York House Lisboa Hotel

Hotels
8.7 (1718 reviews)
Rua Das Janelas Verdes, 32 , Lisbon , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Noisy rooms
Limited breakfast options

Categories

Cleanliness
7.84
Some reviews indicated cleanliness issues, especially with older furniture and floors.
Service
9.31
Many reviews praised the staff for being friendly and helpful.
Location
9.35
Positive comments about the location being convenient for access to various attractions.
Room Quality
8.3
Mixed sentiments with some rooms being charming but others noted as outdated or noisy.
Amenities
8.83
Basic amenities were provided, but some guests noted limitations.
Value for Money
8.79
General consensus that the value was acceptable given the location and service.
Food and Beverage
8.34
Breakfast received mixed reviews; praised for quality but criticized for variety.
Overall Experience
8.81
Generally positive with some noted drawbacks, but many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Historic Charm with Modern Comforts

Luxurious Accommodations
Indulge in air-conditioned guest rooms adorned with elegant fittings and complimentary Wi-Fi for a comfortable stay.

Tranquil Garden Oasis
Relax in the picturesque garden with a refreshing drink, offering a peaceful retreat from the bustling city life.

Convenient Services
Benefit from airport shuttle and car-rental services for seamless travel experiences. With a 24-hour reception, explore the nearby popular shopping area of Amoreiras effortlessly.

Experience the perfect blend of history and luxury at York House. Book now to secure your unforgettable stay!

Important information:

The property is located in a building with no elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1718 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.81
R
Rudy Legrand couple be
9
Hotel d'époque avec un service impeccable
Pros:

Bel hôtel familial d'époque situé proche du centre de Lisbonne.

Cons:

Pas d'ascenseur et de restaurant

2026-05-09 via Nuitee
S
Svea solo_traveller gb
10
It is convient for me
Pros:

It is very nice and friendly place to stay

2026-05-09 via Nuitee
R
Robert family_with_children cz
9
2026-05-07 via Nuitee
S
Stefano couple it
9
2026-05-06 via Nuitee
M
Matthias couple de
10
Ruhepool in einer quirligen Stadt.
Pros:

Sehr gemütliche Ruhe Oase zwischen Lissabon Zentrum und Belem. Time Out Market zu Fuß erreichbar, alles andere unkompliziert mit der Straßenbahn. Selbst die 25E hält direkt um die Ecke.
Das Hotel ist gepflegt, toll renoviert mit einem sehr sympathischen und unaufgeregten Service. Relaxen in der Stadt.

Cons:

Tja. Nach langem überlegen: ein paar Haken im Zimmer, um Kleidung aufzuhängen. Vielleicht?

2026-05-06 via Nuitee
J
Jürgen solo_traveller de
7
Interessantes Haus in guter Lage, aber (leider) in die Jahre gekommen.
2026-05-05 via Nuitee
U
Ulrike couple de
10
Absolut Empfehlenswert
Pros:

Schöne Unterkunft in super Lage mit nettem Personal.

2026-05-04 via Nuitee
M
Malou couple lu
8
2026-05-04 via Nuitee
I
Ina solo_traveller de
9
Pros:

Das Personal war sehr freundlich und hilfsbreit zumal vieles nur mit Übersetzer App lief. Auch unser Wunsch nach einem breiteren Bett wurde ohne Probleme nach gekommen.Wir erhielten ein neues Zimmer mit dem gewünschten breiten Bett.
Wenn es nochmal nach Lissabon geht,dann steigen wir wieder im.York House Lisboa ab.
In diesem.Haus fühlt man sich einfach wohl.

2026-05-04 via Nuitee
L
Lucas couple br
10
Tudo perfeito, o atendimento é excelente
2026-05-03 via Nuitee
T
Thomas Mutke couple de
9
Toller Städtetrip !!
Pros:

Idealer Ausgangspunkt um Lissabon zu erkunden.
Sehr freundliches und entspanntes Personal !

2026-05-01 via Nuitee
P
Paul solo_traveller de
10
2026-04-30 via Nuitee
M
Marion couple de
10
Tolles Preis-Leistungs-Verhältnis, eine Unterkunft mit Charakter.
Pros:

Das York House ist wirklich ein Juwel. Schöne, saubere Zimmer und das Personal ist super freundlich! Auf Nachfrage wurde sogar der Frühstückstisch zum runden Geburtstag meines Mannes sehr liebevoll dekoriert!!! :) Der Innenhof ist sehr ansprechend und man sitzt dort sehr schön.

2026-04-29 via Nuitee
F
FRANS solo_traveller be
9
Pros:

Zeer rustig hotel , kleinschalig maar alles aanwezig. Uitstekend ontbijt, koffie zeer goed (kapsules)

Cons:

Badkamer nogal klein maar wel zeer hygiënisch.

2026-04-28 via Nuitee
K
Knight couple gb
10
A little hidden gem!
Pros:

The hotel doesn't look much from the outside but inside and in the courtyard it is splendid. The room was wonderful and comfortable and the breakfast is superb! A huge variety of quality foods, freshly prepared and delicious. The staff are friendly, polite and helpful. A short walk takes you to the buses and trams.

Cons:

What is there to criticise? Can't think of anything!

2026-04-28 via Nuitee
M
Martina solo_traveller de
8
2026-04-28 via Nuitee
H
Hancock extended_group gb
9
Traditional, well-located, comfortable Lisbon hotel with old-world charm
Pros:

A lovely authentic and traditional Portuguese hotel. A true hidden gem in a local neighbourhood but with great transport links to all you need to see in Lisbon. The courtyard terrace is a quiet oasis to enjoy a drink and we had a comfortable twin room with attractive green decor in the old part of the building. We enjoyed a light breakfast in one of the many cafes nearby, although the hotel did offer a breakfast buffet. The complimentary Portuguese tarts were a nice touch and we enjoyed them in the bar with a port after a lovely meal in a restaurant along the street from the hotel.

Cons:

If you wanted to stay in the hustle and bustle of central Lisbon this hotel is not for you but we loved that it was half-way between the main centre and the Belem tower area. It also has a more locals vibe.

2026-04-27 via Nuitee
C
Colin family_with_children ie
9
Excellent hotel, nice rooms and very helpful staff
Pros:

Lovelky hotel and friendly helpful staff

2026-04-26 via Nuitee
L
Laidlaw solo_traveller gb
9
Charming individual memorable stay.
Pros:

Charming hotel with unique features. Friendly family owned with individual style. Nice outdoor patio. Fresh flower arrangements, antique furniture, beautifully decorated rooms, fabulous shower in up to date bathroom. Interesting area with lots of public transport.

Cons:

Lots of steps from the street to the reception.

2026-04-26 via Nuitee
E
EDol solo_traveller fr
9
Très agréable
Pros:

Très bon accueil, personnel charmant et discret.
Belle chambre donnant sur le patio, très confortable, et silencieuse. Petit plus : possibilité d'ouvrir la fenêtre, ce qui n'est pas toujours le cas.
Le patio est charmant, donnant directement sur la salle du petit déjeuner.

Cons:

Le petit déjeuner était bon,mais identique tous les jours. Les fruits n'étaient malheureusement pas très mûrs.

2026-04-26 via Nuitee