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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Pets allowed
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Lift / Elevator
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Lower bathroom sink
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Covered parking
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Secured parking
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Modern Amenities
WoodSpring Suites San Antonio Fort Sam offers modern amenities including free WiFi, flat-screen TVs, and kitchenettes in every room. Stay connected and entertained during your stay with our premium channels and convenient kitchen facilities.
Convenient Location
Located just a short distance from popular attractions like McNay Art Museum and AT&T Center, our hotel provides easy access to the best of San Antonio. Explore the city with ease and return to comfortable accommodations at the end of the day.
Complimentary Services
Enjoy complimentary parking, laundry facilities, and vending machines during your stay at WoodSpring Suites. We strive to provide a hassle-free experience for our guests, ensuring a relaxing and convenient visit.
Experience comfort and convenience at WoodSpring Suites San Antonio Fort Sam. Book now for an unforgettable stay!
Office Hours:
Monday - Friday 9:00 - 20:00
Saturday 10:00 - 16:00
Sunday 15:00 - 20:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Friendly staff
Outdated, moldy, mildew, roaches, dirty bedding, filthy mattresses
Location was only good thing about this place
Tv didn’t work, whole place was dirty
There was dog urine in the elevator it was very humid and the front desk was always closed staff unhelpful I didn’t even stay an hour
I did not like anything about the property. It was horrible.
First of all, the assistant lied and say it would be a good area to stay with my family but damage bathroom door matches with blood microwave is rusty broken and do not work. Bedspreads were dirty. Bathroom tub was dirty horrible service. Prostitute and crackhead was in the area did not feel safe.
great
none
Nothing
It was dirty, infested with roaches! And staff was rude
What breakfast?
The staff was absolutely horrible!!!! Veryy rude… no manager on site .. staff lied constantly about the manager being there I. The morning. I had a room with no working tv, workers said she had no authority to do anything about it. I called customer relations, they called the hotel and asked for a room change. They refused. So I am from out of town taking a little vacation and relaxation. We had to sit there in the quiet with no tv. That is not relaxing. I paid good money to be able to enjoy myself. I was told the manager would be theee this morning to hear my concerns and a possible solution but lo and behold, a no show and no one at the desk at check out. Wouldn’t answer the phone either. No room service or towel changes
No breakfast available, no ironing boards available. Water would not get hot
Horrible stay paid for 2 nights, only stayed 1. Had to leave the next day to another hotel and spend more money. People upstairs were slamming things on the ground too 4am did not sleep. Told front office and nothing was done. Dirty beds. We were by the front door so we could hear the door slamming all day and night and fighting outside our window. I had my son and we literally got up the next morning and left to another hotel
The management was amazing very respectful and helpful
There wasn’t a thing I didn’t like. I’d stay there again
The room
Peaceful
N/a
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