WoodSpring Suites San Antonio Fort Sam

Hotels
•
WoodSpring
4.7 (198 reviews)
6922 North Interstate 35 , San Antonio , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness mentioned positively
Cons:
Lack of cleanliness
Rude staff
Safety concerns

Categories

Cleanliness
2.34
Numerous complaints about dirty rooms, roaches, and a filthy environment.
Service
5.31
Mixed reviews; unhelpful and rude staff mentioned.
Location
5.85
Good location but surrounded by homelessness and safety concerns.
Room Quality
2.8
Poor quality with outdated furnishings, mold, and issues such as dirty bedding.
Amenities
6.83
Cleanliness issues noted; some amenities mentioned positively but not consistently.
Value for Money
4.29
Feeling of losing money with no refunds and negative experience.
Food and Beverage
6.84
Positive mention of breakfast, but cooking facilities reportedly not working.
Overall Experience
3.31
General dissatisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:49

Property Description

Modern Amenities
WoodSpring Suites San Antonio Fort Sam offers modern amenities including free WiFi, flat-screen TVs, and kitchenettes in every room. Stay connected and entertained during your stay with our premium channels and convenient kitchen facilities.

Convenient Location
Located just a short distance from popular attractions like McNay Art Museum and AT&T Center, our hotel provides easy access to the best of San Antonio. Explore the city with ease and return to comfortable accommodations at the end of the day.

Complimentary Services
Enjoy complimentary parking, laundry facilities, and vending machines during your stay at WoodSpring Suites. We strive to provide a hassle-free experience for our guests, ensuring a relaxing and convenient visit.

Experience comfort and convenience at WoodSpring Suites San Antonio Fort Sam. Book now for an unforgettable stay!

Important information:

Office Hours:
Monday - Friday 9:00 - 20:00
Saturday 10:00 - 16:00
Sunday 15:00 - 20:00Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

4.7
Based on 198 reviews
Cleanliness: 2.34
Service: 5.31
Location: 5.85
Room Quality: 2.8
Amenities: 6.83
Value for Money: 4.29
Food and Beverage: 6.84
Overall Experience: 3.31
G
Gregory • family_with_children • us
8
Pros:

The Staff is GREAT* Also the other PATRONS WERE VERY NICE

2026-04-07 • via Nuitee
A
Ashley • family_with_children • us
1
The worst place to stay
Pros:

Nothing it was the worst place to ever go to

Cons:

Everything. It was so gross and the staff is so rude. I waited 1 hour to get my room. It was the worst experience.

2026-04-02 • via Nuitee
V
Vanessa M. Cordova • family_with_children • us
7
2026-03-28 • via Nuitee
M
Mendoza • couple • us
4
Not coming back!!
Pros:

Nothing

Cons:

Weird people lingering everywhere

2026-03-23 • via Nuitee
J
Jermaine • solo_traveller • us
8
2026-03-23 • via Nuitee
M
mahriah • family_with_children • us
1
Cons:

Tv was going out and couldn't watch TV, floors were sticky, there was no service after 10 pm, extra towels cost you an extra $13.00 so we didnt even ask for extra soaps. Hot water was hot in sinks but not the shower. There was cockroaches on the counter and in the shower

2026-03-22 • via Nuitee
N
Nelson • family_with_children • us
2
Pros:

nothing

Cons:

the area and the room
smells ugly,there is bug and cockroach everywhere.

2026-03-16 • via Nuitee
S
Salvador • solo_traveller • mx
1
Detestable
Pros:

Que estaban vendiendo droga afuera del hotel y fumando mariguana

Cons:

Que no estaba nadie en respcion pésimo lugar ni letreros ni información

2026-03-16 • via Nuitee
D
Destiny • family_with_children • us
5
Pros:

Staff was friendly polite and respectful I love crystal she very understanding

Cons:

That my car had flat tires n got broken into . The cameras there sucks no security nothing .

2026-03-16 • via Nuitee
C
Crystal • family_with_children • us
10
2026-03-16 • via Nuitee
T
Thilak • extended_group • us
1
Worst experience ever
Cons:

No one there to check us in, we waited for almost 40mins at the property and made several calls to the number given; before we had to find another place for the night ; when booking.com called the property to verify for the refund, they straight away lied saying there is person at property to help and declined the refund for a stay that was not given to us.

2026-03-14 • via Nuitee
E
Erica • family_with_children • us
1
Horrible Experience
Pros:

The only thing I could say was good is that it was clean.

Cons:

The floor was sticky, only half of a toilet paper was there the bed was hard as a rock and woke up to a cockaroach in the kitchen sink. There was no one in the front desk and it was only 7pm I had to call twice for someone to come and check me in.

2026-03-04 • via Nuitee
B
Bond • family_with_children • us
8
2026-03-01 • via Nuitee
G
Gunn • family_with_children • us
1
2026-03-01 • via Nuitee
A
Airheart • family_with_children • us
10
Pros:

clean, quiet

Cons:

nothing

2026-02-26 • via Nuitee
G
Garza • couple • us
10
Great
Pros:

Everything

Cons:

Nothing

2026-02-22 • via Nuitee
L
Luv • solo_traveller • us
10
2026-01-23 • via Nuitee
C
Celestina • solo_traveller • us
1
Horrific experience
Pros:

Location was only good thing about this place

Cons:

Tv didn’t work, whole place was dirty
There was dog urine in the elevator it was very humid and the front desk was always closed staff unhelpful I didn’t even stay an hour

2026-01-20 • via Nuitee
A
Ashtyn • solo_traveller • us
3
2026-01-20 • via Nuitee
C
Chelsea • couple • us
1
I do not recommend
Pros:

Friendly staff

Cons:

Outdated, moldy, mildew, roaches, dirty bedding, filthy mattresses

2026-01-20 • via Nuitee