Hyatt Centric City Centre Kuala Lumpur

Hotels
•
Hyatt Centric
9 (1002 reviews)
17 Jalan Sultan Ismail , Kuala Lumpur , my

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Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Modern amenities
Cons:
Limited breakfast variety
Room storage issues

Categories

Cleanliness
9.21
Overall cleanliness was rated highly with specific mentions of room cleanliness being excellent.
Service
9.18
Staff were highlighted as friendly and helpful across multiple reviews.
Location
9.22
Location was well-received, described as perfect and convenient for visitors.
Room Quality
8.67
Modern room design noted, but some guests felt cramped without proper storage.
Amenities
9.2
Facilities including the pool and fitness area were described positively.
Value for Money
8.66
Value was generally good, but some guests were concerned about bedding pricing.
Food and Beverage
8.71
Breakfast options were well-reviewed, though some comments pointed to limited variety.
Overall Experience
9.18
The overall experience was very positive, reflecting guests' enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:05

Property Description

Luxurious Accommodations: Experience a stay in air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV.

Culinary Delights: Indulge in a wide array of dining options including Indian, Italian, and Mexican cuisine, with special dietary requests catered for.

Premium Facilities: Take advantage of the outdoor swimming pool, fitness centre, and bar, as well as the sun terrace for relaxation.

Experience luxury and convenience at Hyatt Centric City Centre Kuala Lumpur, located just minutes away from iconic landmarks and shopping destinations. Book your stay now to elevate your Kuala Lumpur experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1002 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.71
Overall Experience: 9.18
H
humaira • couple • my
10
Superb
Pros:

Probably one of the best hotels i have been to. They have amazing toilet that has automatic bidet which was so great.

Cons:

Love it

2026-06-05 • via Nuitee
J
Joshua • solo_traveller • my
10
Pros:

Rooms were really nice, especially the toilets! Pool is really nice with a great view. Good location, very central. Bar was great, especially our waiting staff Ephy, who always greeted us with a smile!

Cons:

Quite noisy at night time due to loud traffic.

2026-06-04 • via Nuitee
H
Hayato • family_with_children • bd
10
素早く丁寧な接客対応が素晴らしい。
Pros:

スタッフ全員の対応が丁寧、こちらの様子を細かく気に留めてくれており困りごとを素早く解決してくれた。子どもが熱を出してしまっていたが、ゼリーなどを無償提供してくださり部屋まで持ってきてくれた。またその情報がすぐに各スタッフ間に共有されており他スタッフからもフルーツなどの提供があった。水ボトルの要望や部屋清掃を電話で要望した際も素早く対応してくださった。

2026-06-04 • via Nuitee
N
Nadia • couple • ch
7
Preis/Leistung nicht ganz einstimmig
Pros:

- Super Lage mitten im Zentrum
- Saubere Zimmer
- Leckeres und sehr vielseitiges Frühstückangebot

Cons:

- Wir haben einen Balkon mitgebucht, was völlig unnötig war, da man draussen nicht rauchen darf und es nicht mal eine Sitzgelegenheit gab. Der Balkon ist also nur zum Anschauen da.
- Es gibt zu viele Lichter von irgendwelchen Geräten im Zimmer, die das Zimmer unnötig erhellen.
- Personal ist freundlich, wenn man sie etwas fragt. Ansonsten wirkt es eher kalt und weniger familiär.

2026-06-02 • via Nuitee
S
Shalasain • family_with_children • my
9
Cons:

Beer in mini bar

2026-06-01 • via Nuitee
M
MengHsin • couple • tw
9
2026-06-01 • via Nuitee
P
Peta • extended_group • au
10
2026-05-31 • via Nuitee
R
Richard • couple • ch
10
2026-05-31 • via Nuitee
T
Tarek • couple • eg
10
2026-05-30 • via Nuitee
H
HUNG FEI • solo_traveller • tw
9
2026-05-30 • via Nuitee
A
Ahmed • couple • ae
10
2026-05-30 • via Nuitee
R
Rajalakshmi • solo_traveller • ae
8
Comfortable place
Pros:

Friendly staff, clean , decent spread at breakfast

Cons:

Industrial look of the room - not my type

2026-05-29 • via Nuitee
M
Mohammed • solo_traveller • eg
10
2026-05-29 • via Nuitee
M
Mohammed • solo_traveller • eg
10
2026-05-29 • via Nuitee
S
Simon • couple • gb
8
2026-05-27 • via Nuitee
A
Anwar • couple • gb
10
2026-05-26 • via Nuitee
R
Rasika • couple • in
9
Pros:

Great location, modern, clean rooms, attractive lobby and roof top, super friendly and helpful staff everywhere.

2026-05-26 • via Nuitee
B
bhavi • solo_traveller • au
10
2026-05-25 • via Nuitee
R
Rayan • couple • jo
10
2026-05-25 • via Nuitee
J
Jaslyne Mok • family_with_children • my
6
2026-05-25 • via Nuitee