Hyatt Centric City Centre Kuala Lumpur

Hotels
•
Hyatt Centric
9 (1137 reviews)
17 Jalan Sultan Ismail , Kuala Lumpur , my

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Modern amenities
Cons:
Limited breakfast variety
Room storage issues

Categories

Cleanliness
9.21
Overall cleanliness was rated highly with specific mentions of room cleanliness being excellent.
Service
9.18
Staff were highlighted as friendly and helpful across multiple reviews.
Location
9.22
Location was well-received, described as perfect and convenient for visitors.
Room Quality
8.67
Modern room design noted, but some guests felt cramped without proper storage.
Amenities
9.2
Facilities including the pool and fitness area were described positively.
Value for Money
8.66
Value was generally good, but some guests were concerned about bedding pricing.
Food and Beverage
8.71
Breakfast options were well-reviewed, though some comments pointed to limited variety.
Overall Experience
9.18
The overall experience was very positive, reflecting guests' enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:05

Property Description

Luxurious Accommodations: Experience a stay in air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV.

Culinary Delights: Indulge in a wide array of dining options including Indian, Italian, and Mexican cuisine, with special dietary requests catered for.

Premium Facilities: Take advantage of the outdoor swimming pool, fitness centre, and bar, as well as the sun terrace for relaxation.

Experience luxury and convenience at Hyatt Centric City Centre Kuala Lumpur, located just minutes away from iconic landmarks and shopping destinations. Book your stay now to elevate your Kuala Lumpur experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1137 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
M
Michelle • couple • de
9
Zu empfehlen
Pros:

Das Personal ist sehr nett, freundlich und hilfsbereit.
Leckeres Frühstück.
Zimmer komfortabel

2026-08-15 • via Nuitee
A
Atif • couple • pk
10
Pros:

Clean, close to all tourist spots

2026-08-14 • via Nuitee
E
Edward • extended_group • gb
10
Pros:

Great location. Beautifully clean with the most wonderful staff.

Cons:

Nothing

2026-08-14 • via Nuitee
E
Ewa • couple • pl
4
Odradzam dłuższy pobyt w tym hotelu. Niestety żałuję że mój wybór padł na ten hotel bo w okolicy są świetne w niższej ce
Pros:

Lokalizacja, siłownia oraz wyborne śniadania.

Cons:

Jakość pokoju poniżej oczekiwań: brak dostępu do światła naturalnego - siedzieliśmy cały czas przy włączonym świetle bo było ciemno jak w piwnicy ODRADZAM!!!, od godz. 8 wybudzające dzwoniące bardzo głośno dzwonki do drzwi (pracownicy, próbujący posprzątać pokoje), strefa basenowa bardzo mała, brak oddzielenia strefy dla dorosłych. Wchodząc do samego hotelu nie czuję się jakości 5* hotelu. Był to pierwszy raz mój w sieci HyattW moim odczuciu nie jest to hotel godny polecenia, chyba że na 1 noc z pysznym śniadaniem.

2026-08-14 • via Nuitee
J
Jia Ling • family_with_children • sg
9
Pros:

Location is excellent, close to shopping malls and eateries. Room size is just right, not too small and has plenty of space for luggage and personal belongings, yet provided room for moving around. Toilet seat is a pleasant surprise, Japanese style with in-built bidet and seat warmer. Love the bed and interior design. Will stay in Hyatt Centric again the next time we are here for vacation. 👍

2026-08-13 • via Nuitee
D
Delio • couple • it
9
2026-08-13 • via Nuitee
W
Werner • extended_group • at
10
2026-08-13 • via Nuitee
A
Alberto • couple • it
10
Highly recommend
Pros:

Semplicemente stupendo, sia le camere, che la piscina all’ultimo piano. Colazione top.

2026-08-13 • via Nuitee
R
Rania • couple • fr
10
2026-08-13 • via Nuitee
D
Daan • family_with_children • nl
9
Amazing
Pros:

Alles

Cons:

Niks

2026-08-12 • via Nuitee
A
Aljouri • family_with_children • om
6
2026-08-12 • via Nuitee
A
Aman • couple • gb
8
2026-08-12 • via Nuitee
L
Lilia • family_with_children • pt
9
2026-08-10 • via Nuitee
R
Rabia Hazal • couple • tr
10
2026-08-10 • via Nuitee
F
Fabian • family_with_children • de
10
Ersterlebnisse bleiben hängen und dieses zu 100% positiv
Pros:

Der freundliche Empfang und der Service an Pool. Prakash hat uns alle Wünsche erfüllt und war dabei anwesend und gleichzeitig höflich zurückhaltend.

2026-08-10 • via Nuitee
W
Wajeeh hanif • couple • pk
8
2026-08-10 • via Nuitee
L
Lisa • couple • de
10
2026-08-09 • via Nuitee
P
Patrice • family_with_children • fr
10
Excellent hotel, perfect location and amazing views
Pros:

A modern hotel in a great location in KLCC. The approximately 80 m² suite was ideal for our family. Very clean, with comfortable bedding. The living room is separate from the bedroom. Large bathroom with double sinks, a shower, a bathtub, and a toilet. Large floor-to-ceiling windows.

The view of the Petronas Towers from both the bedroom and the bathroom was absolutely stunning. There is also a second toilet in the entrance hall.

Excellent and varied buffet breakfast. The Italian restaurant is also very good. Lovely swimming pool with a great view of the city.

The staff were very friendly, attentive, and helpful.

A special plus: our suite was ready when we arrived at 10 a.m., which was greatly appreciated after a 12-hour flight, even in business class.

Thank you!

2026-08-09 • via Nuitee
R
Roman • solo_traveller • my
10
Pros:

Service top , très bon hôtel

2026-08-09 • via Nuitee
K
Kevin Bilal • couple • de
9
2026-08-09 • via Nuitee