The Grand Harbour hotel

Hotels
7.7 (714 reviews)
17 St James Place Ilfracombe, North Devon , Ilfracombe , gb

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Good value for money
Clean and comfortable rooms
Excellent location
Friendly staff
Cons:
Small room sizes
Basic amenities
Wobbly tables
Parking issues

Categories

Cleanliness
7.35
Overall sentiment indicates cleanliness is good, with mentions of being very clean and tidy.
Service
7.82
Multiple reviews highlight excellent and friendly service.
Location
8.35
Consistently praised for its central location and convenience.
Room Quality
6.81
Some complaints about room comfort and amenities.
Amenities
7.34
Amenities were mentioned as basic but functional.
Value for Money
8.29
Recognized for good value for money, especially in comparison to other local options.
Food and Beverage
7.85
Food quality received positive feedback, especially breakfast.
Overall Experience
7.82
Majority of reviews expressed overall enjoyment of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:00

Property Description

Luxurious Accommodation
The Grand Harbour hotel in Ilfracombe offers elegant guest rooms equipped with modern amenities such as flat-screen TVs and free WiFi. The comfortable family rooms provide a relaxing stay for guests looking to unwind after a day of exploring the nearby attractions.

Fine Dining Experience
Indulge in a culinary journey at the hotel's European cuisine restaurant and bar. Enjoy delicious meals prepared by talented chefs using fresh, local ingredients. Whether it's a hearty breakfast to start your day or a romantic dinner overlooking the harbor, the dining options at The Grand Harbour hotel are sure to impress.

Convenient Location
Situated near popular landmarks like Wildersmouth beach and Watermouth Castle, this hotel is the perfect base for discovering the beauty of Ilfracombe. With Exeter International Airport just a short drive away, your getaway at The Grand Harbour hotel is within easy reach.

Experience luxury, fine dining, and a prime location at The Grand Harbour hotel. Book your stay now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 714 reviews
Cleanliness: 7.35
Service: 7.82
Location: 8.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 8.29
Food and Beverage: 7.85
Overall Experience: 7.82
S
Shreyash solo_traveller gb
8
Pros:

The room was quite big and spacious. The bed was comfortable. The bathroom was quite big as well. All basic facilties were provided and it was very clean. Reasonable price and bus stop is very close. It is also close to lots of cafes and restaurants.

Cons:

Toilet flush needs fixing. You have to stay there and flush it at least 2-3 times to get rid of even a strip of toilet paper, so you can imagine how difficult it is for any other business. The downstairs corridors smell damp but the room itself is fine. Seagulls wont let you sleep. Not reallu hotels fault but just a warning for other travellers. The whole city is full of screaming sea gulls day and night.

2026-07-11 via Nuitee
A
Antony solo_traveller gb
7
Ideal for location for my needs
2026-07-11 via Nuitee
B
bryn solo_traveller gb
7
2026-07-10 via Nuitee
H
huntingford couple gb
6
2026-07-09 via Nuitee
S
Sara couple gb
5
Ok for a night, location good near centre
Pros:

Location, clean bedding

Cons:

Communal areas were not great. And no bathroom flooring.

2026-07-05 via Nuitee
G
garvan solo_traveller gb
9
2026-07-04 via Nuitee
J
Julie extended_group gb
7
Was comfortable enough and the staff we did meet were very friendly and accommodating and made sure we had everything we
Pros:

Really close to the harbour which is where we needed to be. Plenty of parking around the area all within a short distance

Cons:

It feels a bit neglected and could do with some Sprucing ! Even an air freshener in the hallway as you enter would be great because it smelt very old and musty which isn’t a great welcome.

2026-07-03 via Nuitee
M
Mark solo_traveller gb
7
It was was convenient for work, great location but things could have been better.
Pros:

Not a great choice and on the small size.
The lift worked well.

Cons:

Quality of the food and room.
The room smelt damp.

2026-06-29 via Nuitee
R
Richard couple gb
8
Very happy stay and would definitely use the hotel again
Pros:

Great location near to harbour. Very well equipped and an excellent shower

2026-06-29 via Nuitee
P
Parrack solo_traveller gb
9
Pros:

Location great
Bed comfortable
Would book again soon

2026-06-26 via Nuitee
D
Dave couple gb
7
2026-06-24 via Nuitee
N
Nigel solo_traveller gb
10
A very pleasant experience; will probably return once high season is over & prices are affordable
Pros:

Size of room and bed plus range of options on TV allowing me to watch a Prime film that had eluded me for months due to lack of decent broadband at home

Cons:

Shower soap and shampoo dispensers were flimsy and easily dislodged.
One bedside spot lamp did not work and I discovered had already been reported to management a few days earlier but still not replaced. Not a big problem but, still, if they are looking to improve, this is it.

2026-06-22 via Nuitee
K
Kevin couple gb
3
An easy stay so long as we used our room to sleep only. It has none of the facilities one might associate with a ‘hotel’
Pros:

The room was cheap, basic but clean and comfortable. Ideal for someone on a very tight budget who just needs a bedroom to sleep in.

Cons:

The ‘Grand Hotel’ may have been ‘grand’ at some point in time. However, to access it you had to go round the corner and cross the road and check in at the Britannia Hotel. Then re-cross the road and go back round the corner to access the building where the room is located. None of this in itself was a problem so long as you don’t expect to stay in a ‘hotel’ but a set-up more like a hostel (without the self catering facilities).

2026-06-22 via Nuitee
R
Rodney solo_traveller gb
6
Pros:

Location was the only thing it had going for it.

Cons:

Breakfast setup was unusual. No service.
The hotel was functional spmething like Travel lodge. Not somewhere to enjoy a long weekend or weeks holiday.

2026-06-22 via Nuitee
L
Ludovicagiorgi solo_traveller it
5
Pros:

La posizione

Cons:

La reception separata, struttura un po' datata

2026-06-20 via Nuitee
D
Darren extended_group gb
10
Pros:

Location

2026-06-19 via Nuitee
M
mark solo_traveller gb
3
Pros:

Room was a good size

Cons:

As soon as you walked in off the street you could smell cleaning products. When in the room the smell of bleach was quite overpowering. The mattress was very worn and too soft. One of the lights wasn't working. Furniture very worn and old.

2026-06-18 via Nuitee
J
Jones solo_traveller nl
6
Pros:

Location was nice. Room was clean and spacious.

Cons:

The rooms were very hot and noisy at night due to the trucks for the harbour. The noise can’t be helped but the hot rooms can be

2026-06-18 via Nuitee
M
Marlene couple de
7
2026-06-16 via Nuitee
E
Emma solo_traveller gb
9
2026-06-15 via Nuitee