Starlet Hotel Phong Nha

Hotels
8.2 (86 reviews)
Đường 20 , Phong Nha , vn

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Central location
Good value for money
Cons:
Stains on bedding
Breakfast charge confusion
No railing in stairs

Categories

Cleanliness
7.53
Few stains on bedding noted, affecting overall impression.
Service
8.5
Despite initial booking confusion, service was satisfactory.
Location
9.04
Central location is a definite advantage.
Room Quality
7.99
Overall good quality, but impacted by cleanliness issues.
Amenities
8.52
General amenities match expectations for the price.
Value for Money
7.98
Good value given central location and overall experience.
Food and Beverage
7.53
Breakfast charges despite being included is misleading.
Overall Experience
8.5
Mixed feelings, but overall stay was pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 09:18

Property Description

Garden Oasis and Modern Comforts
Starlet Hotel Phong Nha offers a tranquil garden setting combined with modern amenities like free WiFi, air conditioning, and flat-screen TVs. Relax in rooms featuring private bathrooms with free toiletries and enjoy the option of a patio in selected rooms.

Delicious Breakfast Options
Start your day right with a delicious breakfast spread at Starlet Hotel Phong Nha, offering American, Asian, and vegetarian choices. Fuel up before exploring the nearby cycling routes or taking advantage of the bike and car hire services.

Exceptional Service and Convenience
With a multilingual staff available 24/7, enjoy top-notch service and assistance throughout your stay. Benefit from free private parking, a shared lounge, and a terrace, along with the convenience of a paid airport shuttle service.

Book your stay at Starlet Hotel Phong Nha for a perfect blend of relaxation and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.2
Based on 86 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8.5
solo_traveller gb
7
Pros:

Really friendly and super helpful staff. Great location. Breakfast was decent. Price was reasonable. Large spacious room.

Cons:

WiFi didn't work in my room well at all. Hot water lasted about 2 minutes then went cold and didn't get hot again. Other than that, not a bad place to stay one or 2 nights.

2026-03-21 via Nuitee
Y
Yanisse solo_traveller fr
6
2026-03-17 via Nuitee
C
Chloé extended_group fr
8
Pros:

Bon accueil par le personnel.
Petit déjeuner asiatique simple mais très bon.
Terrasses au bout des couloirs.
Très bien situé dans la rue principale de Phong Nha

Cons:

Rien

2026-03-11 via Nuitee
I
IULIIA extended_group ru
10
Pros:

Номер был очень просторный с просто шикарным видом!! Выходишь на балкон и оказываешься окружённым шикарными горами, просто восхитительно! Персонал приветливый, помогали накачать колеса в мотобайке.

2026-02-25 via Nuitee
I
IULIIA extended_group ru
10
2026-02-25 via Nuitee
C
Carlo couple it
10
Pros:

Hotel

Cons:

Colazione

2026-02-12 via Nuitee
R
Rybushkin solo_traveller ua
10
2026-01-31 via Nuitee
A
Aisling extended_group gb
8
Cons:

Few stains on bedding but overall good value for money.

2025-09-10 via Nuitee
H
Henri couple fr
7
2025-08-14 via Nuitee
L
Luciano family_with_children mt
4
When we arrived late evening he didnt know about our booking and the hotel was closed we had to phone him and after a wh
Pros:

Central

Cons:

They charge us for breakfast and it was included
No railing in stairs dangerous for kids

2025-07-22 via Nuitee
E
Emily young couple gb
10
Exceptional
2025-06-04 via Nuitee
P
Pieternella group gb
6
Good backpackers place.
Pros:

The location was absolutely fine, the room was big and there was warm water, aircon & fan.

Cons:

No two person bed rooms, all shared, the drains smelt foul. As soon as someone from another room used water it would fill the room with a bad smell.

2025-05-02 via Nuitee
A
Alice with friends gb
10
Super helpful hosts and amazing value for money
Pros:

Am amazing stay! The family that own it her amazing and so accommodating, let us do an early check in at 6am and have us breakfast that same day, booked our bus out. Room was clean and spacious, would stay again!

2025-04-07 via Nuitee
H
Héjja young couple hu
7
Location, cleanliness, room size, breakfast good, dampness ruins it a little bit
Pros:

Everything was good about the room, it’s huge, comfy, clean, but the door and the windows are on the same wall, and because of this, you basically can’t ventilate the room well enough, so it was constantly damp and humid, which made the room smell a bit weird and unhealthy. Sleeping 1-2 night here is fine, but staying in the room most of the day seems impossible. The staff was helpful and the scooter rental was extremely cheap.

2025-03-29 via Nuitee
T
Tal young couple us
8
Comfortable, spacious, clean, good price (200 k for a couple)
Pros:

Very clean, spacious room with plenty of room for our stuff and to even work out in room. Plenty of hot water, decent water pressure in shower.
Location was fantastic, right in the center right next to where sleeper buses come and go

Cons:

Beware: very stuff and slightly moldy smell. Not the hotel’s fault, it’s just super moist in Vietnam.
And no heater so gets very cold at night, but owner was super nice and gave us extra blankets. Just make sure to bring warm layers (we stayed in mid March)

2025-03-25 via Nuitee
A
Anica young couple rs
10
Really nice stay.
Pros:

Room is big with big windows. Location is great. Host is amazing, and really helpful. We woke him up at 3am with no problem.

2025-03-06 via Nuitee
D
Daniela solo traveller il
9
Superb
Pros:

I had a great time in Starlet hotel, the nice man who runs this hotel is so kind and helpful, I really enjoyed the stay here! The room was big and comfortable and the service was amazing:)

2025-03-05 via Nuitee
K
Kendal group ca
9
Superb
Pros:

The rooms are good and clean and it’s a great location but the reason I wanted to write this review is because the man that works here is so incredible. He was so kind and even though he didn’t speak English he was willing to converse through translate to help us book tours, busses and motorbikes. I would recommend this place to anyone.

2025-02-19 via Nuitee
A
Anjali with friends gb
7
Good value for money
Pros:

Central to the main strip of shops and food restaurants. The staff were lovely and happy.

Cons:

Room was cold and there was a draft.

2025-02-17 via Nuitee
N
Nate with friends gb
7
Good
2025-02-08 via Nuitee