NSM Hotel Palace Lucera

Hotels
7.4 (85 reviews)
S.P. 5 Per Pietra Montecorvino, Km 3 , Lucera , it

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Kind and helpful staff
Spacious rooms
Good food quality
Cons:
Cleanliness issues
Limited breakfast amenities
Location away from city center

Categories

Cleanliness
5.56
Several reviews highlighted issues with cleanliness, including dirty rooms and persistent odors.
Service
9.03
Staff was consistently praised for their kindness and helpfulness.
Location
7.57
Location described as acceptable but distanced from city center.
Room Quality
7.02
Rooms were spacious, but cleanliness issues and outdated bathrooms were noted.
Amenities
7.55
Spa and parking facilities were appreciated, but the gym equipment lacked maintenance.
Value for Money
6.51
Some guests felt the price did not reflect the quality experienced, with specific cleanliness complaints.
Food and Beverage
8.06
Breakfast quality received mixed reviews, with some mentioning variety but also noted limitations.
Overall Experience
7.93
Overall sentiments varied but generally positive, reflecting issues balanced with good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:00

Property Description

Luxurious Amenities: Indulge in a garden, terrace, and an on-site restaurant and bar for a truly upscale experience.

Comfortable Accommodation: Relax in air-conditioned rooms equipped with modern amenities including a flat-screen TV, minibar, and private bathroom.

Convenient Services: Benefit from room service, 24-hour front desk, and a buffet or continental breakfast to start your day right.

Experience luxury and convenience at NSM Hotel Palace Lucera. Book now for an unforgettable stay.

Important information:

Please note that the spa is open on Thursday and Friday from 16:00 until 20:00, and on Saturday and Sunday from 10:00 until 20:00.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 85 reviews
Cleanliness: 5.56
Service: 9.03
Location: 7.57
Room Quality: 7.02
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 8.06
Overall Experience: 7.93
D
Domenico • family_with_children • it
10
Pros:

Non è la prima volta che soggiorno qui. Ottimo per girare i monti dauni, appena fuori dal centro di Lucera. Camere ampie e pulite e personale sempre disponibile

2026-05-07 • via Nuitee
V
Valeria • solo_traveller • it
7
2026-05-06 • via Nuitee
G
Giuseppe • solo_traveller • it
9
2026-04-26 • via Nuitee
V
Vitale • extended_group • it
8
Pros:

L'accoglienza della struttura

Cons:

La stanza era riscaldata anche se facesse caldo all'esterno

2026-04-25 • via Nuitee
A
Agostino • solo_traveller • it
8
2026-04-24 • via Nuitee
A
alexander • solo_traveller • it
10
2026-04-23 • via Nuitee
D
Damian • solo_traveller • pl
9
Pros:

Wszystko

Cons:

Brak jakichkolwiek sztućców w aneksie kuchennym

2026-04-23 • via Nuitee
A
ANNE • couple • fr
6
Hôtel correct
Pros:

Le confort de la chambre et la propreté. Le calme. L’espace dans l’hôtel et aux alentours.

Cons:

Accueil pas terrible par le veilleur de nuit.
Le PDJ : très basique et pas du tout ce qu’on peut attendre d’un 4 ****. Jus d’orange chimique et vraiment pas bon.
Coffre-fort cassé dans la chambre, portes de placards brinquebalantes.

2026-04-21 • via Nuitee
E
Emanuele • solo_traveller • it
8
2026-04-18 • via Nuitee
G
Giuseppe • couple • it
8
2026-04-16 • via Nuitee
S
Salvatore • solo_traveller • it
10
2026-04-15 • via Nuitee
A
ANNA • couple • it
10
Bello accogliente comodo Consiglio
Pros:

La struttura e pulita moderna accogliente bella

Cons:

La colazione non mi è piaciuta . Per un albergo cosi bello in un teritorio come la Puglia, la colazione doveva essere molto più ricca e curata. 4 fette di salame e prosciutto con un po’ di formaggio e pane dal supermercato e 4 brioche stona tantissimo con questo bel albergo! Non si tratta di quantità ma di qualità in Puglia ci sono tante tante cose buonissime che lì non ho visto . Sembrava colazione di B&B in Norvegia

2026-04-14 • via Nuitee
V
Valter Maria • solo_traveller • it
9
2026-04-09 • via Nuitee
C
Claudiu Valentin • family_with_children • it
9
Perfetto
Pros:

Tutto

2026-04-07 • via Nuitee
C
Carmine • family_with_children • it
7
Cons:

Alla colazione hanno detto che i croissant erano terminati (lasciatene qualcuno in cucina da poterne prendere all'occorrenza...🫣)

2026-04-06 • via Nuitee
B
Bruno • family_with_children • it
10
Pros:

Tutto

Cons:

Niente

2026-04-01 • via Nuitee
A
Alessandro • solo_traveller • it
9
Pros:

Gentilezza e ristorante

Cons:

Camera un po datata

2026-03-24 • via Nuitee
G
Giuseppe • family_with_children • it
8
Pros:

Completa in tutti i servizi

2026-03-22 • via Nuitee
C
Carmelo • solo_traveller • it
10
2026-03-19 • via Nuitee
I
Ilcin • extended_group • it
9
2026-03-16 • via Nuitee