Park Inn by Radisson Shanghai Downtown

Hotels
7.2 (136 reviews)
No.285, West Tianmu Road , Shanghai , cn

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Safety deposit box
Facilities for disabled guests
Concierge service
Emergency cord in bathroom
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Daily cleaning
Cons:
Dirty bathrooms
Old room condition
Poor air quality

Categories

Cleanliness
6.51
Dirty bathrooms and bad smell in corridors were mentioned.
Service
8.98
Friendly and efficient staff were highlighted positively.
Location
9.02
Excellent location close to the Shanghai railway and metro station.
Room Quality
5.97
Rooms were described as old and lacking amenities like air conditioning.
Amenities
5.5
Limited amenities with no coffee facilities and room issues.
Value for Money
6.46
Perceived as expensive compared to quality.
Food and Beverage
7.51
Breakfast was cold if not consumed early, but decent overall.
Overall Experience
7.68
Generally positive stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:17

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms with modern amenities including a flat-screen TV and free toiletries.

Convenient Location
Located just 400 metres from Shanghai Railway Station, our hotel provides easy access to popular attractions like Jade Buddha Temple and Pedestrian Street of East Nanjing Rd.

Exceptional Service
Enjoy a seamless stay with our 24-hour front desk, concierge service, and complimentary WiFi throughout the property.

Book now at Park Inn by Radisson Shanghai Downtown for a memorable stay in the heart of the city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 136 reviews
Cleanliness: 6.51
Service: 8.98
Location: 9.02
Room Quality: 5.97
Amenities: 5.5
Value for Money: 6.46
Food and Beverage: 7.51
Overall Experience: 7.68
R
Ronak • solo_traveller • cn
7
Old property
Pros:

The hotel is located in a good spot.... The building is old.... The rooms are clean.... The bathroom sink was not working

Cons:

The bathroom sink not working....

2026-03-23 • via Nuitee
J
Jun • couple • au
9
2026-02-09 • via Nuitee
A
Angie • solo_traveller • us
7
Pros:

I love that it was very close to a train station and a metro and it was easy to get around.

Cons:

It was ok nothing was great about it just another hotel for a decent price. The staff didnt speak english at all so that made it a little difficult to ask questions about anything and they weren't very personable compared to other stays. Very pay me and never speak to me again. It almost felt like they would purposely avoid you

2026-02-09 • via Nuitee
F
Fabian • extended_group • de
7
Pros:

Lage, Lage, Lage. Dieses Hotel liegt sehr praktisch an der Shanghai Railway Station und ist ideal für Ausflüge in die Stadt und in die weitere Umgebung geeignet

Cons:

Etwas nervige Zugangssituaion. Wenn man von einer Seite kommt muss man immer erst an der kompletten Auffahrt zum Hotel entlang laufen um dann auf dieser in der Gegenrichtung nach oben zu gehen. Eine kleine Treppe als Abkürzung würde Wunder wirken.

2026-01-19 • via Nuitee
Y
yoshio • solo_traveller • jp
7
まあ、快適な旅。
Pros:

ロケーションがよく、観光主体なら便利。

Cons:

冷蔵庫がない。夏季なら必須。

2026-01-08 • via Nuitee
Y
Yevhenii • couple • at
1
It’s just bad
Pros:

Location is okay. It’s located near the subway, but hotel is connected to the huge highways.

Cons:

It not even dirty- it’s just gross. Everything feels greasy to the touch. Carpet looks like it was never even vacuumed, let alone washed. Towels smelled old. We checked out the next day, because it was impossible to stay here for us. Photos aren’t displaying the reality. We checked out the next day and found another hotel at the same price even at better location. I forgot my headphones there, and the hotel didn’t even notify me, and wrote me back only after I contacted them days after check out.

2026-01-05 • via Nuitee
S
Sanka • couple • us
4
2025-12-31 • via Nuitee
M
Mario • couple • de
9
2025-12-24 • via Nuitee
O
owen • extended_group • gb
8
good
Pros:

very good location close to the metro, good size room and very helpful staff

2025-12-10 • via Nuitee
K
khan_58 • solo_traveller • pk
8
Cons:

please do include the breakfast facility as well

2025-12-10 • via Nuitee
H
Hanas • solo_traveller • qa
5
2025-12-04 • via Nuitee
W
William • solo_traveller • gb
6
Location was great but I had to move rooms as the first one was in poor condition, very shabby.
Pros:

Breakfast was average so decided to eat out after day on.

Cons:

Wasn't much variety

2025-12-01 • via Nuitee
Батур Байман • solo_traveller • by
7
2025-11-24 • via Nuitee
G
Gerardo • solo_traveller • ar
9
Excelente Hotel a 200 m de la Estación Shanghai st, muy buena atención en recepción en todos los turnos!! Y excelente de
Pros:

Si excelente atención y muy buen desayuno, y a 200 m de La Estación Shanghái st

Cons:

El último día sonó la alarma del detector de humo ( pensaron que era fumador pero no fumo ) y pedí cambio de habitación a la 907 y al otro día temprano oí que sonó la alarma en la q era mi habitación la 909 osea q no había nadie y sonó aparentemente un problema eléctrico

2025-11-21 • via Nuitee
J
João • solo_traveller • pt
10
2025-11-16 • via Nuitee
I
ISABELLA • couple • gh
4
Too old but expensive compared to others
Pros:

That they had a laundry and an excellent staff

Cons:

almost everything was a disappointment except the friendly and efficient staff; rooms were too old and the carpet held old stains. We tried to use the area by the lobby to eat but the chairs has a strong not good odor and had butt imprints. it was expensive compared to another i stayed at but the value you get is low quality. it felt like it was on its last leg before a much needed major refurbishment. I will not recommend.

2025-11-05 • via Nuitee
L
Lalit • extended_group • au
1
Pros:

Location

Cons:

Rooms was not nice
Very hot in rooms , no aircons could not sleep during our stay

2025-11-02 • via Nuitee
V
Velizar • couple • bg
10
2025-10-18 • via Nuitee
T
Tomas • extended_group • cz
8
2025-10-13 • via Nuitee
V
Vilma • couple • fi
6
Sopiva yhden yön majoittumiseen mutta en jäisi pidemmäksi aikaa.
Pros:

Hinta ei ole kovin kallis ja sijainti ok. Melko siisti hotelli.

Cons:

Hotelli haisee tupakalta ja on muutenkin vanhanaikainen tyyliltään. Sänky on huono jousipatja ja huoneessa ei ollut edes minibaaria. En tiedä miten tämä on 4 tähden hotelli..

2025-10-04 • via Nuitee