were highlighted as friendly and helpful across multiple reviews.
Location
9.22
Location was well-received, described as perfect and convenient for visitors.
Room Quality
8.67
Modern room design noted, but some guests felt cramped without proper storage.
Amenities
9.2
Facilities including the pool and fitness area were described positively.
Value for Money
8.66
Value was generally good, but some guests were concerned about bedding pricing.
Food and Beverage
8.71
Breakfast options were well-reviewed, though some comments pointed to limited variety.
Overall Experience
9.18
The overall experience was very positive, reflecting guests' enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:05

Property Description

Luxurious Accommodations: Experience a stay in air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV.

Culinary Delights: Indulge in a wide array of dining options including Indian, Italian, and Mexican cuisine, with special dietary requests catered for.

Premium Facilities: Take advantage of the outdoor swimming pool, fitness centre, and bar, as well as the sun terrace for relaxation.

Experience luxury and convenience at Hyatt Centric City Centre Kuala Lumpur, located just minutes away from iconic landmarks and shopping destinations. Book your stay now to elevate your Kuala Lumpur experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 826 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
G
Georgina • family_with_children • pt
9
Pros:

A localização, excelente pequeno almoço, limpeza, atendimento funcionarios, piscina.

Cons:

As janelas dos quartos nao abrem.

2026-03-14 • via Nuitee
W
Wieske • family_with_children • nl
10
Fantastisch verblijf
Pros:

Fantastische ligging, schitterende rooftop pool en ontzettend vriendelijke en behulpzame medewerkers. Het ontbijt is bizar groot en voor ieder wat wils. We keken uit op de Petronas towers.

Cons:

Helemaal niets

2026-03-14 • via Nuitee
C
cedric • solo_traveller • re
9
Séjour parfait au cœur de la ville
Pros:

La piscine et la salle de sport. Le petit déjeuner au top.

Cons:

Rien

2026-03-14 • via Nuitee
F
fabio • couple • it
10
Pros:

Posizione centrale, camera perfetta e colazione eccezionale. Camera con vista mozzafiato sulle twin tower

2026-03-14 • via Nuitee
E
Enilza Maria • family_with_children • br
10
Excelente
Pros:

Gostei de tudo, instalações modernas e funcionais, limpeza impecável, funcionários incrivelmente gentis, café da manhã excelente, localização excepcional. Piscina e bar de rooftops muito bons.

Cons:

Nada.

2026-03-14 • via Nuitee
A
Adrian • family_with_children • pl
10
Fabulous hotel, fanstanstic service. Amaizing!
Pros:

Fantastic hotel, fantastic service, fantastic food

2026-03-13 • via Nuitee
M
Márta • couple • hu
10
2026-03-13 • via Nuitee
P
Pierre • family_with_children • ch
10
2026-03-13 • via Nuitee
H
Harald • family_with_children • de
8
2026-03-11 • via Nuitee
Полина • couple • ua
9
2026-03-11 • via Nuitee
F
fabio • family_with_children • it
9
Pros:

Tutto, colazione con vista e piscina con vista

2026-03-11 • via Nuitee
S
Sota • couple • jp
10
2026-03-10 • via Nuitee
A
Anne-Sophie • couple • fr
10
Merveilleux séjour
Pros:

Incroyable hôtel, très bien situé. Personnel au top, les chambres sont vraiment très grande même pour une classique.

Cons:

Rien à redire

2026-03-10 • via Nuitee
R
Rebekka • solo_traveller • is
10
Great place, location and breakfast. Would stay here again
Pros:

The breakfast was really good, The staff was very helpful and very friendly attitude

2026-03-09 • via Nuitee
M
MABEL MADDEN • couple • my
10
Great Stay Right At the City Center!
Pros:

Great room. Spacious, comfortable bed. Good air conditioning.
Birthday occasion, and they gave a complimentary slice of cake, which was delicious.
Staff are very friendly.

Cons:

The breakfast cost of RM80 per person seems a bit high given the food choices. It could be better.
Strange concept that only valet parking is allowed, luckily, it is only RM 10 per day.

2026-03-09 • via Nuitee
K
Knochner • couple • de
8
2026-03-09 • via Nuitee
P
Potekhina • extended_group • ru
8
2026-03-09 • via Nuitee
A
Abdul • couple • bn
9
Wish we couldve stayed longer
Pros:

Hygenic, good location

Cons:

None

2026-03-08 • via Nuitee
V
Vanessa • couple • au
10
Pros:

Love everything about this hotel. Room was spacious and clean. Service was top notch.
Will definitely come back with family

2026-03-07 • via Nuitee
Y
Ying • family_with_children • de
10
10/10 we will come back
Pros:

Top location and very helpful staff

Cons:

- Some clients wearing pijama at breakfast, dressing code is wished
- Room facing main road is difficult to sleep

2026-03-07 • via Nuitee