Chapter House Boutique Hotel by The Living Journey Collection

Hotels
9 (734 reviews)
14 Akadamie Street , Franschhoek , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Delicious food
Cons:
Cleanliness issues
Room maintenance needed
Limited food choices

Categories

Cleanliness
7.5
Some rooms had cleanliness issues such as dust and hair.
Service
10
Staff were consistently described as excellent and accommodating.
Location
9.5
Perfect location, close to main attractions but quiet.
Room Quality
8.5
Mixed sentiments; some rooms were lovely while others had issues.
Amenities
9.5
Excellent facilities and fantastic breakfast options.
Value for Money
8.5
Some guests felt the price did not match quality for certain rooms.
Food and Beverage
9
Good selection for breakfast; some limitations noted for dinner.
Overall Experience
9.5
Overall a very positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:29

Property Description

Luxurious Accommodation
Step into a world of colonial elegance at Chapter House Boutique Hotel. Individually decorated rooms with modern amenities and a touch of old-time chic offer a comfortable retreat.

Scenic Views and Relaxation
Unwind by the outdoor pool overlooking the picturesque Franschhoek Mountains or take a leisurely stroll through the rose and lavender garden. The veranda and stylish lounge with a fireplace provide perfect spots to relax and enjoy the serene surroundings.

Convenient Amenities
With complimentary WiFi, private parking, and a bar serving a variety of drinks, your stay at Chapter House Boutique Hotel is designed for convenience and relaxation. Book now to experience a blend of luxury and tranquility.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 13 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 734 reviews
Cleanliness: 7.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
D
Diane • couple • gb
9
Fabulous staff
Pros:

Excellent location

2026-04-25 • via Nuitee
R
Rosalind • solo_traveller • gb
10
2026-04-20 • via Nuitee
V
VASILIKI • couple • gr
9
Very hospitable
Pros:

Excellent location. Clean. staff were helpful and took very good care of us

Cons:

Nothing to comment

2026-04-19 • via Nuitee
A
Adam • extended_group • gb
9
2026-04-10 • via Nuitee
G
Gilbert • couple • us
9
Pros:

Personnel particulièrement attentif et discret. Un vrai plaisir dans un endroit de ce standing. L'endroit est parfait pour visiter la ville sans voiture, pour aller au restaurant, etc. et tranquille, finalement.

Cons:

La chambre que nous avons eue ne correspondait que partiellement à la description. Au bout du compte, ça a été ok...

2026-04-08 • via Nuitee
R
Riaan • solo_traveller • za
8
Great Location for a weekend getaway!
Pros:

Location

Cons:

Slow breakfast service
No charge points in the room

2026-04-08 • via Nuitee
J
Janet • couple • ca
10
Great location and excellent accomodations
Pros:

Perfect location for exploring shops and walking to dinner. We enjoyed our stay so much that we extended it for an extra night. The staff were friendly and accomodating. We also enjoyed the pool and nearby wineries.

2026-04-06 • via Nuitee
S
Sebastien • couple • za
8
2026-04-06 • via Nuitee
S
Serge • couple • lb
10
Pros:

Everythibg

2026-04-02 • via Nuitee
M
Marc • couple • za
10
Awesome superb
Pros:

Central

Cons:

Parking

2026-04-01 • via Nuitee
M
Mpumelelo • couple • za
8
2026-03-31 • via Nuitee
G
Grace • couple • za
9
Great property and best location.
Pros:

Location proximity.
Beautiful old school property 😍 ❤️❤️

Cons:

Not affordable, room rates expensive.

2026-03-30 • via Nuitee
M
Michael • couple • gb
10
2026-03-29 • via Nuitee
F
Florentine • couple • nl
10
Super!
Pros:

Top ligging, mooie en schone kamer. Heerlijk ontbijt.

2026-03-29 • via Nuitee
K
Karen • couple • gb
10
Ideal location. Beautiful hotel
Pros:

Great location. Lovely old traditional building. Rooms are very comfortable. Very helpful staff.

Cons:

Nothing

2026-03-28 • via Nuitee
D
David • couple • za
3
Below average
Pros:

Good location, clean rooms

Cons:

Waiting for a cooked breakfast for 40 minutes that’s did not arrive, so had to up and leave to find our own in town

2026-03-28 • via Nuitee
A
Alice • couple • gb
7
Pros:

Room was beautiful and well designed and decorated. Staff were very friendly.

Cons:

The room i booked on booking.com said it had a private pool, but our room didnt have this. We didn’t raise this at the time but were expecting the room to reflect the photos of the room i had booked.
Breakfast could have been better.

2026-03-27 • via Nuitee
L
Leighlabella • couple • za
9
Delightful stay
Pros:

Staff are incredible - knowledgable, friendly, helpful, just superb. The hotel is small and beautiful. Lovely stay.

2026-03-27 • via Nuitee
P
perry • couple • za
10
2026-03-26 • via Nuitee
K
Kaylash • couple • gb
10
Outstanding stay
Pros:

Absolutely EVERYTHING! The location, the staff and hospitality, the decor, the attention to detail. Fabulous!

2026-03-26 • via Nuitee