York House Lisboa Hotel

Hotels
8.7 (1806 reviews)
Rua Das Janelas Verdes, 32 , Lisbon , pt

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Noisy rooms
Limited breakfast options

Categories

Cleanliness
7.84
Some reviews indicated cleanliness issues, especially with older furniture and floors.
Service
9.31
Many reviews praised the staff for being friendly and helpful.
Location
9.35
Positive comments about the location being convenient for access to various attractions.
Room Quality
8.3
Mixed sentiments with some rooms being charming but others noted as outdated or noisy.
Amenities
8.83
Basic amenities were provided, but some guests noted limitations.
Value for Money
8.79
General consensus that the value was acceptable given the location and service.
Food and Beverage
8.34
Breakfast received mixed reviews; praised for quality but criticized for variety.
Overall Experience
8.81
Generally positive with some noted drawbacks, but many guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Historic Charm with Modern Comforts

Luxurious Accommodations
Indulge in air-conditioned guest rooms adorned with elegant fittings and complimentary Wi-Fi for a comfortable stay.

Tranquil Garden Oasis
Relax in the picturesque garden with a refreshing drink, offering a peaceful retreat from the bustling city life.

Convenient Services
Benefit from airport shuttle and car-rental services for seamless travel experiences. With a 24-hour reception, explore the nearby popular shopping area of Amoreiras effortlessly.

Experience the perfect blend of history and luxury at York House. Book now to secure your unforgettable stay!

Important information:

The property is located in a building with no elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1806 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 8.81
N
Nancy couple us
10
A gem of a place!
Pros:

We love this place! Its understated beauty makes it a charming retreat!

2026-07-18 via Nuitee
N
Nancy couple us
10
Lovely and peaceful
Pros:

It was so pretty and peaceful — will come again!

2026-07-18 via Nuitee
L
LeonorBotelho family_with_children pt
10
2026-07-17 via Nuitee
T
Thomas solo_traveller us
10
Pros:

The breakfast was wonderful and the staff excellent. It's also a uniquely attractive property.

2026-07-16 via Nuitee
A
Artur couple pt
9
2026-07-15 via Nuitee
M
Matthias solo_traveller de
10
Pros:

Direkt an einer verkehrsreichen Straße und doch ruhig mit üppigen Garten,
äußerst zuvorkommende Mitarbeiter/innen.
Das Frühstück war im Vergleich zu anderen portugiesischen Hotels ausgesprochen gut 👍

2026-07-15 via Nuitee
E
Enrico solo_traveller it
9
Bel posto dove soggiornare
Pros:

La posizione del posto. Lapa e' una bellissima area. Il cortile giardino dove fare colazione, rende accogliente lo spazio. Le camere sono arredate in modo classico, sono nuove e ben tenute. Posto silenzioso

2026-07-15 via Nuitee
E
ENRICA solo_traveller it
9
2026-07-13 via Nuitee
A
Anna solo_traveller pl
10
Perfect stay in Lisbon
Pros:

Perfect location, many buses stop next to the hotel, tram stop (no 15E from Lisbon city centre to Belem) 5 min from the hotel. Nice and very
helpful staff. Beautiful spacious room (like two rooms i.e. bedroom & living room together (in superior standard)). Air conditioning. Silence. I wish I could come back.

Cons:

The weak point of this hotel is the lack of lift and many stairs as it is a historical building so it is not the best place for those who have mobility problems. The staff always helps with the luggage so carrying it is not a problem, but the
access to the room might be problematic for those who have walking difficulties.

By the way, Lisbon itself might be difficult to visit for those who have limited mobility, because it is the city located on seven hills. Streep streets are almost everywhere. The pavements are made mostly of the paving stones, often very uneven, so in my opinion suitable shoes are mandatory for all visitors to Lisbon. Apart from that it is a gorgeous city so plan your trip
well and go!

2026-07-12 via Nuitee
I
Ida solo_traveller it
8
2026-07-12 via Nuitee
Y
Yamazaki Lau solo_traveller br
10
Pros:

Eu gostei muito das pessoas que nos atenderam, pois foram super solícitos, atenciosos e simpáticos. O ambiente do café da manhã é muito agradável e o quarto que ficamos é muito espaçoso, limpo e lindo.

2026-07-12 via Nuitee
S
Simone solo_traveller it
9
Ottimo posto
Pros:

La gentilezza del personale, la struttura, la comodità alla fermata del bus

Cons:

Assenza di bidet in camera

2026-07-11 via Nuitee
A
Anna couple de
7
Tolle Lage
Pros:

Lage toll und Zimmer schön eingerichtet

Cons:

Sauberkeit im Bad hätte etwas besser sein können, Ausblick der Zimmer

2026-07-09 via Nuitee
J
julia couple es
9
Hotel con encanto
Pros:

Un hoye encantador. Super limpio, habitaciones decoradas con gusto, actuales y baño estupendo. El personal muy amable. Mi marido y yo estuvimos toda la estancia con gastroenteritis y no pusieron problema en que el último día saliéramos osada la hora para poder descansar más. Muy amables y educados todos.
El patio es ideal y el desayuno muy bueno

Cons:

Nada

2026-07-08 via Nuitee
T
Tim family_with_children gb
9
A hotel of unique charm, extremely friendly staff in a wonderful location.
Pros:

I first came here 40 years ago with my dad. The updates are stunning while keeping all of the building’s unique charm.

Cons:

Bed was a tiny bit hard, but that’s really looking for issues.

2026-07-07 via Nuitee
E
El Hadrouni solo_traveller us
9
2026-07-06 via Nuitee
S
SERGE couple fr
9
une trés belle adresse au calme pour visiter Lisbonne
Pros:

la maison et son patio sont magnifiques
le personnel est trés aimable et attentionné
le calme du lieu en pleine ville

Cons:

accés parking un peu compliqué
se renseigner avant de venir
il faut impérativement se garer e,n double file devant l entrée et contacter le réceptionnaire

2026-07-05 via Nuitee
I
Irene couple at
8
2026-07-02 via Nuitee
L
Lea couple fr
8
Agréable séjour dans un hôtel charmant
Pros:

Hôtel dans un cadre agréable, calme, autour d'une jolie terrasse arborée, dans un quartier dynamique et branché. La chambre était assez petite mais très bien décoré et la literie confortable.

Cons:

Tarifs élevés, mais qui correspondent malheureusement désormais aux tarifs à Lisbonne

2026-06-30 via Nuitee
B
Birgit solo_traveller de
10
2026-06-28 via Nuitee