Family Hotel Carpe Diem

Hotels
8.2 (22 reviews)
25 "8-th" Str. , Banya , bg

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Quiet surroundings
Free parking
Cons:
Maintenance issues in the rooms
Lack of spa services
Mixed opinions on pricing

Categories

Cleanliness
7.5
Guests appreciated the overall cleanliness of the hotel.
Service
8
Friendly staff and efficient service were highlighted, although some guests mentioned issues with wait times.
Location
8.9
The hotel's convenient location near key landmarks and public transport was praised by many guests.
Room Quality
6.5
Rooms were spacious and comfortable, but some guests reported maintenance issues with facilities.
Amenities
6
While some guests enjoyed the gym and pool facilities, others expressed disappointment in the lack of spa services.
Value for Money
6.3
Opinions varied on whether the pricing was justified by the services offered, with some guests feeling it was too expensive.
Food and Beverage
7.3
The breakfast and restaurant services were generally well-received, though some guests suggested more variety.
Overall Experience
7
Most guests reported a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 01:01

Property Description

Luxurious Amenities and Facilities

Family Hotel Carpe Diem offers a range of luxurious amenities including an outdoor swimming pool, a hot spring bath, and a shared lounge for guests to unwind and relax during their stay. With a restaurant and bar on-site, guests can indulge in delicious meals and refreshing drinks without having to leave the hotel.

Convenient Location

Situated just a short distance from popular attractions such as the Holy Virgin Church and Bansko Municipality, guests can easily explore the cultural and historical sites in the area. Additionally, the hotel's close proximity to Belitsa and Plovdiv International Airport makes it a convenient choice for travelers seeking both leisure and accessibility.

Modern Comforts and Services

Family Hotel Carpe Diem ensures a comfortable stay with room service, free WiFi throughout the property, and well-appointed rooms designed for relaxation. Whether guests are visiting for business or leisure, the hotel's modern comforts and services cater to all needs.

Ready to experience luxury and convenience at Family Hotel Carpe Diem? Book your stay now and make unforgettable memories.

Important information:

Please inform Family Hotel Carpe Diem in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for BGN 4 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for BGN 25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for BGN 12 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for BGN 18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 22 reviews
Cleanliness: 7.5
Service: 8
Location: 8.9
Room Quality: 6.5
Amenities: 6
Value for Money: 6.3
Food and Beverage: 7.3
Overall Experience: 7
M
Milena family_with_children bg
9
2025-09-12 via Nuitee
E
Elena extended_group bg
6
2025-09-08 via Nuitee
S
Stanislav solo_traveller bg
10
2025-08-12 via Nuitee
Георги couple bg
10
2025-08-03 via Nuitee
D
Daniela family_with_children bg
10
Pros:

Условията в хотела, отношението на персонала8

2025-07-21 via Nuitee
A
Aleksandar group mk
2
Very poor
2025-02-17 via Nuitee
D
Dejan group rs
6
Pleasant
Pros:

Friendly hostess, spacious apartment, quiet surroundings, traffic-free street, free parking

Cons:

There is no stove in the apartment or kettle, no dishes except plates, no bathtub or shower curtain in the bathroom, the mattress in the bedroom is too old and uncomfortable, there was no hot water for the shower in the evening

2025-01-08 via Nuitee
Z
Zoya solo traveller bg
10
Access to a warm pool directly from your hotel room
Pros:

Access to a warm pool directly from your hotel room! Friendly hostess and warm family atmosphere. I recommend.

Cons:

Nothing for answer.

2024-10-08 via Nuitee
Y
Yaldaz with friends bg
10
Exceptional
2024-09-02 via Nuitee
S
Siana family with young children bg
7
It's was good
Pros:

The pool is very good!

Cons:

Cabel TV is really bad, we were with a child and there was like not even one kid's program. Breakfast is nothing special but it is okay.

2024-08-29 via Nuitee
S
Saeid young couple bg
10
Exceptional
2024-06-15 via Nuitee
M
Mite family with young children mk
10
Exceptional
2024-01-31 via Nuitee
N
Nikol young couple bg
7
Good
2024-01-15 via Nuitee
G
Georgiev family with young children bg
8
Very good
2024-01-02 via Nuitee
G
Galina young couple es
9
Superb
2023-09-14 via Nuitee
I
Ilian group bg
10
Exceptional
2023-01-06 via Nuitee
P
Plamen group bg
6
medium quality
Pros:

hot mineral pool, although too small to accommodate all the guests. the owners were trying to compensate the poor conditions with additional care and services.

Cons:

breakfast was always cold, the pool was not with proper constant warm temperature. the heating in the room was poor.
the rooms were not cleaned regularly

2022-12-30 via Nuitee
M
Mariela family with young children dk
5
Passable
2022-10-21 via Nuitee
J
Julie family with young children bg
8
Very good
2022-10-17 via Nuitee
J
Julia solo traveller es
8
Very good
2022-10-03 via Nuitee