One Meter Sunshine Hotel Xi'an Xianyang International Airport Flagship Store

Номер не соответствует картинке

ホテルの場所、なかなかつかなくて、もう田舎中の村の中の中.地元の人でも見つからないのとこやから、とっても汚くてもう二度とも行きたくないとこです

lots of things are broken inside the room

It’s falling to pieces

Not clean

The facilities are not up to the standard at all, also the smell of smoke in the so called non-smoking room is extremely heavy. Our child couldn't stop coughing and we had to change the hotel in end. The hotel only refund 1/3 of the overall cost.

.

1. This Hostel was located outside of the airport tucked deep in a low-income residential area (see photo). As someone who reads/speaks Chinese, even I got lost trying to find this place after being dropped off by a taxi. It's not a PROPER hotel by any international standard. (See Photo)

The taxi driver told us to search for hotels in 'Xian Yang' if we wanted a comfortable stay near the airport next time. Xian Yang is only 15-20 minutes away from the airport, and for USD$35 a night, we could have stayed in a proper 3-4 star hotel.

2. It's not a 3-star hotel, it's a HOSTEL advertised on Chinese websites for USD$11 per night (See photo)

3. Hostel did not provide SOAP for hand washing or showering. When asked, they told me to buy my own soap.

We did not shower that night and slept with our clothes on. I can't imagine how clean a hostel can be if they don't even provide soap to their guests.

4. Cups provided for brushing teeth were moldy and disgusting (See photo).

5. Room is old, TV doesn't work, bathroom door doesn't close properly. (I do have videos, but couldn't upload, as only photo is allowed)

6. The bed does not have a mattress, we slept on the box spring. We didn't sleep well due to sore backs. (See Photo)

7. When complained to the owner, she blamed us for being demanding and difficult customers. She then blocked me on Wechat, deleted all our chat history, and tried to cancel my reservation on booking.com to stop me from posting a negative comment/seeking compensation.

Conclusion:
I worked in Travel for over 10 years and backpacked to over 20 countries. I can say with confidence that this place does not meet even the basic Western hostel standard. Middle-class Chinese nationals don't even stay here. This place is meant for Chinese low-budget/backpacking travellers who just want a place to crash, but pretending to be a reputable hotel by charging a price equivalent to a 3 star Chinese hotel.

The photos do not correspond to reality at all. The location of the hotel is at the airport, in reality you need to call by phone to be picked up by car at the hotel. The hotel is an old building with seriously worn out rooms.

The hotel either lied on their location or Booking provided a wrong information. Either way nothing was done after the issue was raised with customer service so it feels important to leave this review. This hotel is NOT 300 meters away from the airport. It is much further, after taking the highway and definitely not within a walking distance, especially not with luggages. Although the shuttle is organised, we are two young women who got picked up at night and had NO IDEA where they were being taken because the location was so different from what is advertised. Although the staff was welcoming, we felt extremely unsafe during the ride as we didn’t know where they were taking us which could easily have been avoided had they been transparent about their location in the first place.

Kérte a menedzser, hogy milyen véleményem van a hotelröl!Ezt irtam:
Dear Grace Hi
Senior Hotel Manager,
Red Planet Cebu
I can honestly say that I am not satisfied with their hotel!
The date was not September 15, but September. the 20th.
I had the following problems:
1. I could not pay for the accommodation with a bank card,
2. I only had 100 yuan in cash, I offered that the next morning when they took me to the airport with the "little bus" in rather bad condition, I would leave my luggage in it, and I would withdraw the missing 100 Yuan from an ATM machine with the driver's wife!
They didn't go into this, even though I also gave a name card that I had 3 degrees and had a senior position while I was working in Hungary!
I was very tired, because I missed 2 departures before, one because of the typhoon, and the other was because the Chinese airline forgot to activate my 3 new tickets! they took me back to the airport and I exchanged the 100 Yuan and gave it to them. I did not receive an invoice.
3. They asked for a higher amount than the 1780 pesos listed on the internet, at first I had to pay 220 Yuan, but in the end I had to pay 200,- to be able to have dinner.
4. The fsz. it didn't work in the room:
- the air conditioner, because I had a bad cold, I've been coughing ever since, etc.
- the television
the bathroom shower was rusted and the shower part was thrown aside!!
- the WIFI code was barely visible and could not be found on my laptop!
- the driver only managed to connect to a Chinese-language network around midnight, then as soon as I managed to connect with the several variations, I wrote this legibly on the exposed piece of paper! For example, you didn't have to write a capital I, but 1s, etc.
- the closet is full of things that you couldn't hang anything, clothes.

It's a positive thing that God replaced the rose in the shower so I could use it!
Also, he got me to the airport on time!