Welcome Suites-O'Fallon

Hotels
5.3 (315 reviews)
148 Regency Park , O'Fallon , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Business center
Heating
See all facilities

Review Highlights

Pros:
Kitchen facilities
Room size
Cons:
Cleanliness issues
Service incidents
Overall dissatisfaction

Categories

Cleanliness
2.8
Reviews consistently mention dirty conditions and odors.
Service
5.8
Mixed reviews on service, with some incidents reported.
Location
5.8
Location mentioned but no strong positive/negative sentiment noted.
Room Quality
6.8
Some positive comments about room size and comfort.
Amenities
5.8
Kitchen facilities praised, but laundry issues reported.
Value for Money
4.8
Guests felt overcharged and dissatisfied with their value experience.
Food and Beverage
5.8
No specific commentary on food or beverage.
Overall Experience
4.8
Overall dissatisfaction and multiple complaints in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:49

Property Description

Luxurious Accommodation
Welcome to Welcome Suites-O'Fallon, where luxury meets comfort in the heart of O'Fallon. Each room is equipped with a flat-screen TV with cable channels, ensuring you stay entertained throughout your visit. The private bathrooms add a touch of exclusivity to your stay, providing convenience and privacy.

Convenient Amenities
Enjoy the convenience of free private parking during your stay at Welcome Suites-O'Fallon. Additionally, our 24-hour front desk is at your service, ensuring all your needs are met promptly and efficiently.

Ideal Location
Located just 41 km from Lambert-St. Louis International Airport, Welcome Suites-O'Fallon offers easy access for travelers. Whether you're here for business or leisure, our prime location makes us the perfect choice for your stay.

Book your stay at Welcome Suites-O'Fallon now and experience luxury and convenience like never before.

Important information:

Please note the primary guest must be 21 years of age or older with valid identification at check-in. Active military personnel must be 18 years of age or older with valid identification at check-in.

Dishes are not provided in the rooms, but dish packs are available for purchase.

A valid credit card is required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.3
Based on 315 reviews
Cleanliness: 2.8
Service: 5.8
Location: 5.8
Room Quality: 6.8
Amenities: 5.8
Value for Money: 4.8
Food and Beverage: 5.8
Overall Experience: 4.8
D
Douthit solo_traveller us
7
Pros:

House keeping morning staff rude and unpleasant.

Cons:

The room other than no dishes or silverware or cups. There's a full kitchenette including stove and oven but nothing to use them with

2026-08-05 via Nuitee
V
victor solo_traveller us
3
2026-08-02 via Nuitee
J
Jeffrey couple us
8
2026-07-22 via Nuitee
M
Mary solo_traveller us
10
Pleasant
Pros:

Very, very clean.

Cons:

SAFETY OF VEHICLE..

2026-07-21 via Nuitee
E
Erwin couple us
10
2026-07-20 via Nuitee
M
Maldonado solo_traveller us
8
2026-07-20 via Nuitee
B
Blas Soto solo_traveller es
8
2026-07-20 via Nuitee
K
Kevin couple us
10
2026-07-18 via Nuitee
C
Cecil solo_traveller us
5
2026-07-16 via Nuitee
V
Vargas solo_traveller us
10
2026-07-14 via Nuitee
D
Domonic couple us
6
2026-07-13 via Nuitee
S
SRINIVASAN family_with_children ca
6
Decent motel with usually required facilities
Pros:

Decent motel with usually required facilities

Cons:

No bathroom mat hence the feet would get dirty int he washroom. No bodywash/shampoo is provided.

2026-07-13 via Nuitee
J
Jeffrey couple us
8
Stay is ok but could be better maintained
Pros:

Location

Cons:

Needs to be updated

2026-07-12 via Nuitee
P
Pam solo_traveller us
1
Worst experience in a long time
Pros:

Room and bathroom were both spacious.

Cons:

I asked for a mobility accessible room because I am disabled. I am 5 foot one and the bathtub came up to my knees. No way could I get into it. The bed has a memory foam mattress, which is extremely too soft for someone with back, hip and knee problems. There was a car parked in the handicapped spot with no visible designation that it was for a handicap person (placard, or plate). Because of their very limited disabled parking spots, I had to park at the very back of the lot. I use a walker and it was extremely hard for me to get my luggage and Walker into the hotel. When I mentioned the car to the desk clerk and that it was illegally parked, she just shrugged her shoulders. When I mentioned, I should probably call the police because they were parked illegally. She started stammering out comments. It was obvious it was her car. The next day when I went to check out, there was already a gentleman standing there at the front desk. We could see her in the office sitting at the desk on her phone. We both stood there for a few minutes and then I asked him if she knew he was there. He said probably not. Looks like she’s playing on her phone. He made a noise to get her attention and she looked up and through her phone to the front of the desk like it was a hot potato. Gave both of us the feeling that she had been playing on it instead of paying attention to the front desk. I know you get what you pay for, but at least the staff should’ve been courteous instead of rude. I know some people like the memory foam mattresses, but not all disabled people can crawl in and out of those. These are just my opinions. Someone else may be had a better experience than I did. All I know is I will never stay there again.

2026-07-10 via Nuitee
F
FELICE family_with_children us
9
Comfortable and relaxing stay.
Pros:

The lady that checked us in was nice. She got us checked in fast. The guy that gave us towels at the front desk later that night was very nice. The building was clean. Overall, great staff and service. I would stay there again.

Cons:

We did find two roaches in the bathroom. It was the only bugs we seen. Other than that, we liked everything else.

2026-07-08 via Nuitee
W
Willis couple us
1
Pros:

Nothing

Cons:

Everything

2026-07-07 via Nuitee
C
Chelsea couple us
10
2026-07-07 via Nuitee
V
Vargas solo_traveller us
10
2026-07-07 via Nuitee
D
Danielle solo_traveller us
10
2026-07-05 via Nuitee
T
Thelen solo_traveller us
10
2026-07-03 via Nuitee