Four Seasons Hotel Hangzhou at Hangzhou Centre

Hotels
•
Four Seasons Hotels and Resorts
9.6 (48 reviews)
493 Zhongshan North Road , Hangzhou , cn

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Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Cons:
Check-out process took a bit long
Few staff difficult to speak English

Categories

Cleanliness
9.36
Rooms were noted as clean and comfortable.
Service
9.83
The best service experienced by staff and concierge.
Location
9.87
Great location with easy access to shopping & tours.
Room Quality
9.32
Big clean rooms and comfortable bed.
Amenities
9.35
Access to mall, shops, and dining options.
Value for Money
9.31
Overall good value for the quality of the hotel.
Food and Beverage
9.86
Food and service for breakfast was amazing.
Overall Experience
9.93
Refreshingly positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:18

Property Description

Luxurious Amenities

Four Seasons Hotel Hangzhou at Hangzhou Centre boasts a wealth of luxurious amenities to make your stay unforgettable. From the indoor pool to the stunning city views, every detail is designed with your comfort in mind.

Elegant Rooms with Views

Step into your elegant guest room at Four Seasons Hotel Hangzhou at Hangzhou Centre and be greeted by breathtaking river views. The rooms are thoughtfully appointed with modern conveniences such as a coffee machine, plush bedding, and a sleek private bathroom.

Delicious Dining Options

Start your day with a satisfying breakfast at the property, offering buffet, continental, or Full English/Irish options. Indulge in delectable dishes at the on-site restaurant or unwind with a drink at the bar. Your culinary desires are sure to be fulfilled here.

Click the booking link now to secure your luxurious retreat at Four Seasons Hotel Hangzhou at Hangzhou Centre.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 48 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.86
Overall Experience: 9.93
G
Graham • couple • au
8
Great hotel experience with some inconsistencies.
Pros:

Breakfast was good with good quality, staff good, although not consistent on a daily basis, most of the staff were welcoming & professional.

Cons:

Dinner at the hotel was disappointing, the menu was limited & with little inspiration, in fact felt like an after thought. One meal, a bowl of fried rice, arrived at our table approximately 10 minutes before we had to alert staff that the other meal, a hamburger, had not arrived at our table. The rice dish was meant to include beef in it, though no evidence of it & it was a signature dish on the menu. Considering it was not fine dining, it was over priced also.

2026-05-23 • via Nuitee
A
Ahmed • extended_group • om
10
2026-05-22 • via Nuitee
D
Denis • family_with_children • ae
10
2026-05-22 • via Nuitee
B
Bonnae • solo_traveller • hk
8
Pros:

The room was spacious and very comfortable

Cons:

Did'nt have time to enjoy as it was a quick overnight stay

2026-05-19 • via Nuitee
J
João Pedro • extended_group • pt
9
Pros:

Every thing !!

2026-05-14 • via Nuitee
I
ibrahim • solo_traveller • ae
10
Excellent services
Pros:

Everything

Cons:

Nothing

2026-05-14 • via Nuitee
P
peter • solo_traveller • au
7
2026-05-06 • via Nuitee
E
Erica • family_with_children • hk
9
2026-05-04 • via Nuitee
J
Jock • extended_group • za
10
Absolutely amazing
Pros:

Just Wow

2026-04-27 • via Nuitee
Y
Yu • solo_traveller • cn
4
Good
2026-04-26 • via Nuitee
A
Anna • couple • gb
10
2026-04-23 • via Nuitee
T
Ting • family_with_children • gb
9
2026-04-18 • via Nuitee
A
Angelique • solo_traveller • au
10
2026-04-12 • via Nuitee
P
Penny • couple • nz
10
2026-04-09 • via Nuitee
N
Neda • family_with_children • az
10
2026-04-09 • via Nuitee
O
OLGA • couple • ru
10
Великолепный отель.
Pros:

Все на отлично: расположение, идеально продуманный номер, прекрасный вид из панорамных окон, 100% гостеприимный персонал, великолепный завтрак

Cons:

Вообще нечего тут написать

2026-04-04 • via Nuitee
務芬 • couple • tw
10
2026-03-29 • via Nuitee
R
Rita • solo_traveller • ch
10
Phantastisch
Pros:

Super Hotel super Lage grossartig .

Cons:

Nichts

2026-03-17 • via Nuitee
P
PUI SHUEN JUDY • couple • hk
9
整體是達5星酒店的水平.
Pros:

地点適中, 早餐很多選擇.

Cons:

有些少瑕疵,是員工左處理一些事情不懂理活.

2026-03-17 • via Nuitee
N
Nataliya • extended_group • ru
10
Отдых с семьёй
Pros:

Шикарный отель в центре города, рядом торговые центры и рестораны.
Добрый озера 10 минут на такси, до вокзалов 30 минут.
Просторный современный номер.
Шикарный бассейн с панорамным видом на город.
Вежливый персонал.

Cons:

Немного странные для европейцев завтраки.

2026-03-12 • via Nuitee