Hyatt Centric City Centre Kuala Lumpur

Hotels
•
Hyatt Centric
9 (826 reviews)
17 Jalan Sultan Ismail , Kuala Lumpur , my

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Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Modern amenities
Cons:
Limited breakfast variety
Room storage issues

Categories

Cleanliness
9.21
Overall cleanliness was rated highly with specific mentions of room cleanliness being excellent.
Service
9.18
Staff were highlighted as friendly and helpful across multiple reviews.
Location
9.22
Location was well-received, described as perfect and convenient for visitors.
Room Quality
8.67
Modern room design noted, but some guests felt cramped without proper storage.
Amenities
9.2
Facilities including the pool and fitness area were described positively.
Value for Money
8.66
Value was generally good, but some guests were concerned about bedding pricing.
Food and Beverage
8.71
Breakfast options were well-reviewed, though some comments pointed to limited variety.
Overall Experience
9.18
The overall experience was very positive, reflecting guests' enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:05

Property Description

Luxurious Accommodations: Experience a stay in air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV.

Culinary Delights: Indulge in a wide array of dining options including Indian, Italian, and Mexican cuisine, with special dietary requests catered for.

Premium Facilities: Take advantage of the outdoor swimming pool, fitness centre, and bar, as well as the sun terrace for relaxation.

Experience luxury and convenience at Hyatt Centric City Centre Kuala Lumpur, located just minutes away from iconic landmarks and shopping destinations. Book your stay now to elevate your Kuala Lumpur experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 826 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
A
ala'adeen • solo_traveller • qa
9
2026-05-09 • via Nuitee
E
Eduardo • couple • es
10
2026-05-07 • via Nuitee
A
Ahmet • couple • nl
9
2026-05-06 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-05-04 • via Nuitee
E
Emila • family_with_children • pl
9
Pros:

Hotel położony niedaleko głównych atrakcji miasta, boczny widok na wieże Petronas, w pobliżu także restauracje. Znakomite śniadania oraz bardzo smaczne jedzenie w restauracji włoskiej mieszczącej się w hotelu. Pokoje wygodne, sprzatane codziennie.

Cons:

Brak

2026-05-04 • via Nuitee
K
Kai • solo_traveller • au
10
2026-05-03 • via Nuitee
U
Ulmira • couple • kz
10
2026-05-02 • via Nuitee
M
Mariam • solo_traveller • nl
8
Pros:

The pool and the staff were amazing

2026-04-29 • via Nuitee
M
Matteo Moiraghi • solo_traveller • it
9
2026-04-28 • via Nuitee
M
Michael • couple • gb
8
A well-located, great-value hotel with friendly staff and spacious rooms, slightly let down by an underwhelming breakfas
Pros:

The hotel really shines when it comes to locatio perfectly placed for getting around and exploring with ease. The staff were consistently warm, welcoming, and genuinely helpful, which made a noticeable difference to the overall stay. In terms of value for money, it’s hard to fault, offering a great balance between price and quality. The room size was also a pleasant surprise, providing plenty of space to relax comfortably.

Cons:

The main downside was the breakfast. While it was adequate, the quality and variety could definitely be improved to better match the otherwise strong standard of the hotel.

2026-04-27 • via Nuitee
N
Norashikin • extended_group • sg
8
My sisters and I were happily satisfied!
Pros:

I was given an upgrade so the room was huge! Loved it!

Cons:

Location was okay but the walkway outside the Hotel was quite unpleasant.

2026-04-27 • via Nuitee
G
Güven • couple • tr
10
Excellent Hotel
Pros:

If you come to Kuala Lumpur, you should stay in this hotel. The rooms, breakfast, rooftop pool everything is amazing. Staffs are very kind and friendly. Prakash who works in rooftop bar is so kind, talk nicely and having good conversation. The breakfast excellent. I stayed only 2 days but I wanted to stay more days.

Cons:

Nothing

2026-04-26 • via Nuitee
C
Claudio • solo_traveller • it
10
Molto bene
Pros:

Tutto. Struttura, pulizia, gentilezza, qualità

Cons:

Nulla

2026-04-25 • via Nuitee
S
Stuart • couple • gb
9
Very helpful and friendly hotel
Pros:

The staff were fantastic

Cons:

Nothing

2026-04-25 • via Nuitee
L
Le • couple • au
10
2026-04-25 • via Nuitee
K
Kate • solo_traveller • au
10
Pros:

The service the room the facilities and the bed was so comfortable.

2026-04-24 • via Nuitee
E
Esat • solo_traveller • tr
10
Pros:

Her şey çok iyi düşünülmüş

2026-04-24 • via Nuitee
E
ELENA • couple • ru
10
Классный жизнерадостный отель!
Pros:

Понравилась атмосфера отеля, все довольные, доброжелательные, веселые. Очень демократичная приятная обстановка. Отличный бассейн и зона у бассейна. Классный ресепшн. В номере есть отличный фен и отпариватель вместо традиционного утюга.

Cons:

Отличный отель за небольшие деньги.

2026-04-22 • via Nuitee
T
Tram • couple • gb
10
2026-04-22 • via Nuitee
E
Emanuela • couple • it
9
Pros:

Pranzo e colazione con vista

2026-04-22 • via Nuitee