Mercure Riyadh Al Anoud

Hotels
•
Mercure
8.8 (599 reviews)
RCRA3298 Building No 3298 Street Al Balsam Al Murabba District , Riyadh , sa

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Expensive compared to other options
Some maintenance and service issues

Categories

Cleanliness
8.44
Multiple mentions of cleanliness were positive, although there were specifics about issues faced during stay.
Service
9.41
Many comments highlighted helpful staff, despite some negative experiences.
Location
8.95
Location is praised for being near public transport but not ideal for shopping.
Room Quality
8.9
Rooms were noted to be spacious and comfortable, though maintenance issues were mentioned.
Amenities
8.43
Amenities were functional but there were complaints about missing items like hand soap.
Value for Money
8.39
Perceived as expensive for the experience provided based on some reviews.
Food and Beverage
8.94
Breakfast issues were raised but overall no significant complaints were noted.
Overall Experience
8.91
General satisfaction is evident, but some guests indicated they would reconsider their choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:02

Property Description

City Views and Modern Amenities
Enjoy stunning city views from the comfort of your room equipped with modern amenities.

Indoor Pool and Fitness Centre
Relax and unwind in our indoor pool, sauna, and fitness centre during your stay.

Multilingual Staff and 24/7 Assistance
Our friendly staff, fluent in Arabic, Bengali, English, and Hindi, are available around the clock to assist you.

Book your stay now at Mercure Riyadh Al Anoud for a memorable experience in Riyadh.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 599 reviews
Cleanliness: 8.44
Service: 9.41
Location: 8.95
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
S
saleh • couple • sa
8
2026-06-06 • via Nuitee
K
khalid • couple • sa
9
Pros:

الموقع النظافه جميل جدا

Cons:

كل شي جميل

2026-06-06 • via Nuitee
M
Mohammed • couple • sa
10
2026-06-06 • via Nuitee
J
Jazzaa Khalaf • couple • sa
9
2026-06-06 • via Nuitee
Y
Yarmakhamet • solo_traveller • kz
10
2026-06-05 • via Nuitee
R
Rami • couple • sa
5
Decent for the price but not sure if i’d visit again
Pros:

The price and location. The property was relatively clean.

Cons:

Breakfast wasn’t good or fresh (even the food under the heated lamps was cold and dry), the glass cups had a smell, the variety of food was so little, and the food made me and my wife slightly ill. Also, the AC wasn’t working when we first arrived and had to call the maintenance team to fix it. The biggest problem was not only that the staff at the reception desk not there to greet us when we first arrived, but my pregnant wife was trying to order room service but not a single number picked up when called multiple times (including reception, front desk, hotline, even the emergency number). It took 30 minutes to finally place the order.

2026-06-05 • via Nuitee
D
Dana • couple • sa
7
Pros:

نظافه المكان والهدوء

Cons:

قله العماله لخدمه الغرف والشنط

2026-06-05 • via Nuitee
N
Norah • couple • sa
3
Pros:

القرب من مقر عملي

Cons:

الخدمة
النظافه

2026-06-05 • via Nuitee
محمد قبلان • couple • sa
1
تجربه لن تتكرر لو بلاش
Pros:

تجربة لن تتكرر باذن الله

Cons:

النوافذ ممنوع فتحها كلمتهم يقولون ممنوع الغرفه مكتومه لا يوجد عوازل اي صوت تسمعه عمال التنظيف من الساعه السادسه ازعاج رهيب وتسكير ابواب بكل قوه الارضيه بلاط عادي تاخير في الدخول

2026-06-04 • via Nuitee
M
Magnus • solo_traveller • de
9
Sehr zufrieden, gerne wieder :)
Pros:

Sehr freundliches Personal.
Es wurde stets gerne Wasser bereitgestellt und auch täglich im Zimmer aufgefüllt.

Cons:

Die beiden Kissenoptionen waren nicht ganz nach meinem Geschmack aber ich habe dann doch überraschend ganz gut damit geschlafen.

2026-06-03 • via Nuitee
S
Sami • extended_group • sa
8
2026-06-02 • via Nuitee
O
Othayoth • couple • qa
7
2026-06-02 • via Nuitee
S
SAUD • extended_group • kw
10
2026-06-02 • via Nuitee
S
Samsol Kamal • solo_traveller • sa
8
2026-06-01 • via Nuitee
منال فيصل عابد • extended_group • sa
8
ممتازه
Pros:

المكان في وسط الرياض
الفندق نظيف ومرتب
وامام المترو
ووجود خدمات قريبة من الفندق
الموظفون ممتازون ومتعاونون جدا

Cons:

الغرف صغيرة
الفندق قديم

2026-06-01 • via Nuitee
S
Shynil • couple • ae
10
2026-05-31 • via Nuitee
حسين • couple • sa
7
اقامة جيدة
Pros:

- موقع الفندق والهدوء
- الرائحة الجميلة لمدخل الفندق
- التعامل الرائع من قبل موظفي الاستقبال وأخص بالذكر الأخ المميز عبدالله الحارثي
- توفر مواقف للسيارات ( دورين ) ماشاءالله تبارك الرحمن

Cons:

- المخدات غير مريحة وآمل تغيرها
- اهمية وجود الفواحات في ممرات الغرف
- التأكيد على مسئولين النظافة باهمية التنظيف الكامل للغرفة وليس فقط للحمامات أكرمكم الله .

2026-05-30 • via Nuitee
M
Mohammed • couple • sa
6
2026-05-30 • via Nuitee
H
Hassan • couple • sa
10
2026-05-30 • via Nuitee
I
iWSR • solo_traveller • sa
8
2026-05-30 • via Nuitee