Chapter House Boutique Hotel by The Living Journey Collection

Hotels
9 (770 reviews)
14 Akadamie Street , Franschhoek , za

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious food
Cons:
Cleanliness issues
Room maintenance needed
Limited food choices

Categories

Cleanliness
7.5
Some rooms had cleanliness issues such as dust and hair.
Service
10
Staff were consistently described as excellent and accommodating.
Location
9.5
Perfect location, close to main attractions but quiet.
Room Quality
8.5
Mixed sentiments; some rooms were lovely while others had issues.
Amenities
9.5
Excellent facilities and fantastic breakfast options.
Value for Money
8.5
Some guests felt the price did not match quality for certain rooms.
Food and Beverage
9
Good selection for breakfast; some limitations noted for dinner.
Overall Experience
9.5
Overall a very positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:29

Property Description

Luxurious Accommodation
Step into a world of colonial elegance at Chapter House Boutique Hotel. Individually decorated rooms with modern amenities and a touch of old-time chic offer a comfortable retreat.

Scenic Views and Relaxation
Unwind by the outdoor pool overlooking the picturesque Franschhoek Mountains or take a leisurely stroll through the rose and lavender garden. The veranda and stylish lounge with a fireplace provide perfect spots to relax and enjoy the serene surroundings.

Convenient Amenities
With complimentary WiFi, private parking, and a bar serving a variety of drinks, your stay at Chapter House Boutique Hotel is designed for convenience and relaxation. Book now to experience a blend of luxury and tranquility.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 13 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 770 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
N
Niall • couple • ie
10
Staff were amazing went above and beyond. So tranquil and peaceful
Pros:

Super staff

2026-07-18 • via Nuitee
B
Bernard Peter • couple • za
9
The stay was great , staff were excellent JP was doing a sterling job
Pros:

The Breakfast was very nice
Just to raise a point if for future consider putting a Television in the Lounge area , where you can sit and watch sports instead of sitting in your room.
Also stock up your various Whiskeys instead of display empty bottles that you can only order 1 shot from

Cons:

Not to be able to sit and what television in the Lounge area and enjoy a whiskey while relaxing

2026-07-13 • via Nuitee
E
evan • solo_traveller • za
10
Pros:

Everything

2026-07-13 • via Nuitee
M
Michael • solo_traveller • au
10
A delightful place to stay full of character.
Pros:

Everything, from service to decor, location and breakfast etc

Cons:

Couldn’t stay longer

2026-07-06 • via Nuitee
C
Courtney • solo_traveller • us
10
Fantastic stay. Great location and the staff was very friendly.
Pros:

Clean, great location, friendly staff

2026-06-11 • via Nuitee
G
Gavin • couple • ae
7
Comfortable, cosey, friendly
Pros:

The location and the staff were wonderful, hotel has charm if you were in the old manor

Cons:

The new extension

2026-05-27 • via Nuitee
A
Afsana Khan • solo_traveller • za
10
Pros:

Exceptional quality in every aspect of hospitality. Centrally-located for easy walking into the village.

2026-05-17 • via Nuitee
M
MC • solo_traveller • za
10
Pros:

Everything

Cons:

Nothing

2026-05-14 • via Nuitee
A
Angela • extended_group • za
10
2026-05-14 • via Nuitee
V
Victor • couple • za
9
2026-05-09 • via Nuitee
G
George • couple • gb
9
Pros:

Homely feel, character, helpful staff and the location

2026-05-06 • via Nuitee
D
Dalene • couple • za
10
2026-05-01 • via Nuitee
S
Stephan • family_with_children • be
10
Would definitely recommend to friends and family
Pros:

Staff were super friendly and welcoming. We were wondering whether there was a fridge in our room and five minutes later one of the staff members showed up with a fridge in his arms. We received an upgrade and I was super happy with it because the views from the room were stunning. The room was very comfortable. Breakfast was served in a nice room and the food was good. The location was excellent.

Cons:

-

2026-04-29 • via Nuitee
V
Victoria • solo_traveller • ca
9
2026-04-28 • via Nuitee
M
mal • solo_traveller • gb
9
2026-04-27 • via Nuitee
D
Diane • couple • gb
9
Fabulous staff
Pros:

Excellent location

2026-04-25 • via Nuitee
R
Rosalind • solo_traveller • gb
10
2026-04-20 • via Nuitee
V
VASILIKI • couple • gr
9
Very hospitable
Pros:

Excellent location. Clean. staff were helpful and took very good care of us

Cons:

Nothing to comment

2026-04-19 • via Nuitee
A
Adam • extended_group • gb
9
2026-04-10 • via Nuitee
G
Gilbert • couple • us
9
Pros:

Personnel particulièrement attentif et discret. Un vrai plaisir dans un endroit de ce standing. L'endroit est parfait pour visiter la ville sans voiture, pour aller au restaurant, etc. et tranquille, finalement.

Cons:

La chambre que nous avons eue ne correspondait que partiellement à la description. Au bout du compte, ça a été ok...

2026-04-08 • via Nuitee